This App no longer works.
I cannot connect my tree for the past two years.
Worst app ever
If I could give zero stars, I would. I love my lights but a waste of money since I can’t use the app to control them. Wasted money.
Don’t work anymore at all :/
So my mom has these Christmas light and I HAD the LED lights which are expensive might I say. And they don’t last 1st of all, mine literally stopped working not even a year so I got different ones. And 2nd they don’t work if it’s from 2019 (the lights) with the app. Plus now it’s 2022 and you aren’t able to login at all. It’s terrible. Please don’t waste ur time with this anymore. Also before when it actually worked it was so confusing to set timers and the light colors etc. and there wasn’t much variety of what colors and customs u were able to do so these lights are kinda just a bust.
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Garbage app
If you want a simple laser light show fine, but you can’t get any holiday images like the app indicated.
Broken
You can't use any of the 2019 lights anymore as they broke the default password for the lights. Useless hunk of junk
Not worth it!!
Bought this thinking it would be neat to have something different! I was only able to get one good Christmas out of these lights!! It no longer connects as it should in the App, we’ve tried trouble shooting! Definitely NOT worth the money!! Very disappointing!
Doesn't work with my tree anymore
App wont even log in. Network time out. Very frustrating. Seems to not work anymore and app is very NOT user friendly.
Poor quality lights
The app is ok, but I have 7 boxes of lights that I cannot use because so many lights are out. Without the lights, I can’t use the app. Do not buy theses lights. I have wasted about $400. I even purchased insurance from Home Depot and they will not accept the return or give me store credit. That is how bad the lights are
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Fix Your App
Every since the last update the app runs sloooow and lags. Hardly ever connects to it now and constantly having to refresh or clear data. iPhone 11 Pro here.
The App Doesn’t Work
At first I was very excited to unbox these lights and hang them up. After downloading the app, I was very disappointed. You can only have a certain type of wifi for them or you can’t continue with anything. I’m one of the lucky people who doesn’t have the WiFi it’s asking for. The app is the only way to customize them, and I can’t even use it. I’m very aggravated and disappointed I can’t use these LED lights, they looked very cool but the app ruined it.
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Disappointed.
I am disappointed with the app, i hope the developer will fix the issue. The lights will turn on by itself. Most of the time lights doesn’t sync until I reboot my device.
Removing features
Have the ultimate 300 string lights and loved them last Christmas because you could make your own custom patterns but that option has been removed from the app this year. Pretty disappointing. That was my favorite feature.
Having a lot of issues
Had spot lights and glowing orbs out for Halloween- a few issues but overall good experience. Put up almost 10 strings of C6 today for Christmas... they are not responding at all to the app- they are currently three different colors (r,b,g) but they do not adjust when I change them
Group page doesn’t work in this version
None of the buttons work on the Group tab now so I can’t change the colors that were working on my Christmas tree strands
Absolutely Terrible
I am assuming if you’re downloading this app you have already purchased lights that are “controlled” by it. If so, return the lights. Do not hang them up and expect them to work as intended.
First off, one strand of icicle lights has a broken light right off the bat. Another strand of C9s has one light that constantly stays the wrong color. But that’s not the bad part.
This app will not control your lights as you expect. The app constantly has issues seeing the strands online. If it does, it won’t control them like it should. Changing settings, clicking things like “test” or “confirm” does nothing.
The whole reason I got these very expensive lights was under the promise of being able to “sync” the strand together. It very rarely, if ever, allows you to do this. If you try to group the strands together and set an order, one of the following things will happen: 1) it simply won’t let you group them 2) you can group them but you can’t set the “order” of the lights to sync them properly 3) you can set group and order but you can’t confirm or test the settings so nothing changes 4) the first three don’t happen but when you confirm the lights don’t actually go in order and some strings might run at the same time or out of order.
On very rare occasions it actually works like it should — usually taking 30+ minutes of messing around, switching settings, turning the lights off and on, and restarting the app and trying again. Oh, and you’ll have to do this every single night because as soon as the lights go off and you turn them back on you’re back to ground zero.
Tl;dr Do NOT use these lights and this app. You will regret a very expensive purchase.
First off, one strand of icicle lights has a broken light right off the bat. Another strand of C9s has one light that constantly stays the wrong color. But that’s not the bad part.
This app will not control your lights as you expect. The app constantly has issues seeing the strands online. If it does, it won’t control them like it should. Changing settings, clicking things like “test” or “confirm” does nothing.
The whole reason I got these very expensive lights was under the promise of being able to “sync” the strand together. It very rarely, if ever, allows you to do this. If you try to group the strands together and set an order, one of the following things will happen: 1) it simply won’t let you group them 2) you can group them but you can’t set the “order” of the lights to sync them properly 3) you can set group and order but you can’t confirm or test the settings so nothing changes 4) the first three don’t happen but when you confirm the lights don’t actually go in order and some strings might run at the same time or out of order.
On very rare occasions it actually works like it should — usually taking 30+ minutes of messing around, switching settings, turning the lights off and on, and restarting the app and trying again. Oh, and you’ll have to do this every single night because as soon as the lights go off and you turn them back on you’re back to ground zero.
Tl;dr Do NOT use these lights and this app. You will regret a very expensive purchase.
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One star too many!
This app it is ruined with all the summer updates. This app needs a manual to navigate. Any of the buttons in settings don’t work. How am I supposed to change direction if the app doesn’t work? How am I supposed to use the lights at all? You had some little glitches last year and you had all summer to fix. Have you tested the lights after updates? You had one job to do! Big fail on your part and never buying again.
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Bulbs out
These lights are good, I put them up on our flag pole and it only took a week for 2 bulbs to go out . So I unplugged it and plugged it back in and 13 out of the rest were out. So then I replugged it back in and it was the same as last time but with only one bulb out. The quality of the lights are bad
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No as advertised
No timer. Loses program. Have a light out in main spot of house. They are nice lights if you program every time you turn them on.
The app is not working
I cannot make my own theme, and cannot find this option with the latest version. Able to do this in the older version. Why you remove this features, you should add, not remove!!!
It’s really awful
Like another reviewer I have the Show Tree from 2019. I was able to get the app connected without too much trouble. But it appears to only have a direct connection so the only way to control the tree is to be on the same WiFi network as the tree. I keep all my iot devices on their own ssid so to control the tree I have to switch my phone over to the iot network to turn it on and off daily. The app appears to have a timer function but to access it I have to update the firmware. This is an impossible task. I’ve tried numerous times and the upgrade has failed every time. This causes the tree to reset and you have to go through the connection process again. I recommend that is you want a wifi controlled tree you’ll save yourself a lot of time and frustration by getting a Twinkly tree. Their app and tree work flawlessly.
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