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Honolulu 311

Honolulu 311

by City and County of Honolulu

35 ratings
79 reviews
With Ads
🔧 Utilities
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Archived App (Last seen on 27 Feb 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • October 27, 2011
  • September 27, 2021

Developer

City and County of Honolulu
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About

Report city issues like potholes, broken streetlights, and illegal dumping directly to the City & County of Honolulu. Submit photos with your reports for faster resolution. This app streamlines communication for civic engagement.

✓Report potholes
✓Report broken streetlights
✓Report illegal dumping
✓Submit photos with reports
✓Track city service requests
Show original description

What's New in Honolulu 311

3.3.0

September 27, 2021

Updated UI, bug fixes and performance improvements.

User reviews

Most RecentHighest RatedLowest Rated

New app is HNL 311

Pay attention people. They said that they were changing it to HNL 311
TrueReview12TrueReview12

Doesn’t work

HPD officers told me to use this app to report crime in my neighborhood. Now I know why, it doesn’t work and neither do they…
Local Ewa ResidentLocal Ewa Resident

Not Working

I have used the app in the past but it no longer is working as others have noted at least as far back as December 1 of 2025! No excuse for this!
dglhidglhi

Doesn’t work

The app does not allow you to select categories or enter any requests.
JDoe6010JDoe6010

Rock Solid - Not

App no longer works. Loading the app only shows a screen that says “Powered by Rock Solid Onelink”. Except the app doesn’t do anything beyond that screen. Unfortunate, but it’s a government run system. So what do we expect?
TescotTescot
See 74 more reviews

Developer apps

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DaBus2 - The Oahu Bus App

by City and County of Honolulu

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FAQ

What is Honolulu 311?

Honolulu 311 is the official mobile application for the City & County of Honolulu, Hawaii. It provides a platform for residents and visitors to report various city maintenance issues directly to the relevant departments.

What types of issues can I report with Honolulu 311?

You can report a wide range of issues including potholes, broken streetlights, cracked sidewalks, illegal dumping, and vandalized or broken signs. The app is designed to be a simple and intuitive way to communicate these problems.

Is Honolulu 311 free to use?

Yes, Honolulu 311 is a free application. While the app itself is free, it does have in-app purchases, and it is supported by advertisements.

Can I submit photos with my reports?

Absolutely. The app makes it easy to attach photos to your reports. A picture can provide crucial context and help city officials understand and address the issue more effectively.

Who is this app for?

This app is intended for anyone living in or visiting the City & County of Honolulu who wishes to report non-emergency maintenance issues or service requests to the city government.