Too busy and occasionally unreliable
Display could do with a refresh as I find it a little busy. Recipes when using thermometer tend to get very cook - esp poultry. Loses connectivity quite often and needs the oven to be rebooted (using for Neff ovens and dishwasher)
Fails every time
Every time I try to connect, it fails. I do not recommend this dishwasher to anyone; stay away from it because the app is useless.
Not connecting
App consistently says dryer connecting but will not find it. Does tell me when the dryer’s finished so it is actually connected!
20th update but still not fixed !!
This is the 20th “Bugs and fixes” update for 2026 (plus one machine firmware update) and the persistent “Detergent Drawer Open” warning has still not been fixed, as was promised by the support team in 2025. It occurs every time the washing machine is turned on. Three physical parts were changed under warranty before they decided it was a software issue which they are now ignoring.
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Usually works.
The only reason to use this app is for the smart start function that turns on the dishwasher when you have cheaper rates over night.
This app is bizarrely sporadic about whether it will allow you to do that or not. 80% of the time the option is there by default and it works. 20% of the time it tries to “smart start” with the current time, or just ignores you asking for “smart start” and just starts at the current time. Very frustrating.
A reminder notification would also be useful, like “you’ve usually turned your dishwasher on by this time, don’t forget”. I got a very terse response when I suggested that feature.
This app is bizarrely sporadic about whether it will allow you to do that or not. 80% of the time the option is there by default and it works. 20% of the time it tries to “smart start” with the current time, or just ignores you asking for “smart start” and just starts at the current time. Very frustrating.
A reminder notification would also be useful, like “you’ve usually turned your dishwasher on by this time, don’t forget”. I got a very terse response when I suggested that feature.
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Such a great app
I sadly bought an AEG tumble dryer and they’re so lazy with developing the app compared to Bosch. Smart start integrated into my dishwasher is brilliant (even if the end by time is broken). I wish I had bought the Bosch heat pump dryer just because of the developers behind this app improving and adding new features that make it easier to use my appliances and taking less time to set them up for my cheaper rates
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So easy
So easy to use, and convenient.
Limited compatibility
Needs support for HomeKit or at least Siri Shortcuts
Hmmm
The concept is amazing but the machine failed after a week. A hard reset as per Bosch instructions meant all mapping data was lost.
One week later all mapping data has mysteriously disappeared. And I can’t get the robot to do anything.
When it’s working it’s brilliant but I’d question if the robot is saving me any time.
The app is pretty good- reasonably intuitive but app and robot have got to work better than this to justify the £800 price tag.
One week later all mapping data has mysteriously disappeared. And I can’t get the robot to do anything.
When it’s working it’s brilliant but I’d question if the robot is saving me any time.
The app is pretty good- reasonably intuitive but app and robot have got to work better than this to justify the £800 price tag.
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19th update but still not fixed !!
This is the 19th “Bugs and fixes” update for 2026 (plus one machine firmware update) and the persistent “Detergent Drawer Open” warning has still not been fixed, as was promised by the support team in 2025. It occurs every time the washing machine is turned on. Three physical parts were changed under warranty before they decided it was a software issue which they are now ignoring.
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Response from developer
Hi, thank you for taking the time to leave a review. I am sorry to hear of the issues you're experiencing, we will push the update to fix the issue as soon as possible. Thanks, Your Home Connect Team.
Very accessible app!
I'm someone who is totally blind, and uses VoiceOver on my iPhone to access the screen and content. This app works fantastically with this screen reader. I will not be afraid of purchasing other products which utilise this app such as washing machines, in fact this brand will be my go to in the future because of the excellent app.
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Not good at all
Not worth the money at all do joy buy this product , believe me this is not worth even 200 pounds, I bought a Beko before which was much better than Bosch dishwashers .
No dark mode?
Why there is no dark mode yet? App icon and app both dark mode is not available and it’s very inconvenient.
Cannot connect
Changed WiFi now unable to pair. Have tried removing, reinstalling, repairing but nothing works. Useless app
Useless - no access
Terrible, no way to log into, all the recent reviews are low scoring, surprise. Can’t logon with email, won’t send me the access code, eventually tried with mobile number - which sent code but then once logged into it, insists on entering email address FFS, then claiming I have an account with that email, so can’t get any further. Useless app
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It’s got worse?
Why have you removed the scan detergent function?
Une aide précieuse
Home Connect est une aide précieuse pour l’ensemble de mes appareils électroménagers Neff : four, four à micro-ondes et lave-vaisselle.
Il permet notamment d’utiliser la fonction Smart Start (heures creuses). Dans mon cas, cela correspond à deux plages horaires quotidiennes :
de 1 h 20 à 7 h 20 et de 12 h 50 à 14 h 50, permettant de réelles économies au prix de l’énergie de nos jours. Mais pas seulement, il gère un certain nombre de taches de ces appareils et très nombreuses autres choses en passant du nettoyage au programme etc. Etc.
Il permet notamment d’utiliser la fonction Smart Start (heures creuses). Dans mon cas, cela correspond à deux plages horaires quotidiennes :
de 1 h 20 à 7 h 20 et de 12 h 50 à 14 h 50, permettant de réelles économies au prix de l’énergie de nos jours. Mais pas seulement, il gère un certain nombre de taches de ces appareils et très nombreuses autres choses en passant du nettoyage au programme etc. Etc.
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Terrible app
This app is useless the devices always drop off it’s not a clear and simple app at all. You would think that at first which is why it has a few stars but nope it’s not worth downloading
Bosch Serie 8
Connection to wifi dropping out
Smart start
Anything but!!