Hormuud Agent

Hormuud Agent

by Hormuud Telecom Somalia inc

1 ratings
Free

Rating summary

Details

  • Released
  • Updated
  • November 17, 2024
  • August 12, 2025
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About

This app streamlines ADSL+ support for agents and customers. It allows for efficient ticket creation, management, and resolution of technical issues. Features include customer lookup and real-time notifications for proactive support.

Create support tickets
Manage and organize tickets
Resolve customer issues
Customer ADSL number lookup
Real-time ticket notifications
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What's New in Hormuud Agent

1.0.2

August 12, 2025

Changed the barcode scan trigger from a fixed button to a floating action button for easier access

Developer apps

FAQ

What is Hormuud Agent used for?

Hormuud Agent is a business application designed to manage ADSL+ support tickets and customer inquiries. It helps agents efficiently create, track, and resolve technical issues for customers.

Is Hormuud Agent free to use?

Yes, Hormuud Agent is available for free. The app is priced at 'Free' and does not have any associated costs for download or use.

What platforms is Hormuud Agent available on?

The provided data indicates the app is available for mobile devices. Its specific platform compatibility (iOS, Android) is not detailed, but it is designed for mobile use.

How often is Hormuud Agent updated?

Hormuud Agent was last updated on 2025-08-12 with version 1.0.2. This suggests a recent update, and the developer may provide regular updates based on user feedback and system needs.

What is the age rating for Hormuud Agent?

Hormuud Agent has an age rating of 4+. This indicates it is suitable for users of all ages and does not contain content inappropriate for children.

How does Hormuud Agent help with customer issues?

Hormuud Agent allows agents to create tickets for customer issues, view and manage all tickets in one place, and resolve them efficiently. It also includes a customer lookup feature for specific ADSL numbers.

Does Hormuud Agent provide real-time updates?

Yes, Hormuud Agent features real-time notifications. This ensures users stay informed about the status of tickets, enabling proactive support and timely communication.

What is the user feedback like for Hormuud Agent?

Hormuud Agent has received a rating of 5.0 stars from 1 rating. This indicates a highly positive initial user reception based on the available data.