How do you have 4 stars??
Response from developer
We are so sorry for your experience. We would be more than glad to help and assist to ensure you are getting the best experience from our app. Please let us know at members@Hotels4Truckers.com, or by calling 855-GET-PARKED )855-438-7275 during normal business hours. Thanks and safe travels to you!
Exactly as described
Response from developer
Thanks for the 5 star review! We are glad to hear that we are delivering up to the promise of helping you save time and money and GET IN WHERE YOU FIT IN!
Daycab regional
Response from developer
Thanks Daycab!
What a joke
I looked at one of the properties on the satellite map and it was clear that the only truck parking was on the street, so I called the front desk and a rude person told me they do not have truck parking. I asked if he knew they were listed on an app specifically for truckers and he got snippy.
I found a different property and gave them a call. They did have truck parking, but the price on this app was 33% higher than the one I normally use.
There are no ratings. Maybe you’ll find a decent spot, or maybe you’ll get bedbugs. No ratings, no reviews. So you have to go find the property on another app to learn anything about it. I guess because we drive trucks we’re supposed to be ok with filthy rooms and bad employees — I wouldn’t set foot in some of these places, but I had to use a different app to find that out.
If you do use this app, you’ll want to do the smart thing and just use it to get leads on some places to stay, then look them up on a better app, check out the ratings, read some reviews, and call the front desk directly to see if they have truck parking. And if they do, book it with the good app for less money. I literally just booked a Motel 6 for $72 on my other app and this dumb thing wanted $108+ for the same room.
Update: I called the property I’m staying at ahead of time and was assured that there was truck parking. I looked at the satellite image and it looked like there was a huge parking lot. Fast forward to tonight, when I arrive and all the big open space in the satellite image has new buildings on it, and there is absolutely not any truck parking here. I found room on the street behind the motel, thankfully.
Response from developer
You have every right to be frustrated. As a former driver who spent years living out of hotels and hauling an 80-foot rig, I know the last thing you need after a long day is to arrive and discover there’s nowhere to park. Truck parking can change when lots are rebuilt or developed, but that doesn’t change the fact that our information failed you. Please send us the names of these properties through the app so we can recheck them immediately and correct or remove their truck-parking listings. We also want to investigate the $108 rate compared with the $72 rate you found elsewhere. Rates and cancellation terms can differ between booking sources, but a difference that large needs to be looked into. Your point about ratings and reviews is fair too. Drivers need to know more than whether their truck fits—they need to know whether the room is clean, safe, and worth the money. We built Hotels4Truckers to make life on the road easier, not send drivers on a wild-goose chase. We missed the mark here, and I sincerely apologize. —Dan, Founder of Hotels4Truckers
