Holland Sentinel User Reviews

Name: Holland Sentinel - Holland, MI
Rating: 4.3 (405 reviews)

Holland Sentinel - Holland, MI

Gannett

⚽ Sports

📡 News

What users say

Summarized from real user reviews of Holland Sentinel. Based on 405 reviews and a 4.3/5 average, it highlights the 7 positives and 13 negatives reviewers mention most about this News app.

Positive things

📰Quality local journalism and balanced reporting
👍Intuitive and user-friendly interface
🚀Quick app loading and reliable performance
📍Comprehensive local news coverage
✍️Strong editorial and opinion sections
🔄Frequent content updates
📱Convenient way to stay informed on-the-go

Negative things

🐛Subscription recognition failures after payment
🔐Persistent login and authentication issues
💳Billing problems and refund difficulties
📵App crashes and freezes regularly
🚫Forced phone-only cancellation policy
📊Poor customer service responsiveness
💰High subscription costs relative to content value
🎯Inconsistent app vs. web platform experience
📰Outdated content and slow updates
🎨Cluttered interface with excessive ads
📱iPhone-only app (no iPad version)
🔇Interrupts music/podcast playback
📄Confusing paywall and article limit system

Top reviews

Most Recent Highest Rated Lowest Rated

Holland news

Enjoy being able to know what is going on in Holland in an easy to use electronic platform.

Ekb53

3 months ago

Enewspaper

Will not load!

j333r

a year ago

My hometown paper

I enjoy reading local news and the Holland Sentinel does a great job!

jhdzez

a year ago

App is great, view of actual paper does not function properly.

I can’t tell the difference between the app and the format where I actually see the newspaper randomly it shunts me to either or of these two and I find the app delightful whereas the weird page that gives you supposed access to reading the paper is terrible. I believe that may have something to do with USA today in Ganet. I’m so sad this paper is such a wonderful paper. I would love to subscribe to it and get the paper addition or actually just get the app, but it doesn’t appear that this is possible. I’ve also had problems with customer service, which isn’t to do with this app, but don’t even bother to try and call them. That’s a joke

dnal657

a year ago

A Staple

I enjoy reading balanced news stories about my hometown. I’m sticking with the Sentinel.

Benner6997

a year ago

Sentinel app

This app is terrible compared to the previous. No useful info. As such I’m going to cancel my subscription.

Irish Hollander

a year ago

Booo! Holland Sentinel!

The Pizza Quest story being available to all has the potential to help a family that has experienced significant loss! To limit its access is just wrong!

Stefano Qulobi

2 years ago

Holland SENTINEL

Great online publication

sewslim

2 years ago

Local information

I especially like the editorial section. It usually thingives me something to think about.

Fziksman

2 years ago

Worthy App for Quality Journalism

App is intuitive and reliable. This is how any app should work.

Content is excellent; a rare example of good local journalism.

Well done.

TigerFan1968

3 years ago

Response from developer

Hello, If you purchased a subscription through an app store you will need to link your app purchase in order to have full access to our desktop and mobile website, in addition to our app. If you do not link your subscription you will not be able to access unlimited stories, subscriber-only content, and the e-Edition on our desktop and mobile website and e-Edition app. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. To link your subscription, please follow the directions below: iOS Open our app that you purchased a subscription for, Click on the settings (gear) icon in the top right corner of the screen, Click "Create Account" and follow the instructions to make a profile. Once you have created your account, please use these credentials to sign in on our desktop or mobile website for full access to your subscriber benefits. If that does not resolve your issue, please visit us at www.myusatodaynetwork.com, select your state and then your specific publication. Our technical support team is available ready and eager to assist via your preferred service channel. Please note, if you subscribed through the Apple App Store, you can manage your subscription on your mobile device or by contacting the originating service provider for assistance. Thank you.

Reading the Sentinel

We are summer residents in Holland. It is nice to keep in touch with Holland and Ottawa County. It’s a wonderful community.

EasyonthePedals

3 years ago

Cancellation Trap

Just like many things that aren’t worth it, this app forces you to call in during their business hours to cancel your subscription. Made worse by the fact that the infrastructure is there to cancel without a call since it’s illegal to require a call in a few states. They are only requiring this out of greed, even though it makes for an inherently worse experience. Do not sign up, don’t download, don’t get trapped.

AMcKWolf

3 years ago

Slide into mediocrity

This app is much worse than the previous app and full of ads even for paid subscribers. Very disappointed with the change for the Holland Sentinel, which is a great local paper.

Cheryl123Z

3 years ago

Holland Sentinel

Love the app! Can view the actual paper and articles are highlighted that interest me. Love it!

Karl530

3 years ago

Constant login issues

Repeated issues with login and authentication of purchases/subscriptions.

adctd2mu5ic

3 years ago

Failed Subscription

Purchased subscription on iTunes through app. Apple charged me but the app never recognized my subscription. Holland Sentinal customer service referred me to Apple. I have applied for a refund.

BearDown70