No notifications
Notifications do not work on an iPhone so all chats are missed. In principal this could be a good system but simple bugs are making it hard to use.
Killer!
Finally an affordable chat support app that works! Love it.

Manage customer conversations and contacts on the go. This app offers a flexible solution for businesses to instantly exchange messages anywhere, improving customer response rates and making clients feel prioritized.
3.1.9
August 19, 2026
Bug Fixes And Improvements
Hippo Chat Support is a business application designed to help companies manage customer conversations and contacts from their mobile devices. It allows for real-time messaging and customer interaction.
Yes, Hippo Chat Support is available for free. The app is listed as 'Free' and does not mention any costs associated with its core functionality.
Hippo Chat Support is available for iPhone and iPod devices. It is not currently listed as supporting Android devices.
The latest version of Hippo Chat Support is 3.1.7, last updated on May 6, 2026. This indicates a recent update, suggesting the app is actively maintained.
Hippo Chat Support has an age rating of 4+. This means it is suitable for users aged 4 and above.
No, Hippo Chat Support does not contain advertisements. The app data indicates 'hasAds' is false, meaning it is an ad-free experience.
Hippo Chat Support allows users to monitor customer trends by scrolling through chats and seeing when customers mention the business. This provides insights into customer sentiment and behavior.
Yes, teams can collaborate within Hippo Chat Support by sharing messages and notes across team members. This facilitates better communication and faster query resolution.