Do not park here
Please read all reviews carefully!
Worst car park I’ve ever come across
I’ve booked my stay based on car registration number for £63
Just to find out on arrival that that my family van Mercedes Vito is classified as commercial vehicle and they charged me extra £25 extra per day
So I payed for car park £263 in total for some reason, what I’m currently fighting for to get back
Worst car park I’ve ever come across
I’ve booked my stay based on car registration number for £63
Just to find out on arrival that that my family van Mercedes Vito is classified as commercial vehicle and they charged me extra £25 extra per day
So I payed for car park £263 in total for some reason, what I’m currently fighting for to get back
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Unterirdisch
Wie kann es sein, dass ich über eine direkte Buchung im Web nur Informationen über eine aufgezwungene App erhalte? Diese App wird umgehend nach erfolgreichem Parkvorgang gelöscht. Sehr freches Verhalten um irgend wie eine überflüssige App zu pushen.
App ist schlecht
Kein Button für eine Rechnung, diese muss separat beantragt werden. Da man nichts kopieren kann muss man mit Zettel und Stift sich Notizen machen wie ein Schulkind. So einen Mist habe ich schon lange nicht mehr erlebt. Einfach traurig!!!
Good service
Always have had great service from Holiday Extras
MTD
Service received from Holiday Extras today was appalling having being a customer for number of years
Awful shuttle services
No notification up front about possible travel times. On the day before returning, my shuttle service was booked to be 6 hours prior to flight from a hotel that’s less than a hour’s drive. They arranged us to be the first of about 20 other pick ups, making a journey take nearly 2 hours longer than it should. You are better off arranging your own local transfer via local buses and trains. Do not use these unless you are prepared to lose a day from your holiday..
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Absolutely awful rip off
Do not use Holiday Extras. I booked a hotel transfer in Majorca’s through them. When we got there there was no transfer and the company we were told to go to had no record of our booking. Had to call holiday extras emergency number and they said there was nothing they could do - they told me to call a US number which cost me £30 and used all my holiday data up. These calls kept getting cut off. Finally had someone back home manage to call the UK support number who told us to get a taxi and claim it back. Now over 5 weeks later we have tried multiple times to get £160 worth of taxi back and have had no response from anyone. I hope Matthew Pack checks the reviews of his company as they are acting like scammers.
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Kein löschen möglich!
Nachdem ich merkte, dass die App völlig sinnlos ist für mich, wollte ich sie samt aller von mir gespeicherter Daten löschen. Das war nicht möglich!
Nicht alles drin
Ich vermisse noch immer die Funktion Buchungen bei Holiday Extras die über meinen Reiseveranstalter erfolgten in die App zu integrieren.
Mr V
Very easy process.
Very poor
New update is very poor.
Phone number cannot be saved - it disappears after adding.
Communication preference cannot be set as error message that email address not found.
Help AI is useless and lower keyboard covers the input screen.
It looks like it has barely been been tested.
No confidence in using this app.
Phone number cannot be saved - it disappears after adding.
Communication preference cannot be set as error message that email address not found.
Help AI is useless and lower keyboard covers the input screen.
It looks like it has barely been been tested.
No confidence in using this app.
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Integrierung von Apple Wallet ist Sinnfrei
Am Parkplatz wird ein QR-Code verlangt, dieser ist nicht bei dem Ticket, was die App ins Wallet legt nicht dabei. Man muss sich selbst den QR Code raussuchen, der bei "Diese Buchung verwalten“ -> "Bestätigung Anzeigen", versteckt ist. Würde mehr Sinn machen, wenn der QR-Code gleich im Wallet auf dem Ticket mit abgebildet wird, wie es bei anderen Anbietern auch der Fall ist.
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Waste of time
Just book direct. They are worse than useless - if anything goes wrong they just conveniently direct you to the other party, and keep your money. They also don’t share important information, so you will find that the third party won’t recognise your booking, or will say they had to cancel because of no information.
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Airport transfer
Useless app will never be using this app again and will make sure everyone knows too. Booked my airport transfer, chose the hotel that i wanted to be taken too only to see that it’s a complete different hotel on the booking confirmation. 2hrs away from where I needed to be. Tried to speak to someone about this as I was left stranded but there was only the bot chats which were completely useless. Tried to speak to help and support, they asked what was the problem but there was nowhere to type the answer in?? Spent 4 days trying to get in contact with them and have gotten nowhere. I have now spent nearly £200 on airport transfer as had to book elsewhere. SAVE YOURSELF THE HEADACHE AND MONEY AND DON’T USE THIS APP.
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Useless
Downloaded correctly, email matches with booking but app can’t find booking. Tried several times to no avail.
Quick and Easy
Used lots of times. Always good value and never any issues.
Holiday extras
Probably my 10th time using very easy hassle free highly recommend
Emma
I love this app is made booking my honeymoon so much easier, it’s so easy and makes you holiday run smoothly 5*
Easy travel insurance
Very easy to do with excellent rates ,have used Holiday Extras for all my insurance needs including cruise cover for years ,
Have checked other insurance companies but always come back to HE.
Have checked other insurance companies but always come back to HE.
Very impressed
Easy to use and cheaper than expected