Hotlink User Reviews

Hotlink
Hotlink
Maxis Mobile Services Sdn Bhd

Top reviews

Worst network

Very bad network

Internet

Mahal jga data sya dpt,sekali kwn sya dpt yang unlimited padahal Tiada sya pinjam apa” pun

What a useless app

Paid for e sim and it doesn’t go through

Useless app

The app is so useless , you can’t paste card no, transactions function doesn’t work so you can’t actually buy anything on it

Awesome

Easily accesible and more fee benefit to us user

Line lemot

Saya beli internet 60 rm perbulan
Uncapped speed tapi line tak laju apa benda ni maxis

Unable to top up

I have tried various ways to top up many times but failed. Including grab, online banking, and credit card.

Daily advertisement

Blocking all notifications from this stupid app for the daily MULTI annoying pop-up advertisements!!!!

SMOOTH

its better than most services provider apps and its smoother too and works faster with not much issues that can be solved if you have any at the nearest maxxis store so very good and lets see more good things in here

Passkey or Email Login

Lack of Email and Passkey login.

Partially without function

Top up Process leads sometimes to a redirection page which is not working.

So top up for Internet isn’t going to work….

Doesn’t work

ID verification gets stuck in an infinite loop

Trash app and SIM

Can’t activate the SIM online, the activation screen doesn’t lead to anywhere and I am using a latest device

Get eSIM menu not working

The “Get eSIM” and “Activate my SIM” function does work. I opened the app and chose “Activate or Get New SIM”. In the next page, no matter how many times I tapped on either options, nothing seems to happen. What a weird app.

Unable to Activate / Get New Sim

I am trying to get a new esim, but the button “Get eSIM” is not clickable (clicked and no response)

Version: 5.41.0
Mobile OS: IOS

App not functioning

I want to register an esim. The website and guide said to use the app to register for an esim. Clicking Activate or Get New Sim button, open a page showing get esim and activate my sim but nothing cam be click. Restart the app and still nothing happen. How you find new customer if basic registration not working properly? Then i bought sim card but i still cannot register it. The registration page doea not even show anything. Rubbish
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Cannot activate SIM card

I bought a data sim and wasted 10rm as the Hotlink portal shows the option of activate sim which does not have any effect upon clicking because it’s not even a link. I asked the chatbot and even tried to connect to the agent but I cannot get the help I need. Their 123 is even non existence. Is this hotlink a scam in the first place???
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Always log me out

I'm very disappointed that this have been happening very frequently. I'm a Hotlink user more than 15 years. Always the app last time never log me out. Now that the app keeps logging me out that causes no notification saying my bill has arrived. As a busy person. There are times we forgot to pay bills and need to be reminded. And now my bill is always overdue cause I only check when I remember, not longer getting reminded.

Update: now I can't even press continue to log in and pay bill. So how now
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Useless waste of money.

Unable to scan passport. Says im below 12 years old. Lol

Can not top up

Tried many times but it fails, customer service is bad and can not help at all. Sad