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Top reviews

Email Sign Up Broken

When trying to sign up using an email address it flags a valid email address as not valid. Can’t use the app due to this bug

Apparently it only allows Thai email addresses - that is a poor design and renders the app unusable for a huge number of people. Any valid email address should be accepted

Response from developer

Hi mnbobcat, we appreciate your feedback. To assist you directly, please email us at hello@rlax.com with a brief description of the issue, and our team will help you set up an account as quickly as possible. - Ploy, Customer Support

Hooked!

Absolutely amazing service. Punctual, professional, gave an amazing massage. The booking process was very easy and worth every penny. Thank you so much!

Response from developer

Hi there, thank you so much for your amazing feedback! We're happy to hear you loved the massage and found RLAX easy to use. We hope to see you again soon :) - Ploy, Customer Support

Excellent massages

Excellent service and massage

Ms

พนักงานที่นี่นวดดี เก่ง สุภาพ ทุกคนค่ะ ชอบมากๆค่ะ

Always dependable

Great service, well trained therapists

Response from developer

Hi nymaninfla, we appreciate your kind words about our dependable service and skilled therapists! Have a nice day! - Ploy, Customer Support

Massage

Good quality, very realible service

Great, Massage

Massage therapist did a really good job. I was very relaxed afterwards.

Exceptional service

Every time I’ve ordered a service from RLAX I’ve been impressed! Very consistent, very professional, the best to do it!

Convenient and top quality therapists

So convenient to book a massage during my toddlers nap time. Can usually book in the morning for later in the day. Highly professional therapists, who are consistent with the massage and treatments. My favourite is a 2 hour massage and facial combo.

Great experience

Professional and dependable- great experience

Response from developer

Hi, Cross! We appreciate your kind words about your experience and our team's professionalism and reliability! Hope to treat you again soon. - Ploy, Customer Support

Hooked!

Absolutely amazing service. Punctual, professional, gave an amazing massage. The booking process was very easy and worth every penny. Thank you so much!

Response from developer

Hi there, thank you so much for your amazing feedback! We're happy to hear you loved the massage and found RLAX easy to use. We hope to see you again soon :) - Ploy, Customer Support

Wonderful service!

Great massage and professional theraposts

Hooked!

Absolutely amazing service. Punctual, professional, gave an amazing massage. The booking process was very easy and worth every penny. Thank you so much!

Response from developer

Hi there, thank you so much for your amazing feedback! We're happy to hear you loved the massage and found RLAX easy to use. We hope to see you again soon :) - Ploy, Customer Support

In home massage

Just perfect,punctual. Great no going out with transport costs and facing traffic. Was great oil massage. Will be using as first choice in future

Fantastic

The service from the admin/customer team is excellent - they answer promptly and are super helpful. The massages are fantastic and we love how easy it is to organise. The staff are professional and the services offered are better than any we have found in Bangkok, thank you RLAX team!

Best app ever created

This is the Uber of massage apps. It's incredible

Can't create account

Says validation failed every time in try to create an account on the app or their website. I've tried every way possible.

Response from developer

Hi, AnotherSongstress. We’re sorry to hear about the trouble you're facing while creating an account. Could you please provide us with more details via email at hello@rlax.me? This will help us resolve the issue more efficiently. We're here to help and apologize for any inconvenience this may have caused. Thank you for your patience. - Ploy, Customer Support

Amazing, convenient, and truly relaxing

Amazing, convenient, and truly relaxing.

Response from developer

Hi, raytagle! We're grateful you had a good experience! Have a nice day! - Ploy, Customer Support.

Easy and reliable

Easy to use and reliable services

Apps are rarely this good

It’s too easy, I probably don’t need this many massages but when the app makes the process so smooth it’s hard to resist. Great therapists, all around great service.

Response from developer

Hi Jmr2031. Thank you so much for your wonderful feedback! We're glad you're enjoying our services as we are continuously improving the RLAX app . If you have any suggestions or need assistance, please feel free to reach out. We look forward to providing you with exceptional home massage experiences again soon! :) - Ploy, Customer Support