Hole Master User Reviews

What users say

Top reviews

Too many adds

I have been playing this game for a LONG time. The amount of ads it takes to finish a level has become ridiculous. Even if u pay for “no ads” it doesn’t matter if you are trying to complete a level and can’t, which has become more and more impossible even on the easy levels. It literally takes me watching 4-5 ads to complete 1 level. Even if using multiple power ups. And don’t get me started on those stupid bombs. This game has lost it’s fun and seems money hungry. Like I appreciate you need to make money but ugh I’ve lost interest.
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Warning/ update on this review.

If you leave a good review, they change the game. Stuff gets stuck in the hole. Graphics just repeat. Some stuff will not fit in the hole even if you increase its size using a power up. They never give you the top prize when they have extra mini games going on. Even if you win that top prize, you can’t collect it. Then if you win all those levels and prizes, you lose once, they will make you play every level all over again. Then when you land the curser on the x3 or x2, they slide the curser off of it and give you the lowest prize of 1.5 .. No money is worth a game that they do not take care of. Certain levels have glitches where the whole game shakes as well. Plus forget about any updates, that will not happen either. They finally have done some updates, which is cool, so thanks for that. Now, today is the last for their adventure ad campaign. Suddenly just now, with 7 hours left, they closed it all out not allowing the last 7 hours to run. Then we also have the issue when you play the daily challenge, they will not let you get the added bonus at the end. The daily challenge will not even close out, you have to hit the quit button in the menu in order to get out of that when you complete the challenge. If they could get all of this fixed by the end of this week, I would definitely consider giving them a minimum of 4 stars. It is a fun and challenging game, but it just needs serious attention.
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Response from developer

Dear bypassthisbs, We're sorry you're experiencing these issues! Our team is working to resolve bugs and improve stability. Please try restarting the game. For detailed troubleshooting, email us at support@sonat.vn. Thanks for your feedback!

Crashes all the time. Lost lots of money. Don’t bother.

Crashes all the time. No customer support

FRUSTRATED

This game has been constantly freezing and not allowing me to complete a single level, it’s so annoying. If this is not fixed soon, I’m going to delete it. Before all this happened I did really enjoy playing.

Response from developer

Dear Frostie123……., We're so sorry you're experiencing freezing issues! Please try restarting the app or clearing its cache. Our team is actively working on a fix. We appreciate your patience! For further support, contact us at support@sonat.vn.

Game never fixed

Despite developer responses, the reported in-game bugs have persisted for over 6 months. Since purchasing the “ad-free” option, I have not progressed a single level. This no ads can’t be disabled in-game, and the only way to complete any level is by spending in-game coins - which disappear rapidly 900, 1900 etc for each extra 45 seconds. I did purchase one of the smaller coin offers, which included things like extra time tokens, but the moment you use any of these tokens, the game freezes and the only button that works is the options/quit. I enjoyed this game enough to get to level 880 in a few months - but I give up - deleting app and will never buy anything from this mob again.
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Response from developer

Dear BigOzDave, We understand your frustration with the time limits and ads. We aim to balance free content with revenue generation. The 'No Ads' package removes most ads, and we're exploring ways to improve the time constraints. Thank you for your feedback! For support, email support@sonat.vn

Crashes constantly!

Played for about 5 minutes. Crashed 3 times.

Loving the game Buuuuuut…

Idk what happened but since this last new update it freezes in the middle of play and then I it take a bit before it resumes.

Annoying!!!!

This has to be the most frustrating game ever!!! The game is enjoyable when you actually get to play it, BUT after a certain level there is nowhere near enough time to complete it forcing you to watch about 3-4 ads just to give you extra time. Then, there is an ad break in between every level. I understand ads are needed but I think I spend more time watching ads than actually playing the game. On top of that, the game often glitches and shuts down my whole phone. Please sort it out!!!
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Response from developer

Dear Bffnvhcdngzcb, We're so sorry you're experiencing these issues! We understand your frustration with the ads and glitches. We're working to improve this. You can remove ads with our "No Ads" package. Please contact support@sonat.vn for assistance.

Issues with coins and ads

I have reached out to support repeatedly without any response so now you get a review. I had purchased coins and game shows I have enough coins but i get massage that I do not. That seems to have resolved (even though support never responded). But the most infuriating thing is the ads that freeze the game. If I get a phone call or text while waiting for an ad to pass, it freezes the game, I lose my progress on the level, and my Capy gifts. If I put my phone down for too long during an ad, same thing. If I even accidentally scroll away or hit the side button on my phone, the ad freezes and I lose progress/capy gifts. There is also a particularly annoying ad that keeps opening the App Store which…then the ad freezes the game and I lose progress and capy gifts. I’ll PTP, but not if this keeps happening and, as I said, support does not respond to complaints. Wish I’d never started playing.
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Fun Overall, But Can Glitch

Overall it’s one of my favorite games. Some of the harder levels do seem impossible to win without buying power ups or coins sometimes, but you can watch ads for more time if you’re dedicated enough. Only bad thing is that from time to time the game will freeze mid play. The only way to fix it is to close the app and reopen it and start over. It happens every few levels or so. It will just freeze, but a few days later it will randomly resolve and be fine, and this is just a never ending cycle I’ve noticed.
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Response from developer

Hi @Xela, thanks for the feedback! We're sorry about the freezing issues and level difficulty. Our team is working on fixes. Please contact support@sonat.vn for further assistance.

Great but..

The game is great I love how every time is different and it is a little challenging on some of them. ONLY complaint I have is the app keeps crashing/ freezing. At first it was doing it occasionally but now it’s every time I go into the app. Love the game just don’t like that it’s freezing

Game freezes

Game screen keeps getting stuck and I lose out on any of the extras I have earned and have to replay level again losing any advantage I had to beat the timer and complete the level this has happened more often than not

バグ

レベル41がクマとコインを穴に落としてもカウントされないので一生クリアできない。アプリ再起動してもダメ。

Response from developer

2525クレヨン様、レベル41の問題でご迷惑をおかけし申し訳ございません。状況を確認し、早急に対応いたします。念のため、再度アプリを再起動してみてください。詳細をsupport@sonat.vnまでご連絡いただけると助かります。

バグ?

レベル35のカビパラ吸い込むところで進めなくなった。
何回やってもカウントが減らずクリアできない。

Response from developer

tja25147様、レベル35で問題が発生しているとのこと、申し訳ございません。再起動をお試しください。詳細をsupport@sonat.vnまでご連絡いただけると助かります。

Уровень 41

Игра то ли зависла, то ли в уровне есть какая-то деталь, но при попытке поймать все 8 капибар, результат никак не засчитывается. Все остальные вещи собираются, а капибары - нет. Мне грустно, я уже хочу удалить эту игру

Response from developer

Здравствуйте, Tyan1111! Нам очень жаль, что у вас возникли проблемы. Попробуйте перезапустить игру. Если это не поможет, пожалуйста, напишите нам подробности на support@sonat.vn. Спасибо за обратную связь!

Frozen screen

I loved this game up
until the moment I got to level 26 it’s completely frozen nothing moves and you can’t press anything I thought I needed to refresh the game so that’s what I did but it still did not work I thought maybe if I downloaded the game on a different device it would be better so i downloaded the game on my phone and played up until level 26 and it got stuck just the same as on my iPad so I think I will delete this game but there is definitely a bug that needs fixing and then it’ll be the perfect fun game!
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Response from developer

Dear Ke’juannah, We're so sorry you're stuck at level 26! Our team is investigating this bug. Please try restarting your device or clearing the app cache. We appreciate your patience! For further support, email us at support@sonat.vn.

Don’t pay for no ads

I loved this game but got tired of the extra ads so I paid for no ads. Now I can no longer watch ads to add more time. Shameless money grab that made the game unplayable. Will be deleting.

Freezes

I enjoy the game but it freezes constantly and it always seems to happen when I am just about to win. Unfortunately can’t recommend.

Response from developer

Dear Hollie93S, We're so sorry you're experiencing freezing issues, especially when close to winning! Please try restarting the game. Could you email support@sonat.vn with details? We'll investigate this further. Thank you!

Level 54

There is a glitch for me on level 54 :( I have collected everything and it’s saying there are 5 capybaras left even though I collected all of them. I replayed the level multiple times and restarted the app but it’s not letting me pass sooo frustrating!

Level freeze

Love the game but I start level 26 and it stays frozen.