Hockey Canada Network User Reviews

Top reviews

Хоккей Канада

Здравствуйте. Приложение работает не корректно, не открывается

Use it for free they say!

Says the app can be used for free at a limited amount of access. The only free access is the download!
Stop paying for condos in downtown Toronto and start growing the game like the Americans and the Europeans!

PD

Not user friendly.
I just can’t open an account because you want to many details.

Haven’t been impressed in years

Hockey USA’s app is actually far better.

Used this app as an instructor for years and as a coach for years.

The facts that it’s been available for over 7 years and isn’t available on PC for coaches is All you need to know.

Why does this cost money?

USA Hockey has a Mobile Coach App that is free, easier to use, and has more content, with better organizational.

I wish I could give this a zero rating for being so insultingly terrible.

Kicked me out of my subscription

Won’t recognize my subscription which App Store confirms is still valid for two months

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Issue!

I have been a member to this app since 2016, I just renewed my subscription and it does not work! It says I’m still on free plan and doesn’t allow me to view details of drills! Need this fix ASAP as my conditioning camp is opening on Tuesday September 1 2020.

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Subscription issues

I paid in full for my yearly subscription and it says that I'm using the free subscription. I can't access anything?

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Premium subscription

A month ago I paid for premium yet it still restricts me to free access only. Does anyone know I to rectify this.

App doesn't work

Me to have purchased a one-year to premium content , Hockey Canada , where my premium content ?

Issue

I have Been paying for premium for 3 years but says I’m still on the free subscription...

购买了以后不能观看Premium

App有问题,我一直在订阅中,可是没发看

Can't use the app anymore

I paid for a year subscription and for the last 4-5 months, I only have access to the free version. Tried restoring my subscription and it doesn't find it anymore. Something needs to be done here!!!

Unable to use app

I’ve had a subscription for over a year now, just recently I have been unable to view the premium content I’ve paid for. I have tried to find a help desk section on the website, app and even the App Store to get in touch with someone who can help me but keep getting an error message saying hockey Canada hasn’t set up their website for it. I am unable to use this app and the subscription I’ve been paying for please any help would be appreciated.
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Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

App under construction?!

Not happy I have paid for a yearly subscription and the app doesn’t currently work!

Bug the subcrine

I have purchased a one-year subscription to premium content, but for some unknown reason the premium subscription does not work and the account settings section says: Free Plan. I can't contact the support team either (DNS resolution error). If necessary, I can provide receipts and screenshots to confirm my yearly premium subscription. I also contacted Apple support and was informed that an error in your application
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Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Bag

I have a premium account, but they ask me to sign up for a premium

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Buggy

Multiple refreshes on every page. Needed to try the login 3 times. Searches don’t work the first time.
Please fix.

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.

Excellent drill/video content - needs ability to draw/share custom drills

Like:

1. Ability to leverage pre-built Hockey Canada drills and customize (add/remove drills) or build my own custom practice plans leveraging other Hockey Canada content (the library is quite big and getting bigger - much larger than the equivalent US Hockey library).

2. Embedded drill/skill demo videos allows coaching staff to review content before arriving at the rink. Eliminates confusion regarding proper teaching technique. All content can be shared with assistant coaches/players/parents at n/c to them.

Needs work:

1. No way to print practice plans for distribution to coaches at the rink. Reality is we need to explain drills to players on ice and that requires a coach’s board. Printing and taping paper plans to a coaches board is fast and effective. Showing a tablet to 17 players all at once doesn’t work. Individual coaches typically carry a paper copy of the drills on ice too.

2. Need the ability to assign/tag individual drills to coaching staff members with additional instruction notes ex: “Bob - run in defensive zone with 5 players at 5 min intervals. Don’t forget to emphasize hard passes”.

3. US Hockey app has some useful features like a companion desktop app (the ability to draw up your own drills is important for all coaches). There is also a missed opportunity for Hockey Canada to crowd source innovative drills from the 1000s of hockey coaches across Canada. Give people tools to easily write up and share drills and they will.

4. The app sign up process is cumbersome. When I shared content with parents/players many found the sign up process confusing and gave up in frustration.
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Response from developer

Thank you for your feedback. Your comment was from a couple years ago and since then we have made many many updates to the functionality of the Hockey Canada Network. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss some of your points and explain the new features we now have available for coaches.

Wish the videos would work

It was a great app until the videos stopped working. They load and maybe play a few seconds then freeze. All I get is the audio. Not helpful. Won't be subscribing next year if this isn't fixed.

Response from developer

Thank you for your feedback. We continue to make updates to the functionality of the Hockey Canada Network on a regular basis. Please contact coaching@hockeycanada.ca and a member of our team will get back to you as soon as possible to discuss the specific issues you are having.