Hole Master User Reviews

Customer Experience

Positive experience22.2% of reviews
Neutral18.5% of reviews
Negative experience59.3% of reviews

~ Based on 523 written reviews from the US App Store.

What users say

Is Hole Master Safe?

Hole Master - Eat The World appears mostly safe based on user ratings. AppsHunter Safety Score for Hole Master is 84/100.

This assessment is based on 1,141 user ratings, with an App Store average of 4.2/5.

Safety Analysis

76.2% of ratings point to a safe experience
5.5% of ratings suggest some concerns
18.2% of ratings point to a risky experience

~ Based on 1,141 App Store ratings for Hole Master.

Is Hole Master Legit?

Hole Master - Eat The World appears to be a legitimate app. AppsHunter Legitimacy Score for Hole Master is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

도넛광고

도넛 광고만 나오면 게임이 자꾸 나가지고 앱스토어만 열려요 상자 초기화돼요 ㅡㅡ 도넛 시발거 ㅠ

Response from developer

다롱ㅇㅇㅇ님, 불편을 드려 죄송합니다. 도넛 광고 관련 오류로 게임이 멈추는 문제가 발생한 것 같아 안타깝습니다. 빠른 시일 내에 문제를 해결하도록 노력하겠습니다. 게임을 재시작해 보시고, 자세한 내용을 support@sonat.vn 으로 보내주시면 감사하겠습니다.

急に難しくなった

広告みたら、もなくなってるし、妙に難しくなって
課金させよる方向に全振りしたなーって感じ。
こんなんならもうやりたくない

Response from developer

Gullying様、ご不便をおかけして申し訳ございません。広告の件、ご意見ありがとうございます。ゲームバランスや広告表示についても改善に努めます。今後のアップデートにご期待ください。引き続きサポートさせていただきます!ご不明な点がございましたら、support@sonat.vn までご連絡ください。

Bug

Bonjour le jeu est top mais il bug beaucoup les objets restent bloqués et je trouve gênant le petit ours qui apparaît cache la visibilité
Par contre la nouvelle page d’accueil est super sympas merci aux développeurs ☺️

Response from developer

Bonjour Maylie86, Merci pour votre retour positif et pour avoir signalé les bugs et le problème de visibilité. Nous allons examiner cela attentivement. N'hésitez pas à nous contacter à support@sonat.vn pour plus de détails. À bientôt !

App Issues

Love the game, but have to keep deleting app because of freezing and unable to fix

Horrible

I love this game but it keeps freezing up on me and taking my power-ups and even when I make purchases it freezers up and I don’t get the purchase I just paid for .

Frozen on black screen

I just watched 4 ads just to keep going back to black screen mid level. At one point it prompted me to pay money to get out of black screen!!!!

Too many adds

I have been playing this game for a LONG time. The amount of ads it takes to finish a level has become ridiculous. Even if u pay for “no ads” it doesn’t matter if you are trying to complete a level and can’t, which has become more and more impossible even on the easy levels. It literally takes me watching 4-5 ads to complete 1 level. Even if using multiple power ups. And don’t get me started on those stupid bombs. This game has lost it’s fun and seems money hungry. Like I appreciate you need to make money but ugh I’ve lost interest.
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Response from developer

Dear Krissie99, We're so sorry you're having this experience! We understand your frustration with the ads and gameplay difficulty. We're actively working to improve this. For immediate relief, ensure your 'No Ads' purchase is active. Stay tuned for updates! Support: support@sonat.vn

Warning/ update on this review.

If you leave a good review, they change the game. Stuff gets stuck in the hole. Graphics just repeat. Some stuff will not fit in the hole even if you increase its size using a power up. They never give you the top prize when they have extra mini games going on. Even if you win that top prize, you can’t collect it. Then if you win all those levels and prizes, you lose once, they will make you play every level all over again. Then when you land the curser on the x3 or x2, they slide the curser off of it and give you the lowest prize of 1.5 .. No money is worth a game that they do not take care of. Certain levels have glitches where the whole game shakes as well. Plus forget about any updates, that will not happen either. They finally have done some updates, which is cool, so thanks for that. Now, today is the last for their adventure ad campaign. Suddenly just now, with 7 hours left, they closed it all out not allowing the last 7 hours to run. Then we also have the issue when you play the daily challenge, they will not let you get the added bonus at the end. The daily challenge will not even close out, you have to hit the quit button in the menu in order to get out of that when you complete the challenge. If they could get all of this fixed by the end of this week, I would definitely consider giving them a minimum of 4 stars. It is a fun and challenging game, but it just needs serious attention.
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Response from developer

Dear bypassthisbs, We're sorry you're experiencing these issues! Our team is working to resolve bugs and improve stability. Please try restarting the game. For detailed troubleshooting, email us at support@sonat.vn. Thanks for your feedback!

Very glitchy

It has been very glitchy lately, running out of time using coins to keep you alive and it doesn’t work. Using the tornado to try to get as much as possible quickly and it starts to glitch. It takes the coins and it takes the tornado and now it’s just wasted it is very aggravating, especially since I put in real money for some of this stuff really need to fix it.
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Fun but the game keeps freezing

The game keeps freezing so I lost the stuff I’m doing or even time

fix crashes/refund people

Game constantly crashes while I’m using my power off that I paid for that I have to restart then of course it goes away, and I wasted my money

Crashing

Fun game but it literally crashes non stop. I can’t even get through a round

Ripped off

Free player here. I watch ads so I can get extra coins. Every time I watch an ad to increase reward for daily challenge it gives less than I CLEARLY landed on. I have screen recording if anyone cares. Anyway, I like the game but no one likes to be cheated. You got paid the same for my watching the ad but I didn’t get the reward- your app is not following the rules. I will be deleting.
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Crashes all the time. Lost lots of money. Don’t bother.

Crashes all the time. No customer support

FRUSTRATED

This game has been constantly freezing and not allowing me to complete a single level, it’s so annoying. If this is not fixed soon, I’m going to delete it. Before all this happened I did really enjoy playing.

Response from developer

Dear Frostie123……., We're so sorry you're experiencing freezing issues! Please try restarting the app or clearing its cache. Our team is actively working on a fix. We appreciate your patience! For further support, contact us at support@sonat.vn.

Game never fixed

Despite developer responses, the reported in-game bugs have persisted for over 6 months. Since purchasing the “ad-free” option, I have not progressed a single level. This no ads can’t be disabled in-game, and the only way to complete any level is by spending in-game coins - which disappear rapidly 900, 1900 etc for each extra 45 seconds. I did purchase one of the smaller coin offers, which included things like extra time tokens, but the moment you use any of these tokens, the game freezes and the only button that works is the options/quit. I enjoyed this game enough to get to level 880 in a few months - but I give up - deleting app and will never buy anything from this mob again.
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Response from developer

Dear BigOzDave, We understand your frustration with the time limits and ads. We aim to balance free content with revenue generation. The 'No Ads' package removes most ads, and we're exploring ways to improve the time constraints. Thank you for your feedback! For support, email support@sonat.vn

Crashes constantly!

Played for about 5 minutes. Crashed 3 times.

Loving the game Buuuuuut…

Idk what happened but since this last new update it freezes in the middle of play and then I it take a bit before it resumes.

Annoying!!!!

This has to be the most frustrating game ever!!! The game is enjoyable when you actually get to play it, BUT after a certain level there is nowhere near enough time to complete it forcing you to watch about 3-4 ads just to give you extra time. Then, there is an ad break in between every level. I understand ads are needed but I think I spend more time watching ads than actually playing the game. On top of that, the game often glitches and shuts down my whole phone. Please sort it out!!!
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Response from developer

Dear Bffnvhcdngzcb, We're so sorry you're experiencing these issues! We understand your frustration with the ads and glitches. We're working to improve this. You can remove ads with our "No Ads" package. Please contact support@sonat.vn for assistance.

Issues with coins and ads

I have reached out to support repeatedly without any response so now you get a review. I had purchased coins and game shows I have enough coins but i get massage that I do not. That seems to have resolved (even though support never responded). But the most infuriating thing is the ads that freeze the game. If I get a phone call or text while waiting for an ad to pass, it freezes the game, I lose my progress on the level, and my Capy gifts. If I put my phone down for too long during an ad, same thing. If I even accidentally scroll away or hit the side button on my phone, the ad freezes and I lose progress/capy gifts. There is also a particularly annoying ad that keeps opening the App Store which…then the ad freezes the game and I lose progress and capy gifts. I’ll PTP, but not if this keeps happening and, as I said, support does not respond to complaints. Wish I’d never started playing.
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