Hotel Hideaway User Reviews

Customer Experience

Positive experience54.7% of reviews
Neutral11.5% of reviews
Negative experience33.8% of reviews

~ Based on 1,730 written reviews from the US App Store.

What users say

Is Hotel Hideaway Safe?

Hotel Hideaway: Avatar & Chat appears safe based on user ratings. AppsHunter Safety Score for Hotel Hideaway is 90/100.

This assessment is based on 53,091 user ratings, with an App Store average of 4.5/5.

Safety Analysis

88.7% of ratings point to a safe experience
3.4% of ratings suggest some concerns
8.0% of ratings point to a risky experience

~ Based on 53,091 App Store ratings for Hotel Hideaway.

Is Hotel Hideaway Legit?

Hotel Hideaway: Avatar & Chat appears to be a legitimate app. AppsHunter Legitimacy Score for Hotel Hideaway is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

They need to work on their moderation!

Moving forward when I mute someone they should not be able to see what I say and I should not be able to see what they say.

This is to prevent spam reporters who report everyone every single thing and just wait for the opportunity to get someone muted or banned.

This would also be able to help people be able to speak freely to their friends instead of private messaging, to every single one in the friend in the room.


If they’re going to have very strict policies, regards to moderation and using AI system then there needs to be a few other things taken into place.

Again, this app is marketed for adults yet curse words are prohibited, which I understand if that’s not everyone’s cup of tea. That being said there should be an implication of where we can mute someone and they can’t see what we say. And you can’t see what they say is how it should be moving forward. this way, both parties are respected and can speak freely for their own beliefs.

This prevents unwanted bans and mutes. Also prevents people from losing their accounts from spam reporters.
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Kicking me constantlyyyy

This game constantly kicks me out every minute or so, you’d think for a game running this long it wouldn’t be an issue. I genuinely hate this game. just another money grab and all of you are suckers for spending money on such a game. They don’t care what you want, they care about your 💸💰

Fun

This game is actually fun, it’s a little buggy with certain buttons, but it’s worth it. Must try!!

Don’t support

Don’t support google account with ios

So cool

Ive had this game since i was 9, im now 17 and its still mint

User Interface Issue

It won’t allow me to click on anything after the new update! I’ve tried uninstalling and reinstalling but it doesn’t work. Please please please fix this as I’ve had this app for so long and would hate to have to delete it.

Frozen in place

When I go to lobby, my game doesn’t let me walk. I’m like frozen when I’m clicking on my screen it doesn’t do anything. I can’t even well spin or go to the suitcases and crates

Game bugs

Overall a great game and I really look forward to playing it, but recently I can’t do anything without the game just crashing or not loading. For example if I try to click on something my screen just stays still and doesn’t load what I wanted to press. I haven’t had this problem before it’s only just been recently where I can’t do anything.
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10+ year review

Hotel Hideaway has devolved significantly out of greed, it can no longer be opened on my device without waiting 10-20 minutes, even after you inevitably crash. Because they added so many items for the players who consistently spend in their game, they added things like pets and 10 variations of everything to the point the game is extraordinarily laggy for a decent device. This has only gotten worse, they released the game on steam which is less functional than the emulators were.
I have spent hundreds on the game over 10 years, total letdown.
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New update, problems

New update has problems, I can’t touch half the screen.

Update Request 💖🙏🏼

Bug patch requested interface is not working properly after season change.
10 year old player here

THIS GAME IS MALFUNCTIONING!

So I’ve played this game for a good long while and the only time this game has ever acted up/malfunctioned was because my device was old, I’m on an iPhone 17 now and the game has been perfect but all of the sudden this new picture has shown up as the app cover it’s been not letting me click buttons or move my camera I can’t even type messages unless I spam click it as soon as I load in then I try to click the message thing again and it didn’t work! So I closed the app and did the same thing but this time before I get to send the first message I CANT CLICK SEND!! Please fix this glitch it’s so irritating.
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There's a another problem.

It's full of bugs. Half of my screen in functional half of it isn't and it's pissing me off.

Love this game honestly. But as of recent my Tailor of fortune spins that go to the recycler has been disappointing and never popping up again. I'm not sure if anyone else has this problem but it's kinda frustrating to have a ten spin and then only get 4 of those back in the recycler.
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Not working

Won't let me click anything in the game whenever i load in ever since recent update. Please fix.

Game is glitching

I love this game I have been playing since 2018 but recently I’ve been trying to play the game on my two devices and the free offer glitches my whole game. Even if I manage to click “X” on the free offer, I still can’t play the game since it freezes. Please fix it.

Hotel Hideaway

This new update has had nothing but glitches Herman is speaking in a different language doesn’t stop moving. He can’t get arrest for a second half of my screen is working but all my other games with the other half of the screen that’s not working on this game is working and so much other things please fix this.
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bug issues !!

Whenever i open the app causally doing my own thing by doing tasks, socialize, etc. I’ve noticed that when you pressed curtain buttons it stops you in track/freezes & you literally can’t press anything at all except closing the app.. this is very new to me & i’m not quite sure if anyone is experiencing the same thing, mind you i recently updated this as well .
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g

perfect i love this game

New Update having many issues

After the newest update, I haven’t been able to touch half of the screen, I am only able to use the end of the right side. I love this game but this is bothering me since i’m not able to really do anything. Especially when I’m trying to participate in competitions.

Free offer glitches the whole game.

I can’t even play the game because once the free offer pops up I can’t click on anything anymore. Fix it. It’s literally inescapable.