House Exchange User Reviews

Customer Experience

Positive experience8.6% of reviews
Neutral2.9% of reviews
Negative experience88.6% of reviews

~ Based on 35 written reviews from the US App Store.

Is House Exchange Safe?

Not enough ratings yet to assess House Exchange.

Is House Exchange Legit?

House Exchange is no longer available in the App Store. AppsHunter Legitimacy Score for House Exchange is 35/100.

Based on 35 of 100 points across 7 verification signals from App Store and developer data.

Score capped because this app is no longer listed.

Top reviews

Useless app

•Been showing me the same 3 properties for over a year.
•Search doesn’t work
•You can’t delete messages
•Viewing a property in external browser goes to an error page
•Can’t edit your profile or search
•Basically, nothing works or is useful in this app

Useless app

It is a rubbish app. Can’t see photos properly. There a lot of adverts. When uploading photos just does the other way around. It is not easy to navigate. Keeps crashing! Not user friendly! Cheap app costing taxpayers fortune like always does.

Not working

This app is not functional. I have to log in via website on chrome. It constantly says I have had 0 views and won’t show matches

Absolutely pointless

Devs are dicks. Ancient adverts, no pics, no descriptions, no point to this app. Obviously the people that make and manage this app don’t appreciate other peoples need for this app. I’m hoping a wee email to the SPSO is the answer as this app, like the devs, will an absolutely useless. Changed my password and lost my profile. If only I could meet a dev in a dark alley.
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Works ok but needs improving

The app works ok and lets you view properties and message other people. But has an issue with the photos. When you open a photo, it’s very difficult to close despite the X button being massive. You should also be able to swipe left or right to see the rest of the photos without having to fight the X button to close and open another one.
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The app doesn’t work says error!

And you can not log into the website tells me to create new account,

App won’t let me reset password says error because apparently my details are wrong which they are not, this app or website could be really great for the 5 minutes yesterday it let me log in. Please sort it out. These issues have clearly been there a long time by reading previous reviews.🤔 why make home swapping incredibly difficult?
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Works great! Good luck to everyone in their search.

So far so good, I completed my registration on the website and everything was approved, and then I came and downloaded the app and logged in, and everything seems to be working perfectly, I just really hope I can find a mutual exchange/Swap to Brighton from London soon.

Horrible no offence

My mum wanted to register in the house exchange but when she try to put her information and the pressed a button that says save and continue but led to a page saying it can’t be reached

Lack of support

I used this site / App years ago and it worked really well with no issues. Now the search function doesn’t work. You can only see the first page and nothing else. It’s very frustrating as it’s or at least was a great way to see exchanges.

Can’t register

Tried to finish registration but the ‘save and continue’ button doesn’t work so can only log in cant do anything else.

Bad app

There is hardly anything you can do on this app

Doesn’t work

Can no longer access my account

Could be better

The app is ok. I can’t view any photos not even on my own advert. Nor am I able to search within a post code area I have to log into the website on a browser to do this.
Deleted the app then reinstalled to see if this helped but it did not. When I click on app support I am taken to a 101 website??!!
Hopefully the app owners will read this review and update the app. For now I have deleted the app and will have to use a browser to search.
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Can’t get past login

This app doesn’t let me in!! I puttthe correct password and login but just says side server error whatever that is!!! Useless

Cannot access website or app

I’ve been trying for the last few days to access the website and the app and all I’m getting is a blank page and the app just gives an internal error message. As I can’t access anywhere to report it I thought I’d leave a comment here. Also I would like to check my subscription as I had paid for the service and want to check I’m not still paying for something I can no longer access. Thank you
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Not working at all

Very disappointed. Useless app. Can’t do anything on it. Error shows all the time whatever I'm trying to open or do.

Not worry the download

The app worked well for a few months now it has glitched and my photos have disappeared… I’m unable to respond to messages as it states error… I’ve deleted the app and re added and I still have the same problem… very annoying when trying to communicate with a potential swapper 😤

What’s going on

I keep getting a error the apps playing up deleted etc and the website also acts up on me not allowing me to sign in , trying to contact someone is a joke no contact details ???

Don’t work

Keep getting error messages and nothing is working properly. If it’s recently hand an upgrade then it’s stuffed it. Needs massive fixing asap.

Louis

Very bad service and never come new always
Same property.

Response from developer

We are aware of the current issues with the app and are working hard on releasing a fixed version. In the meantime, our website works great on mobile. Thanks.