Horicon Bank User Reviews

What users say

Top reviews

🤦🏽

FIX THE APP. I don’t wish to be logged out every other time I use the app. It’s sad yall a big company and can’t even get an app to work right…sad

Great bank

Would recommend the bank. Fantastic service great people to work with. Thanks for being so helpful.

Banking

Best banking experience I’ve ever had. I would recommend Horicon to any small business or big business.

Pending

I miss my pending deposits… I used to be able to see my paycheck pending the day before, it was nice to know that information

Horicon Bank

Trustworthy, nice upgrade to online banking

Can’t see pending charges

The new app is great. It is a lot more user friendly. However, you can no longer see pending transactions. I know many who use those pending transactions to help budget

Why did they update the app

I don’t know why they would completely change the app even though it was just fine before, it no longer has face id and it won’t let me sign in and makes me change the password anytime I want to use it and it’s a pain every single time, I cannot wait to switch banks

I love my bank!

The West Bend Horicon Bank is amazing! Everybody there is extremely helpful and courteous! Customer service is top notch! Any time I need anything or have a question, they are there to help!

Thank you,
Kathi

Love it!

Easy to use and great functionality. I love that I can connect my external accounts.

Great functionality

Love the ability to bring in multiple accounts!

The best by far

I’ve been using Horicon bank for 10 years! Great customer service and great support with any questions. Highly recommend

Poor app

Can’t use Face ID as every other time it locks you out and constantly wants you update the ID. System does not log you out, even though you get a response back that you were logged out. So, next time you go in it blocks you saying you haven’t logged out. Very frustrating!

Frustrating. Not useful if it doesn’t let you log in

Forces me to change my password every other time I use the app. Then it locks me out of my own account when I try logging back j with my new password. Then it makes me jump through hoops to reset the password that it just forced me to change a minute before?!
Not worth the hassle.

Junk

Doesnt update you balance over the weekend, doesnt let you log in 50% of the time. Finger print id will bug out and lock you of your account.

Crashes and lags

Hoping someone can get rid of the bugs in this.

New update

The newest update made the graphic look bad, I cannot see the whole numbers for the amounts of my transactions.

App won't let you log in

80% Of the time the app won't let you login. It's just frozen on the main screen. With no options to select or the ability to login.

Markesan State Bank Was Better

Switched to Horicon Bank after they bought out MSB and I have to say this app is terrible. It works only a fraction of the time and when it does work it’s extremely slow. MSB has an app that at least worked.

Works Maybe 1% of the time

Terrible app. Very rarely works. Times out constantly. Doesn’t log in part of the time. Virtually useless.

Mobile deposits

The app stops responding half way thru the mobile deposit process