Wonderful stay
I really have enjoyed my stay last two months it has been great anytime we had an issue with people who wanna yell at 1Am but they took care of it sure enough. So if y’all wanna stay here it’s the place too be !!! Thank y’all for the wonderful stay
Worst place I’ve ever stayed.
Was so excited to rent this place only to be harassed all night with unnecessary complaints. First is was music which we turned off then it was sounds of furniture moving. Well we have to move the chairs to sit at the dining room table. Then we were told we couldn’t watch tv after 9pm. I understand about no noise after 9 but I felt like I had to tiptoe around the place because the last complaint was loud walking with a threat to be thrown out by police. I paid $2100 for 2 nights and would have felt more welcome at motel 6. I didn’t even stay my second day. I checked out as soon as I woke up. Especially because I couldn’t turn the tv on until 8 am. They can keep the money. I am soooo upset. What I really want to say can’t be said. The furniture was dirty and chairs peeling horribly. My husband has bedbug bites after lying on the couch. The dresser is damaged significantly. I’m just outdone.
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Loved it!!!
Very good location! Enjoyed this place. Very convenient and short Lift/Uber ride to where ever you want to go. The unit could have been a little cleaner when we arrived. When we arrived had a smoke smell. The a/c and fan lighting controls were complicated to set. Fan light came on in middle of night (3am) each night of our stay, wasn’t sure how to fix that. Plenty of room for our family of 4. Very safe environment! Walking distance to great restaurants, Ice cream shop (a must to treat yourself) and more. Definitely would stay here again!
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AWFUL CUSTOMER SERVICE
Booked a whole house for a few nights to celebrate a graduation. I don’t live in Louisiana but I am originally from there so I still have a LA state ID and phone number. Booked through AirBnb and was confirmed. One hour before I was supposed to check in the company says that due to a new policy implemented the same day I would need to pay a security deposit to them which was not listed on their Airbnb listing and is also against Airbnb’s policy. Turns out the deposit they wanted was $500 which is outrageous especially one hour before I was supposed to check in. I asked the customer service rep if there was anyway to avoid it and was told if I didn’t want to pay it I could just cancel the reservation all together. Extremely rude to tell someone cancel when traveling for a deposit that was not disclosed anywhere in writing ONE HOUR BEFORE CHECK IN. I reluctantly paid the $500 deposit which I was told would be refunded 48hrs after check-in. The actual property was decent but not perfect and had some imperfections which I documented on video just to be safe. When we finally checked out....THEY DID NOT RETURN MY $500 DEPOSIT! I called the customer service and was told they would need to speak to a manager and that it should be ok and to just wait. Subsequent calls I have made have been unanswered. I had to call both the BBB and AirBnb to try to get my money back. NEVER BOOK WITH THIS COMPANY!!!!
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OV E216 Myrtle Beach
Friends and I booked a week or so out for a long weekend in Myrtle beach. The photos made the place look perfect for our group of five. Once we arrived we quickly noticed how small the unit was and although is had enough room to sleep, the mattresses were very uncomfortable. In addition, there was only one extra pillow and a sheet for our friend sleeping on the pull out sofa. The floors were very dirty and the master bathroom was so small you could barely turn around. I have many more things to say but I would just really evaluate what you consider adequate accommodations (for the price) when booking this unit.
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E216 Ocean Forest Villas, Myrtle Bch SC
2 bd 2 ba condo, 2nd flr unit. Check-In was smooth as I received the instructions 24 hrs prior. The unit is newly remodeled, beautifully. It has a nice balcony w ocean views and it is the closest unit to the BBQ grilling area. That was very convenient as we grilled every day. The kitchen was beautiful, stainless appliances, fully adorned w plates, glasses, silverware, stemless wine glasses, pots, pans, baking dishes, etc. Living room and master bedroom had nice tv’s, equipped w Roku so you could log into any of your own streaming services.
I vacationed here during covid so I have no comments about the pool or jacuzzi/spa as those were closed, neither of which is under the control of the condo’s owner or Hosteeva.
Recommendations to owner:
1. Put a TV in the 2nd bedroom.
2. Shower Water pressure in both bathrooms could use some work if it’s something you could improve. The ladies had issues w rinsing out their hair.
3. I forgot to return to the fridge one of the parking permits. I’ll mail it to you. Please don’t hit me w a $20 replacement fee. :)
It was a lovely stay. I’ll be booking for this location and this unit again. Thank you very much!
I vacationed here during covid so I have no comments about the pool or jacuzzi/spa as those were closed, neither of which is under the control of the condo’s owner or Hosteeva.
Recommendations to owner:
1. Put a TV in the 2nd bedroom.
2. Shower Water pressure in both bathrooms could use some work if it’s something you could improve. The ladies had issues w rinsing out their hair.
3. I forgot to return to the fridge one of the parking permits. I’ll mail it to you. Please don’t hit me w a $20 replacement fee. :)
It was a lovely stay. I’ll be booking for this location and this unit again. Thank you very much!
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Awesome!!!!!!
Everything was just as described. There was a little confusion at check in being that there were two buildings side by side for the entire unit . Everything was clean and neat and there were no issues . The representatives were very helpful and they kept the room spotless! There was a beach right across the street and water activities for us to do . We were only about 30-45 minutes away from South beach Miami. It was awesome ! The view was great . We will definitely be booking again!!!!
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Coronavirus pandemic and no refund for nurses
Our group of NURSES goes on an annual get together. But our stay falls into the 30 day home/self quarantine and no social gatherings April 3-6. The whole nation is pretty much shut down. Plus we are being called to work due to our other peers contracting the virus.
But We are not able to get a refund or waiver on cancellation fees!!! Only rebooking is an option????!!!!. Even in a worldwide epidemic money is all that matters and humanity has failed.
Very, very, very dissatisfied and disappointed in this global company.
But We are not able to get a refund or waiver on cancellation fees!!! Only rebooking is an option????!!!!. Even in a worldwide epidemic money is all that matters and humanity has failed.
Very, very, very dissatisfied and disappointed in this global company.
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Not your Standard Hotel
Had to go out of town unexpectedly so I needed a hotel pretty quickly. Did a search through Expedia for area hotels and the Atlantic Station Exchange popped up with an incredible rate. To make a very long story and a difficult process short, beware of the hidden fees, be prepared for a room that may not be all the way cleaned and no type of hotel accommodations whatsoever. This should be labeled as a AirBnB and not a hotel. I gave 2 stars because it was a nice apartment and somewhat quiet. I will from now on stick with the original hotels and not try “something new with a low rate”. If AirBnBs is your thing, this is your place. But beware of the hidden fees.
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Orange Beach- Summerhouse
Upset! Got to location without any knowledge of how to check in until I finally got a hold of someone via chat for Hosteeva. Process took way too long, as we were tired and ready to check in! Once in, unit was sub par, little hot water in bathrooms, cabinet under kitchen sink was literally hanging on one screw hinge and there were missing lightbulbs. Contacted Hosteeva to let them know about lightbulbs. Also asked for late check out due to stress and issues with no help. We will not be using them again. Was NOT relaxing and it’s the first time I’ve been to the beach when I actually couldn’t wait to get home. Only positive was the view was amazing and the master bedroom bed was comfortable. Security guy felt sorry for us upon check in and was very very nice but not affiliated with Hosteeva. Never again!
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Remodeled - poorly
The rooms were ok. The beds were very comfortable, but both were queens. Not a king as advertised. The towels and hot water were great. Having kitchen things and a fridge with water and ice was great. Have a TV and place to sit with friends great. But, the TV is antenna only, no cable. The seating has mismatched cushions. No biggie but a sign of they just don’t care. The appliances were scratch and dent sale items. The island is not an island. No overhang or place to put your legs in front of the bar stools. And the granite on it was meant for a counter with a wall along the one edge. Just looks like they used what they had or could find. The wood work and trim and a door didn’t fit so just cut off and installed. In the bathroom the counter space in inches can be counted on one hand. The tiniest vanity I’ve ever seen. In front one step is mismatched height so we watched several people trip like us the first time and try to regain balance. The worst though is hearing the upstairs guests return hours after you’re asleep and fuss at each other about losing their ID on bourbon st. Or whatever. The walls are so thin. Felt like we were taking a shower with them it was so close and loud. And the floor is not level. Several hills and valleys. I would not recommend for the price. Or maybe that’s typical construction in NOLA.
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Great place
Nice place to stay, would have given a 5 star rating but I think they should have someone closer to deal with problems that come up. The internet went out and we were without internet to watch tv for almost two days. I’m glad it wasn’t a bigger problem such as plumbing or anything like that because I don’t know if someone would be available to fix the problem. Other than that great place to stay, very clean and close to things to do and downtown.
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Not bad for my first time
My family of 6 stayed at Miami for the New Years holiday. The place was very reasonable, spacious, clean and comfortable! However they missed a few things that we didn’t get sorted but nothing major (dryer was not drying and no bathing towels) but they have a convenient store on one of the lower levels. So we were able to get what we needed!
Will try them again for sure!
Will try them again for sure!
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NYE 2019 Stay in Nola
The stay was decent and place was pretty. I originally was very excited to book. However, the owner cancelled my reservation citing that listed the price wrong. There’s was no phone call, only an email to which almost looked over. I was told the refund would take seven days to come through and that they could not assist further. With no place to stay and forty eight hours before my vacation, I reluctantly rebooked for a MUCH higher price. They did comp some money but it was nothing in comparison to the stress of having to rebook. If these things occur in the future I would suggest directly contacting the guest via phone.
There are some needed repairs (the tile on the floor is coming up)almost fell down the steps. There were also roaches in the shive making cooking my meal impossible. The downstairs was not heated and was very cold. We were provided two small heaters to assist with this. The neighbors were extremely rowdy and rude during quiet hours. We were told that no parties or loud behavior would occur after 9:00 pm. I awoke at 4:00 A.M. to constant screaming and loud music making it impossible for me to go back to sleep. However, the place is close by everything which was great!
There are some needed repairs (the tile on the floor is coming up)almost fell down the steps. There were also roaches in the shive making cooking my meal impossible. The downstairs was not heated and was very cold. We were provided two small heaters to assist with this. The neighbors were extremely rowdy and rude during quiet hours. We were told that no parties or loud behavior would occur after 9:00 pm. I awoke at 4:00 A.M. to constant screaming and loud music making it impossible for me to go back to sleep. However, the place is close by everything which was great!
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Average Airbnb
This Airbnb met the bare minimum of what we needed. The basic amenities (sheets, towels, etc) were available but the floors and couches were super sticky. It was clear the general areas were not cleaned before we got there - which made walking around uncomfortable. Additionally, there were no general instructions for the Airbnb inside the apartment so it was unclear how to do basic things such as finding amenities, locking the door, etc.
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Great place to stay!!!
We really enjoyed our stay. The accommodations were so much better than I anticipated. The only reason I didn’t rate 5
Stars was because of the horrible condition of the street to access the building ( the city must do better)and the hot water didn’t get very hot but I would still book again. Have already sent pictures to my family that were not able to come so that we can plan a trip.
Everyone was very helpful and very easy to work with. Thanks for providing such great service!!!
Stars was because of the horrible condition of the street to access the building ( the city must do better)and the hot water didn’t get very hot but I would still book again. Have already sent pictures to my family that were not able to come so that we can plan a trip.
Everyone was very helpful and very easy to work with. Thanks for providing such great service!!!
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Greatest out of town experience EVER!
I was so impressed by how convenient everything was and how smoothly check in was. There is no front desk but instructions were sent to me 24hours prior to check-in as promised. It was like our home away from home!! The bed was better than my bed at home. I will ALWAYS chose them when traveling. ♥️ My only complaint was the garbage disposal was backed up and the ice maker did not work.
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Great location
Just wrapped up a wonderful weekend in NOLA and my husband and I are very impressed with the location of the unit. It was in decent walking distance to Harrah’s, Cafe DuMond, Canal and Bourbon Streets. The unit was very nice, however, the sofa should be replaced due to excessive wear and tear. It had all the necessary utensils and even had coffee, creamer and sugar. The unit was clean and served our needs this weekend. Will definitely consider this place for future stays.
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Evacuated on the last day or out stay
The apartment was clean and tenant friendly. I would suggest more bath towels and wash cloths and more pillows. Unfortunately, the demolition of the cranes at the Hardrock Cafe was scheduled for the last morning of our stay. We were asked to leave 1 hour prior to official checkout time. We were rushed out by management and had a hard time getting our car from the designated parking lot.
Tierra
Tierra
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Prince of Tides
We enjoyed our stay but for the price we were expecting things to be top rated. First, one of the dishwashers didn’t work and no notes about it, thus we loaded it and had to unload it. Second, the gas grill didn’t work even though it was on the reservation as available. Third, the washer and dryer were older for such a nice house. Next, two of the closets had broken doors. Last, the hot tub had sand in it when we arrived on our first night. For these reasons, I’m rating it as a 3. However, it was a beautiful home and perfect location to the beach. We loved visiting Fort Morgan and relaxing on the beach!
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