Home Connect App User Reviews

Customer Experience

Positive experience35.2% of reviews
Neutral12.5% of reviews
Negative experience52.3% of reviews

~ Based on 264 written reviews from the US App Store.

Is Home Connect App Safe?

Home Connect App appears safe based on user ratings. AppsHunter Safety Score for Home Connect App is 89/100.

This assessment is based on 36,782 user ratings, with an App Store average of 4.4/5.

Is Home Connect App Legit?

Home Connect App appears to be a legitimate app. AppsHunter Legitimacy Score for Home Connect App is 100/100.

Based on 100 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Is Bosch accessible enough to buy??

"i need a new washing machine. I'm blind and can't use the controls on the front of most machines, they're touch screen and don't talk. So I'm reliant on apps which do talk!!
You've not supplied any accessibility info to Apple App Store about whether it's good with the Voiceover screenreader. Please can you give me confidence that I should spend 700 quid on a Bosch washing machine because I'm unlikely to if you can't commit to accessibility on your app page. I see back in March that someone praised the accessibility but I'd really like you guys to officially explain your access and give me confidence that the next app update will remain accessible and mean I don't have to take my clothes down to the river with soap and a washstone instead. Please? Commit? Tell Apple? xx
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Poor to connect.

When appliance is registered but fails to connect it tells you that you can register them again on the network (if you made changes) but not how you do it. Considering the app name that’s embarrassing

Hmmm

Often disconnects from wifi - difficult to get to reconnect - much more trouble than other IoT things

Fails to reconnect after a power cut

We get power cuts every now and then as we live out in the country. I have probably around 100+ items including phones, tablets, computers, heating, pool connectivity, smart plugs, bulbs, Apple TVs , televisions, Alexa devices, washing machine, CCTV cameras, you get the idea all connected to my WiFi. The Bosch dishwasher is the ONLY appliance that needs to be hard reset with an unplugging to reconnect to my WiFi once it loses connection. Why? Bug fixed didn’t include this obviously. Try harder as this is rubbish. It’s 2026 not 1996.
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App not intuitive to use

It’s almost too clever for its own good and forces you towards using the preset programs which are not necessarily what you want to use. But the most irritating thing is that to control the washing machine via the app, you need to physically select “allow remote start” on the machine after every time the machine is powered off and back on again, even though the app is WiFi connected to the machine.
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It almost never remembers that I have set it to smart start

I have to set the timer every time I use it. Also when setting to start at a different time it then jumps in and changes to the smart start time. It’s been like this for months

16th Update but still No Fix !

This is the 16th "Bugs and fixes" update for 2026 (plus one machine firmware update) and the "Detergent Drawer Open" warning has still not been fixed, as promised by the support team in 2025. It occurs every time the machine is turned on. Lazy development team.

Inconvenient

This seemed a decent app. However it logs me out every single time I use it. I stopped wasting my time using it.

Ruined by single key ID

This was a good and useful app until it was linked to single key ID. It now doesn’t work at all now for me so will shortly be deleted. Why on earth have they tinkered with something that was a 4 or 5 star app that was working perfectly well?

Ridiculously complicated

The app is just so busy, fussy and makes simple programming feel impossible

Very poor

Looses all your information when it updates. I’ve logged in again , all my appliances are missing!!! Extremely frustrating and useless app when it does this.

It should remember all appliances logged to your account

Favourites

It’s took a while to assign favourites but it still needs 2 button presses, often I press start and then it wants another start, and I miss it and dishwasher doesn’t turn on, one is enough. 🙏

Terrible app

Great appliances, but the home connect app is hideous! Adding appliances to this app is unbelievably difficult. Try finding QR codes for your appliances and you’ll be pulling your hair out. Try to add them by serial number and you’ll want to kill yourself!! Do better!!!

Worst on iOS

The app is just terrible on iOS. Every time you open the app, it takes a while to connect to the dishwasher. If the app is open and connected to the dishwasher and you move to a different app even for a second, Home connect will disconnect and again take a while to connect. I fail to understand how such a big brand has so pathetic app. Just terrible. Shameful for Bosh.
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Response from developer

Hi Rajiv Vats, We regret the inconvenience. Our Home Connect Team supports you in finding solutions. Please send an email to info.uk@home-connect.com with the following information: App version, device, E-Nr. and FD number of the appliance, name of the router and any error messages. Kind regards, your Home Connect Team

Great App

The only appliance I have connected is a dishwasher as it is the only one I have that has Home Connect installed. I use it all the time. Very convenient, especially the program assistant. Now I want more Bosch appliances with Home Connect.

Best app

Controlling appliances is a piece of cake

Useless

Machine will not connect. Even the instructions are not logical. Eg. Close the door then press the remote start button. But the button is inside the machine!Needs a proper set of instructions. Luckily, there is almost zero advantage of having the dishwasher connected to an app so I’ve given up.

The user manual is no longer found.

When I select User Manuals it used to offer PDF or HTML formats. Now it states “No user manuals found.” Our oven was bought 1 year ago, model B64CT73G0B/G7.
Would you fix the app, please?

Signed me out

I'm fed up of apps that just sign you out randomly. I just want to be able to check up what's wrong with my dishwasher, it's not convenient to faff around with a login again every time.

15th update & finally fixed

This is the 15th “Bugs and fixes” update for 2026 and the “Detergent drawer open” warning has finally been fixed, as promised by the support team in 2025. It’s just a shame support is so slow.