Homeguardsafe User Reviews

Homeguardsafe
Homeguardsafe
Intelligent Security&Surveillance Limited

Top reviews

Not the best

Takes forever to load. Great quality when it works. Switched phones after Alder went to ADT now can’t view remotely and ADT hasn’t been able to help.

Not funcțional

Not funcțional

This app barely works.

When I try to scan the QR code, it crashes consistently. The landscape/portrait is a disaster. Can’t even switch between them.

Cameras

I use to can pull it up on my phone it won’t let me see anything anymore,now it’s say cameras are offline 😡😡😡
How you pay for service if you can’t
Monitor your cameras off your phone 🙅🏽‍♀️🤦🏽‍♀️

Omg

Omg , stupid app

Not user friendly

Very difficult to use, can’t fix issues (ie: no longer getting important notifications!), can’t get help I need.

Disaster

Katastrofa. Jednou z 5 případů se vám živé kamerové přenosy načtou, jinak se stále hlásí offline. O oznámeních ani nemluvím, ty nefungují skoro vůbec. Vážně hodně bych ocenila nějakou aktualizaci.

The application crashes

I have problems all the time with the application. it's annoying

Update

Its catastrophic movie on iOS devices!!!!

Basic functions don’t work

Can’t disarm or arm cameras

Not working camera?

Help

Changed

What happened to landscape mode?

Not good

The app is semi functional, live feed is disconnecting every 12/20 seconds, option for recording is very limited even if you put sd card in camera and main device, I regret my purchase in this case!

Bad

I’m not happy with this. I’ve been trying to cancel my service for a long time because they have not responded back to me about fixing anything.

Terrible

I hate them there’s so much wrong with this. Can’t play back videos slow response audio messed up don’t get them

Does not work on iPad Pro

Unfortunately app does not work on ipad pro. Instantly crashes when open.

Connections

Terrible services

App

Once deleted you cannot connect to the server

Connect close

All worked on my old iPhone 11 Pro Max got a iPhone 13 Pro Max and every time I try to connect my dvr to my phone through the app I just get a message come up on the app saying connect close and then my dev crashes and keeps rebooting until I press the trash button on the app and dvr works fine again. Unsure why this is happening but now forced to buy a new cctv system as I can’t seem to fix this problem. No real help on Google search either.
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Not customer friendly

This app is not easy to use.