Subscription and payment issues.
I am very disappointed. I think i want my money back or a refund.
処理落ちで保存不可
【追記】
自動保存されるというコメントですが、自動保存される前に処理落ちし、1度処理落ちした後は、プロジェクトからトップ画面に戻る度に毎回処理落ちし、編集内容も全て消えます。端末の再起動でも結局改善せず、アプリを削除＆再インストールするまで使える状態に戻りませんでした。再インストール後も同じ状態が再発したので、時間を無駄にしたくない人にはオススメできません。UIが非常に使いやすいだけに残念です。
Response from developer
I’m sorry to hear you have encountered a problem while using Hokusai. Projects are saved automatically as you edit, so your work should always be kept safe, but if you are having problems, I would recommend first updating to the latest version (currently 3.0.5). If you continue to experience problems after that, please get in touch with Customer Support using the link in the Tools menu: We don’t have any way of diagnosing your problem through the App Store, but if you get in touch directly we can work through tests to try and narrow down the cause. Thanks!
So one time purchase at the beginning then subscription…
Disgusting… I really regret supporting you and purchasing your app.
Response from developer
Hello! Although we offer a Hokusai 3 Pro subscription, this does not affect existing Hokusai 1 or Hokusai 2 Pro purchases. If you purchased any upgrade in any earlier version of Hokusai, you can continue to use that purchase in Hokusai 3 without subscribing. Hokusai 3 Pro took years to develop and offers many new features, but if you aren’t interested in those features and prefer not to subscribe, you can still continue using your older Hokusai 1 or Hokusai 2 features without it. Most of those older features are still found in the same places as in Hokusai 2, but if there’s a Hokusai 2 feature you can’t find in Hokusai 3, please contact Customer Support using the link inside the app and let us know which one, so we can point you in the right direction. Thanks!
