hOn User Reviews

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hOn
Candy Hoover Group Srl

Top reviews

Timings on the programmes are not correct

As others have said, trying to schedule washes is impossible when the times of the programmes are not correct. For example, anti-odour sportswear is much longer than 40mins. And although I have not used it, I’m assuming that the allergy care pro is longer than 3 minutes. It’s been like this for a while, but the time displayed before I actually started the wash used to be accurate so I could at least time the wash to start at a certain time, but now most of the washes I use via the app are not accurate timings at all.
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Not Great

Sometimes it works great but often not. Being able to set different cycles from your phone is great when it works, I find only certain cycles tend to work. It can be very temperamental. If the clunkiness and glitches can be worked out it would be a 5star app.

Washing machine app

Brilliant

Barcode scanning does not work

Bought a Haier Fridge Freezer that came with the app. Easy enough to set up, but only tells you the temperature the fridge / freezer is set to, not the actual temperature it is at.
Very few functions and the one that seemed useful, adding items to the fridge / freezer via barcode scanning simply doesn’t work. Tried a multitude of items, it hasn’t found a single one
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Crashes for Air con details

As others have said, this app looks promising but the app crashes EVERY time I try to edit the Air conditioner details so I can’t use the app for this.

Very frustrating.

Details: iOS 26.5.2 on iPhone 16 pro.

The GOAT of washing

How have I lived without this app. Great machine and easy convenient app. Just get it. You won’t be disappointed!

Good but too slow.

The app has many functions. Useful but when navigating the difrent cycles on a washing machine it’s very laggy.

Hoover washing machine

Works great

Not Great

New air con units fitted and installed this app to control it.
Found the device & added in the app fine , but same as another review. when you control it via the app, if you click on any setting to change it etc it just closes the app !

Amazing work and Great improvements

I bought a Haier Wi-Fi washer-dryer a week ago, and it’s been a game changer. Being able to start a wash remotely, get notified when it’s finished, and fit laundry around the kids and my schedule has made life so much easier. Already looking forward to adding a smart dishwasher next!

Good app

Have been using for a while and it’s good. Generally lots of little bugs but main functionality works. Delay start is completely buggy with the time estimates for start and end. Seems to be time zone related or something. Once scheduled the correct estimates are shown. And the keep fresh feature is great but I can never find it properly. You click on the push notification that says would you like to keep fresh and half the time it works and shows you where to start it, others it just takes you to the main page. Still love the app I just wish all these small features and bugs would be sorted. Do the devs actually use the app? You would find these out in like 5 seconds.
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Air purifier 500- Can’t get allergic profile to work

allergic profile says unavailable. Is the only reason I bought the purifier!
App set up easily despite what lots of reviews said and is good except that.

Mmmmm.

Bought fridge freezer yesterday. Installed app. Connected WiFi. Set temps etc fine. The add food barcode is failing. It does nothing. Lags out. Can’t add manually as the categories are all mixed up. It’s never heard of Pepsi. Can send screen shots if required

Awful app

Just had two air con units fitted and installed this app to control them. Great- found them and added them
No problem, but when you control them via the app anytime you click on any setting to change it etc it just closes the app.

Please THINK!

We've just bought an integrated fridge. To register the guarantee, we are asked to scan a non-existent QR code and/or manually enter the serial number - which is so thoughtfully located behind a bottom drawer which is diabolically difficult to remove and refit with the fridge in situ, in small print. Why not put the label conveniently at eye height inside the door - or is that too simple?
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Great App

Great App.

Buggy

Right now it’s telling me my washer is doing a swimsuits cycle yet on the machine it’s doing a Smart AI cycle

It seems to have a random bug where sometimes it will start the last cycle you used rather than the one currently selected

Absolutely abysmal

The app tries to be smart, but without first providing the basics. Smartness needs to be an optional extra, not the default. It is also flaky — tells me the programme has ended when in fact it just lost connection. Doesn’t show status properly like after a cycle the door is locked for a period it needs to show that and a countdown to door opening time. Has everything I don’t need and nothing I do need, which in turn renders the actual washer/dryer useless.
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App does not work

Not been Abel to use washing machine and no help from support group

Easy to Use

Use this all the time. Very easy to use. Only negative is, I wish you didn’t have to physically tap the mobile setting …