Unable to subscribe
Click button to subscribe, get open app.
App opens and links to payment method.
Endless loop, can’t watch anything.
Response from developer
Hi there! Thank you for sharing your thoughts with us. This sounds a bit unexpected, and we’d love to assist you directly. Please connect with us at support.roku.com so that we can take a closer look. We appreciate your feedback! Roku Customer Advocate
I reset my system now it won’t work
Great app
good app and I will definitely subscribe from time to time
Better than I expected
Love the content / App needs functionality
Response from developer
Hi Renita, we’re so glad to hear you’re enjoying the content! 😊 We’re sorry to hear your Continue Watching row disappeared, that would frustrate us too. We also appreciate your feedback about navigation and the lack of user settings and we’re genuinely curious about the settings you’d most like to see. Is there something specific you’re missing or wish you could customize? We’d love to know what would make the app feel easier to use for you. If you have any additional thoughts or ideas, we’d love to hear them at customer.advocate@roku.com. Feedback like yours helps us prioritize the improvements that matter most to our customers. –Rebecca, Roku Customer Advocate
Continue Watching…
I messed up connecting to one tv so now it won’t connect
Response from developer
Hi there! If you were able to connect on one TV, your Howdy subscription is tied to the Roku account on that TV. If the other TV is signed into a different Roku account, the subscription won’t carry over automatically. To get things working, make sure both TVs are signed in to the same Roku account and then try opening the Howdy app again. If you still need help, you can find additional troubleshooting steps or contact our Customer Support team at support.roku.com.
Horrible App - good service but horrible app
However, it is about the worst app you can have on an iPad. It's a very basic app on iPhone and Roku itself.
Finding a movie is frustrating. Search/save, queue are all very very basic and lack even minimal expected features.
The ipad app is a joke, how did Apple approve this?
If your iPad is in a case, especially one that raises thr iPad at an angle, the movie plays upside down and there is no way to rotate.
To sign in, search, etc you are stuck in vertical screen.
This alone will het me to cancel after one month.
Response from developer
Hi Jim, thanks for sharing your detailed feedback with us. The Howdy app is compatible with iPads and tablets, though it may not always use the full screen depending on the device and screen size. We’ll be sure to pass your comments along to our team as we continue improving the experience. Happy Streaming!
No play
Response from developer
Hi there, thanks for sharing. This isn't expected and we're here to help. First, try uninstalling and reinstalling the app. When you are prompted to log in, enter your email and password manually rather than using a saved or autofill option. This can usually help! If not, please reach out to our team at support.roku.com/contactus so they can take a closer look. -Roku Customer Advocate
Great app, fantastic price
Fully Blind User
Purpose: 91/100
Features: 80/100
Usability: 88/100
Accessibility: 57/100
Support: ---/100
Pricing: 100/100
Confused
canceling membership . i'm hard of hearing and almost all the shows and movies captions are unavailable
Stopped working
Response from developer
Hi there, is this issue still occuring? Please try logging out of the app and signing back in. When prompted, enter your email and password manually rather than using a saved or autofill option, as this can help resolve the issue. We hope this helps!
can’t sign in
Response from developer
Hi there, thanks for sharing. That’s not expected and we’re here to help. As a quick check, try signing in to your Roku account at my.roku.com in a web browser to confirm your login details are working. If you’re able to sign in there but still see this issue in the app, you may also want to make sure your password meets Roku’s requirements. In some cases, updating to a longer password can help resolve sign-in loops. If it continues, please reach out to our team at support.roku.com/contactus so they can take a closer look. Thank you!
Apple TV?
Response from developer
Hi there, we appreciate your feedback! For more flexibility across Roku and non-Roku TVs, consider subscribing through Amazon Prime Video, which allows access on various devices. Thanks for sharing, we'll pass your feedback along as we continue improving things. Happy Streaming!
No Apple TV app
Response from developer
We understand where you’re coming from, and we appreciate you sharing your feedback. Howdy is currently available on Roku devices, the mobile app, and at howdy.tv, and we know access across more platforms is important to many customers. In the meantime, we’ll be sure to pass this along to our team. Happy Streaming!
Doesn’t work
Response from developer
Hi there, thanks for sharing. That’s not expected and we’re here to help. As a quick check, try signing in to your Roku account at my.roku.com in a web browser to confirm your login details are working. If you’re able to sign in there but still see this issue in the app, you may also want to make sure your password meets Roku’s requirements. In some cases, updating to a longer password can help resolve sign-in loops. If it continues, please reach out to our team at support.roku.com/contactus so they can take a closer look. Thank you!
Can’t sign in
Response from developer
Hi there, thanks for sharing. This isn’t expected and we’re here to help! As a quick check, try signing in to your Roku account at my.roku.com via a web browser to make sure your login details are working as intended. If you’re able to sign in there but still see this error in the app, please reach out to our team at support.roku.com/contactus so they can take a closer look. Thank you! -Roku Customer Advocate
Great💜app
Response from developer
We're so lad you’re enjoying the app. We know that being able to watch on the go makes a big difference. Appreciate you sharing and Happy Streaming!
Formatting
Response from developer
Hello, thanks for calling this out! The Howdy app is compatible with iPads and tablets, though it may not always use the full screen depending on the device and screen size. We’ll pass your comments along to our team as we continue improving the experience. Happy Streaming!
