Glitch
Response from developer
Hello, thank you for your feedback. It means a lot to us to see that you use our app regularly. At the moment, our systems are working normally and everything appears to be running smoothly on our side. Please check your internet connection and try restarting the app. If the issue continues, please contact us, and we’ll be happy to help you as quickly as possible.
Help
Response from developer
Hi, sorry for the trouble and thank you for being a yearly subscriber. Please try: 1) update the app to the latest version, 2) try a shorter text with a stable internet connection, 3) if the app doesn't recognize your subscription, tap "Restore Purchases" in Settings. If it still doesn't work, please email us at cihangirtuncerbusiness@gmail.com with your device model we'll fix it quickly and make sure you get what you paid for.
Terrible
Response from developer
We’re sorry to hear about your experience. Please note that this is not the intended experience, and the app is working properly for other users as well. There is absolutely no intention to mislead or scam anyone. If something did not work correctly on your device, we would be happy to help you resolve the issue. Please contact us so we can look into the problem and assist you directly. support@codence.tr
Issues
Response from developer
We’re sorry to hear about your experience. Please note that this is not the expected experience, and the app is working properly. There is no general issue affecting the app’s functionality. For technical support, please contact us at support@codence.tr and we will be happy to assist you directly. We take user support seriously and will do our best to help resolve any issue as quickly as possible.
Stopped working
Response from developer
We’re sorry to hear about your experience. Please note that this is not a general issue, and the app is working properly. If the app stopped working on your device after previously working fine, this may be related to a device-specific or version-related issue. Please contact us at support@codence.tr so we can help you directly and resolve the problem as soon as possible.



