Hiya User Reviews

Customer Experience

Positive experience28.9% of reviews
Neutral7.6% of reviews
Negative experience63.5% of reviews

~ Based on 1,407 written reviews from the US App Store.

What users say

Is Hiya Safe?

Hiya: Spam Blocker appears safe based on user ratings. AppsHunter Safety Score for Hiya is 90/100.

This assessment is based on 237,485 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.5% of ratings point to a safe experience
4.6% of ratings suggest some concerns
7.0% of ratings point to a risky experience

~ Based on 237,485 App Store ratings for Hiya.

Is Hiya Legit?

Hiya: Spam Blocker appears to be a legitimate app. AppsHunter Legitimacy Score for Hiya is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

A must 🥰

I DISLIKE THE CALL ATHAT COMES IN IN MIDDLE OF THE NIGHT OR ANYTIME- SHOULD BE A SETTING TO DELIVER
“QUIETLY”

Doesn't block the loan/tax scam calls from leaving voicemails

I am still getting a few direct to voicemail scam voice messages offering personal loans and tax relief.

Rip off

I am beginning to regret giving my money to this app. The whole reason I paid for the premium service was so I would no longer have to manually report and block spam, scam, and fraud calls. Not to mention, no longer having to repeatedly delete voicemails every day. The app worked great during the trial period and even for a couple weeks after I paid. Then, all of a sudden, calls began slipping through, and each day it gets worse. Today, it has let at least 4 calls come through. I am right back to square one. What a disappointment and a waste of money!!
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Copy paste

This is a simple feature that this app has over complicated and with the latest update you can’t copy paste at all

Spam calls still come

Last time I installed this app it was amazing. It’s not working at all anymore.

Still getting calls

I Installed Hiya and am still getting robocalls and telemarketing. It doesn’t seem to block anything. It also doesn’t show what, if any, calls have been blocked.

Not good

I get just as many calls with this spam blocker on than I do without it. I have reported my issues multiple times and get no response.. I do not recommend.

Native iOS Live Caller ID still not supported

Native iOS Live Caller ID Lookup still not supported

Good app

Works effectively

Does Nothing

It is almost as effective as having no phone spam blocker at all. It supposedly syncs all the numbers I block but when checking the app, it shows “0” blocked numbers along with the perpetual promo to “upgrade to premium”.

Meh.

The app functions well, but it doesn’t have enough options for reporting. Scams and phishing would be other types of categories that these calls would fall under. Also, I don’t know the point of reporting any of this because nothing is ever done about any of these callers.

UPDATES GETTING WORSE

Older version was far superior. WTF. Terrible update & design. Purple layout is gross, giant print for who? Buttons don't work, BLOCK should be at TOP, many issues. FIX IT. REMOVED NAME FEATURE UNLESS WE PAY. TIME TO CHANGE TO A NEW MORE INTELLIGENT CALL BLOCK APP

Spam calls

I’ve had this app a about 3-4 years and it has greatly reduced the spam calls. But in the last 6-8 months I get about 25 or more calls a day about Medicare or final expense plan or grocery benefits. I have better things to do besides answer and block unwanted calls. Do better!

False Spam Label on Legitimate Business Number

Important issue for legitimate businesses: Hiya is incorrectly labeling my genuine business phone number as Spam. This is causing customers to distrust or ignore our calls and is directly affecting our business.

I have already submitted a removal/review request, but the incorrect classification remains. Hiya should provide a transparent and responsive verification process for legitimate businesses to prove ownership and correct false spam classifications.

Please review my number and remove the incorrect Spam label. A false spam designation can seriously harm a legitimate business’s reputation and customer communication.
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See ya Robo

This is a great app that doesn’t cost a lot of money and it works

Better than most but still not great

I’m convinced that spammers and debt collectors pay the spam blockers to be able to break through the blocking because this app lets an awful lot of calls through. It’s better than Verizon’s call filter app. I’m curious if upgrading to premium would help this but I doubt it. The premium upgrade promises are vague at best.
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Clumsy Interface

Slow to respond, and a hassle to manually paste a number for a search. (How many clicks required to paste a number?)

Does Hiya actually block unwanted calls & texts? Not impressed.

Doesn’t work

App simply does not work. Does not block calls and does not give names of calls. Just gives states name. I can do that with an internet search.

Doesn’t do anything

Literally just nothing

Spam Blocker

This app is Awesome!I love that it completely stops the phone ringing when it doesn’t recognize phone number from my contacts, AMAZING!!! Everyone should be using this, if you get so many unknowns and spam calls this is for you!!