Very poor
Disappointed that month after month issues are not available in the app for download long after they have been released. When you buy a subscription you expect you will get access on the day of release. This is an ongoing issue. I won’t be renewing
Where is January 2024 issue.
It looks like it is out but the app does not show it. What other ways to read the digital subscription?
Sad face
Was promoted to download latest app, which I did, but now I can’t access my digital magazines as the screen turns black. Can’t seem to get any help. Very unhappy
Magazine is great -digital app is awful
It is a quality magazine however it’s online app is terrible. It is very disappointing when you know a new magazine is available and you can’t access it. At other times the page breaks can be glitching and ruin the articles. I’m hoping the app has stopped loading because it is being updated? But it is frustrating because I want to read the latest edition and I can’t.
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Cbn655
the app totally rubbish, waste of money
Useless app, never been able to even get one issue
Paid for a physical and digital subscription. Despite many attempts to see the digital subscription it has never worked. Have deleted and reinstalled app and changed passwords but to no avail. Customer service have never resolved. I am tech savvy and quite annoyed. Waste of money
Can’t access paid subscription
I contacted Home Beautiful a week ago to say unable to see July magazine. Received a response to say it would be sorted by the end of last week, signed off with an “we’re all in this together” WTF has COVID19 got do do with your inability to meet you obligations to a digital magazine subscription??
Poor support and back issues disappear and Family Sharing does not work
Don’t pay for a subscription to this app. It only maintains a restricted set of back issues in your library and every time a new issue comes out, the oldest is removed. Also, Family Sharing does not work even though it says on this page that it supports Family Sharing. Support is terrible to non-existent. Avoid. There are better home renovation magazines available for your money.
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Unable to view Jan ‘19 issue
I have a current subscription valid to Sept ‘19 & am unable to view the Jan ‘19 issue. Have contacted Apple support & Pacific Magazines & no one can help. Comes up with In-App purchase error (code 21010) Have tried uninstalling/reinstalling & still doesn’t work. Can download & read previous issues, Dec ‘18 & before.
Complete waste of $38.99!
Complete waste of $38.99!
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What’s happening with Jan 19 issue?
Why is the app asking me to pay for the January 2019 issue when I have a subscription...? I’ve deleted and reinstalled the app but it makes no difference. This is normally a really good app.
Can’t access my subscription!!!!
So suddenly I can’t access new issues through my subscription, which is valid until October 2019. The app wants me to pay again. I’ve deleted and downloaded several times to no avail. I’ve tried contacting them through the app support link, and the email bounced. I’ve gone to their website and because I purchased through iTunes and not directly, the customer account help page doesn’t recognise me as a customer. I am definitely NOT one of their satisfied customers!!
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September 2018 Issue- badly edited
Pages are overcrowded and just jam packed with photos and descriptions. Too busy in fact your eyes can’t linger anymore to take in the beauty of designed rooms and furniture. Don’t know what happened can you please bring the old format back?
Paid but cannot load
Page freezes. Cannot Open any page even when I restart phone
Unable to read June 2018 issue
Despite deleting app, and updating app. Many many times. June issue appears to download however I can’t read it. I get a white screen and ‘split second’ glimpses of pages - sometimes if I swipe. The May issue is readable, just paid for back issue Oct 2017 and this is readable.
I have cancelled my subscription within the trial period as a result.. shame as the paper magazine itself is good.
I have cancelled my subscription within the trial period as a result.. shame as the paper magazine itself is good.
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App not working
Have been having issues with this app for at least 6 months, I have not been able to read a full issue without it crashing or loosing the picture. Re installing the app does not help, I will not be renewing my subscription when it comes up for renewal as it's not worth the frustration!
Love the magazine, hate the app
I am so disappointed with this app. I haven't been able to read a full magazine yet. The mag continually closes down while I am reading, fails to load properly and shows me partial pages only. I feel ripped off and really disappointed because I love the magazine. Please fix the app!!
App keeps crashing
App crashes often
App is unstable
Please update the App as it frequently freezes or won't let you access the magazine.
Buggy and unusable
App keeps crashing or hanging on my iPad mini 2. Totally unusable and a waste of my subscription.
App bug
I have a current subscription but app just closes down rather than updating magazine.
