App not working
For about two weeks now, the app won’t open, just says there is a “server error.” Hope it gets fixed soon, I use the app almost daily!
GARBAGE APP
worst audio player.
Need to download another app this access a better audio player. Useless
Need to download another app this access a better audio player. Useless
Too complicated
Have to sign in too many places.
No security for customers.
No security for customers.
Great app but…
This is a wonderful app. Very user friendly and fast. The one thing that’s annoying is that it logs me out often and I have to get my physical library card to log back in. Often when you just type the number, it says "an error occurred"... all very annoying. Other improvement suggestion: please get the app to send me notifications when my holds have arrived or when a book is due for return. I can't keep checking the app. To developers: please respond to your users so we know we're not wasting our time leaving comments here. Remember that all positive and negative feedback are opportunities for you to improve and negative ones are more meaty for you.
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Very pleased
App is working great!! It’s intuitive, easy to use, and seamless checkout of audio and brooks
needs an update desperately
pretty good, but it’s kinda slow and desperately needs an update regarding screen size and loading speed
Great!
I would like a “SECURE” way to load funds into our library account through the app (I.E funds for printing and so on)
But thanks for what you guys do for the community!
But thanks for what you guys do for the community!
Bug in app
App is great, but recently found issue. Not sure if it’s a newer version app or recent iOS 12 changes. When doing refine search in “just ordered” to select certain format example blue ray, the “done” or cancel button appear to complete your selection. The done button does not work anymore. It use to. Tried deleting and reinstalling app. Same issue with my wife’s phone.
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Done button not working
In the search feature the done button is not working
Issues with Done & Cancel
Use this app a lot to access library services and generally love it BUT last couple versions you can’t filter the recent arrivals and just ordered search’s as the Done button doesn’t work (have tried on different devices). This will really limit app until it is fixed... 😢
Everything and more!
Love the app. Find and put holds on titles. Refine searches by format etc. Great for TV series and films. The home page provides recent orders and arrivals.
Love it!
I love it! It's so cove nine easy and fun order a ton of books and then just go to the library and get them love hpl
respect
Very convenient to be able to check books and place holds within your phone. Simple, just the way it suits my preferences.
Great app
Tells me everything I need to know and more
Ugh
The first page loads and loads and loads and never actually works
Good, but could use improvement
I love how accessible the library is now. Since I discovered this app, I've placed more holds on books than I did in the 10 years previous.
Some things that need fixing:
1) sometimes it signs me out and when I put my card number and password in, it won't sign me in. It says it's an invalid card number, but I know I typed it in exactly as shown.
2) I would love it if the settings would include the phone number that the library calls when I have a hold at my default library. It keeps calling my parents' house, but I don't know how to change it. Really though, with this app, I don't need a phone call.
Some things that need fixing:
1) sometimes it signs me out and when I put my card number and password in, it won't sign me in. It says it's an invalid card number, but I know I typed it in exactly as shown.
2) I would love it if the settings would include the phone number that the library calls when I have a hold at my default library. It keeps calling my parents' house, but I don't know how to change it. Really though, with this app, I don't need a phone call.
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Urgent
Needs an update for iPhone 5 and iOS 7. Also the app freezes frequently.
Please update this for iPhone 5
Great app but you released an 5 months after the iPhone 5 is released but still haven't updated it for the new screen? Please update and add passbook support for the library card.
Also, why does this app need to store almost 40MB on iCloud? It's one of the top apps that stores data on my iCloud backup and makes no sense why it needs to store anything to iCloud.
Also, why does this app need to store almost 40MB on iCloud? It's one of the top apps that stores data on my iCloud backup and makes no sense why it needs to store anything to iCloud.
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Great App
Useful for tracking your library borrows and searching the library
Crashfest
This has frozen no less than 6 times in the last two months. I have had to uninstall and reinstall every time. This happens consistently on the my borrowing tab.
