Was great.
This app was great while it was working. After upgrading my iPhone - app requires login. I use my credentials and get errors, like other reviews on here. The developer is non-responsive, i would have to assume that it is because they have developed newer apps that do the same thing via a subscription, so they’ve turned their backs on older customers. You know… the ones that actually funded them to create the newer apps. Now - there is no way to use this app going forward. Apple should just remove it at this point and ban this developer for life.
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Hours keeper
I want to create an account but it doesn’t give me the option only lets me sign up or sign in and I never created an account
Programam stopped working
Program not working. It doesn’t even open the application and I had paid for this version.
Need help
Just got new phone and app will not work
Owner Judy Fenner
Extremely Disappointed in NO customer support. Upgrading has caused issues that I would like to work out. Wish there was a section for materials used on the job. Other than that I like the app
2022- just changed phones. Won’t recognize my email or password. I’ve had this app for 9 years. 9 years of customers lost.
2022- just changed phones. Won’t recognize my email or password. I’ve had this app for 9 years. 9 years of customers lost.
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Just bought this
The fact that they did an update 5 years ago tells that this app is absolute a waste of money and time, i just ask for my refound an hour after purchasing this app. Thoght it could do better after selling it for $30 bucks but nope.
Swindled
I bought this app back a few years back. Paid real money for it. Now app cannot be used at all maybe because they change to subscription mode. How is that my problem. It’s like buying a car from the dealer, paying it off and the dealer changing the terms of the sale to a lease.
Apple Watch is missing:(
If this app had a simple button for the watch…. it truly would be a dream come true!
Great but disappointed now
Was great till today went to put my time in and can’t even get the app to open get this fix and I will give it 5 stars again uninstalled reinstalled everything is gone and no way to contact these people no email available can’t log in paid for pro want my money back after 6 years and now we have issues so mad right now
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App no longer works
I have been using this app for about four years now. I got a new phone attempted to login and it seems the company has taken down login servers. I have reached out to the company multiple times and have been to their website seems like they no longer exist I would not buy this app!!
DO NOT DOWNLOAD THIS APP
I have been using this app for several years, then suddenly when the iOS update came in mid November 2020 the app stopped working and I lost my data. I’m a consultant so this was not great. Lost an entire month’s worth of consulting fees. Have emailed the developer several times and have not heard back. Went from extremely happy user to extremely disappointed user.
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Great app until....
Have been using this app for several years and I love it. Keeps track of all my hours but recently I upgraded my phone and now I can’t use the app. I can’t log in, I can’t contact support.
Suddenly, I cannot open this APP.? Why?
Unless I'm not aware how to do it...I need a method to print my notes for each with the invoice or even on a separate page. The option would make the app perfect for me. I also upgraded to full version but don't see any difference from the lite .
Was 5 but now 0
Worked very well for few years but now I can no longer access anything. Developers who stop supporting their apps without providing a method to extract existing data should be barred from the Apple store indefinitely. Apple should also share in this responsibility, after all all applications go threw your approval/review process. Trust is a hard thing to earn and the easiest thing to lose.
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Discontinued
I used this for years and then just like that they discontinued it. All data lost. Very poor planning. A simple email would have saved me hours of trying to reconstruct time entries. And the replacement is identical except now you pay each month. At least that probably means they won’t drop it without notice.
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Great Program with No Support
I have been using this program since 2014 with minimal issues. The only issue was when they added the login requirement (requiring the user to create an account). It appears they have turned off or not renewed the domain name for the app login (just recently) as I am now unable to run the app or export my critical data. Reached out to developer but received no response. Decided to download a similar app (which appears to be from the same developer) to see if it could/would import my data; no luck. I discovered a similar new app that has an account recovery feature using the same login system as this app. But the account login capability reported the same error (domain not found). Reached out to the developer who stated that this capability is currently inoperative. No estimate as to when it would be fixed. I resorted to manually recovering the application database containing my data, then replacing the same database in the new program (Hours Keeper with updated icon). Data was successfully recovered. Would not recommend this developer or their apps.
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Was great
This app was great. I used it for about 2 years with the paid version and then updated my phone to the new iOS. The app no longer recognizes my account and I am not able to access it. I have tried resetting my password several times and it never sends me an email or link to do so. I have over $1,000 in hours that I now have no access to.
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Best time tracker - until it stopped working
I’ve tried lots of hours keeping apps, and this is by far my favorite, but it has stopped working. I don’t know if it’s a compatibility issue because it hasn’t been updated for so long or what, but I am wishing with all my heart that someone will fix it so that it works again. None of the other apps work as well as this one does. Please please please fix this.
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Unable to access
Just replaced my phone and now I can’t log into the app. Wouldn’t allow me to reset password or even create another account. I’ve emailed the support team but no response. I paid a lot to use the business app and this is what I get in return.
Went from Great to Total Crap
This app was amazing and now the company and Apple has abandoned it. They have no email, their severer doesn’t work and it is so unreliable that it became dangerous to use(meaning you potentially loose all info and that mean loosing money and chances to bill and there customers)
Don’t do it, it will cost you time and Money!
Don’t do it, it will cost you time and Money!
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