Good App
I love the app. But I wish updates would be installed when needed. Battery life does not register accurately. This has been an issue for a long as I’ve used the app which is several years.
UPDATE FROM LAST REVIEW: I don’t know what changed; but beginning a couple of weeks ago this app has the current information on my guitars as soon as the app is opened. In the past I had to wait a little while to see the current readings. Battery level still not accurate; but I can live with that. Overall this is a great app for monitoring the humidity and temperature inside my guitar cases.
UPDATE FROM LAST REVIEW: I don’t know what changed; but beginning a couple of weeks ago this app has the current information on my guitars as soon as the app is opened. In the past I had to wait a little while to see the current readings. Battery level still not accurate; but I can live with that. Overall this is a great app for monitoring the humidity and temperature inside my guitar cases.
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Worked well for a while but now not opening at all
I use this app to monitor all my instruments and it’s suddenly gone buggy. It won’t open at all. Really hoping for a quick fix!
No longer works - hasn’t had a update in over 3 years
Apparently this app has been abandoned. The app quit working 5 months ago and there hasn’t been an update in over 3 years.
Going end of support?
I've heard there trackers will stop being sold and the app is end of support.
It would be pretty sweet if Bluesteam made the app Open Source so the community could maintain it.
It would be pretty sweet if Bluesteam made the app Open Source so the community could maintain it.
phasing out?
it's a shame that D'Addario is chosen to abandon the concept. No update for 2 years and they are in the process of stopping the sale of devices
Never works
I doesn’t work. I used to for a hot minute but then it just wouldn’t update. Somehow, it now even disappeared from list of instruments and when I tried to add it again with new battery, it couldn’t detect it. Piece of junk I wish I never wasted money on.
Great idea …….but…….
I’ve owned three of these units for a number of years. They just don’t seem to work very well. Sometimes they work but most times they don’t. It’s unclear if it’s the unit itself or the app. Most of the time they fail to give readings in a reasonable timeframe. They also don’t push warnings when they should. The app has a link to contact support but that doesn’t seem to work anymore. Just purchased a SensorPush unit. Out of the box it worked immediately. The app seems a little more relevant and provides readings nearly instantaneously. Don’t waste your money on a Humiditrak.
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Besoin d’une grosse mise à jour
Impossible de mettre à jour les paramètres de l’appareil avec l’appli (activation du capteur de choc par exemple), impossible voir les menus déroulants pour ajuster les niveaux (temp, hygro) à partir desquels l’appli nous envoie des notifications.
Par contre, l’appareil envoie bien les mesures à l’appli.
Besoin d’une grosse mise à jour!
Par contre, l’appareil envoie bien les mesures à l’appli.
Besoin d’une grosse mise à jour!
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Needs a widget but still good tool
This is a pretty handy tool for helping to monitor what's going on inside the case. Could use a widget for quick reference but otherwise so far so good.
Good App
I love the app. But I wish updates would be installed when needed. Battery life does not register accurately. This has been an issue for a long as I’ve used the app which is several years.
Hard to see
Lots of space in this app has been wasted . It could be designe much better with a bold fonts. Its hard to see.
When it works…….
It started out OK. I was getting readings and app was set to send notifications. I’m careful about my temp and humidity in my home so I wasn’t concerned when I didn’t get warnings. Then one day I decided to check the app. Out of 5 sensors, two hadn’t updated for three months and the other three hadn’t updated for 1 month. The battery levels are OK.
I tried to reset them to factory settings, nothing. I deleted one sensor and tried to pair it again. It can’t decide if it can find the sensor or not. One time, it couldn’t find the sensor. The next try it says it found the sensor but can’t connect although the Bluetooth settings in my phone says it’s connected, then it’s not.
Notified the errors through the app but no response in over a week. Great customer service. I tried loading the app to my iPad. I got the same results as my phone when trying to pair the sensors again.
I did get a notification on the iPad that there is a big update coming soon. I sure hope so cuz the sensors cost enough for what they are. It would be nice if they actually worked.
I tried to reset them to factory settings, nothing. I deleted one sensor and tried to pair it again. It can’t decide if it can find the sensor or not. One time, it couldn’t find the sensor. The next try it says it found the sensor but can’t connect although the Bluetooth settings in my phone says it’s connected, then it’s not.
Notified the errors through the app but no response in over a week. Great customer service. I tried loading the app to my iPad. I got the same results as my phone when trying to pair the sensors again.
I did get a notification on the iPad that there is a big update coming soon. I sure hope so cuz the sensors cost enough for what they are. It would be nice if they actually worked.
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Worked ok for years now just died.
So I used this app for years to track 3 guitars. Round May of 2022 it just stopped working. I put new batteries in, tried to re-pair sensors, deleted the app (and my history), still nothing. Won’t pair anymore. Sigh. Even the report feedback button doesn’t work (won’t send mail). Pretty much I’m sure the app needs a good iOS refresh.
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What a waste
This app (and tool) are so buggy. Unfortunately, it promises more than it can deliver. Great idea. Horrible execution. Bluetooth connection is at best intermittent and readings are just not reliable.
Quits working intermittently
I have this a 4 star cause when it works it’s great. It really deserves 2 stars(sorry). It’s a dry winter and I woke up this morning with the app reading 65% humidity. This was crazy. I removed and put the battery back in, which has worked on other occasions. Not today. Deleted and reinstalled the app. Humidity now reading a more appropriate 40%. I’m finding I have to trouble shoot this a couple times a week. I don’t like it but will keep doing it.
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Crappola soft/firmware
Have had it a year & 1/2 after multiple attempts had gotten it to work…. and when it DOES…. It’s a great thing…. But of late it’s a brick…. Cust support is a joke… Amateur hour as far as software is concerned … Mar 15 reviewer is pretty much right on… battery is fine deleted and re-linked multiple times…. ATTEMPTED to re link….. we’ll call it 3 out of 8 ….. and it is not reading… Perfect concept and IT SHOULD WORK PERFECTLY It’s beginning to look as though this was a clever tool to build a database of users that meet their demographic marketing criteria and which is worth $$$ in today’s “your are just a number to us” world ….to have the kind of granular specificity they duplicitously solicit has got to be quite unique AND VALUABLE….brand model value serial # ….. email….. Yeah…. Best to keep your OWN records.
UPDATE: I contacted D’Addario someone called me back a day later….who put me in contact w/bluestream (?) s/w developer guy… he was able to trouble shoot my device (which THEY SHOULD TELL YOU HOW TO DO BY YOURSELF in the lame instructions !) and said mine was shot….a new unit should be sent to replace failed one… I called D’Addario back…very nice.. said new unit was on the way… it’s now Aug 22….. and I got NOTHING….. FWIW….All of this transpired in July…..developer comment was long after our interaction.
UPDATE 2.0 1/31/22
Once I became a “squeaky wheel” as mentioned above, I was “in the loop” and the Bluestream people were trying to make things right….
There seems to be a disconnect between D’Addario and Bluestream …or at least a lack of communications.
BUT….Please note…. ONCE I FINALLY MADE CONTACT …. EVERYONE on BOTH SIDES seemed intent and sincere in their efforts to fix my problem and do the right thing.
My replacement sensor was sent( don’t know which party) but apparently not tracked properly thus it was “lost”….
Once evident that the ball had been dropped another unit was sent by I’m assuming, the guy on D’Addario’s answering machine.
…. the 2nd one got here…. & then the original showed up days later…..
So it was WAY TOO LONG before I got it…. But I got it.
As for the “system” it’s a great tool/idea that is great when it works… though I’d say still buggy not a true “set and forget” solution as my ALERTS seem to be inconsistent to non existent re: high/low warnings and recently low battery warning with my preferences for such turned on (iPhone 10xmax iOS 14.8.1)
But overall I’d buy again if I need to….
UPDATE: I contacted D’Addario someone called me back a day later….who put me in contact w/bluestream (?) s/w developer guy… he was able to trouble shoot my device (which THEY SHOULD TELL YOU HOW TO DO BY YOURSELF in the lame instructions !) and said mine was shot….a new unit should be sent to replace failed one… I called D’Addario back…very nice.. said new unit was on the way… it’s now Aug 22….. and I got NOTHING….. FWIW….All of this transpired in July…..developer comment was long after our interaction.
UPDATE 2.0 1/31/22
Once I became a “squeaky wheel” as mentioned above, I was “in the loop” and the Bluestream people were trying to make things right….
There seems to be a disconnect between D’Addario and Bluestream …or at least a lack of communications.
BUT….Please note…. ONCE I FINALLY MADE CONTACT …. EVERYONE on BOTH SIDES seemed intent and sincere in their efforts to fix my problem and do the right thing.
My replacement sensor was sent( don’t know which party) but apparently not tracked properly thus it was “lost”….
Once evident that the ball had been dropped another unit was sent by I’m assuming, the guy on D’Addario’s answering machine.
…. the 2nd one got here…. & then the original showed up days later…..
So it was WAY TOO LONG before I got it…. But I got it.
As for the “system” it’s a great tool/idea that is great when it works… though I’d say still buggy not a true “set and forget” solution as my ALERTS seem to be inconsistent to non existent re: high/low warnings and recently low battery warning with my preferences for such turned on (iPhone 10xmax iOS 14.8.1)
But overall I’d buy again if I need to….
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Good app, good support
Good experiences managing humidity on my guitars with this app and the Daddario humidikit system. Good support too (when I wanted to update the app and had lost my password).
no Russian language
make a menu in Russian
Can’t input any settings
I can’t set the alert thresholds or even the brand of my guitar. The pick list box pops up, but it has no options in it - it is just a blank box! This flaw devalues the app significantly.
And I see that my review isn’t getting posted to the App Store!
And I see that my review isn’t getting posted to the App Store!
The Humiditrak app is pathetic!!!
OK, I have an iPhone 11 Pro Max. Great smartphone! However, I wish I still had my iPhone 7 so that I can use this seriously outdated Humiditrak app.
This app is completely broken!!!
Today is 7/20/21. And I am deeply disheartened / disappointed with this so-called “functional” app, e.g., the app won’t let me update most of its settings; for instance, it won’t let me update my “PURCHASE DATE” field within the “Details” section (using its built-in “Add Date” function!!! Moreover, it won’t even let me update any of the Temperate or Humidity Min or Max values, etc.
Anyway, my plan is to RETURN this Humiditrak Bluetooth device to the store for a REFUND. Jeez, I’m so glad I decided to purchase the Humiditrak separately from the Humidipak, which I will continue to use because it’s such a great two-way guitar humidification system, especially for my very expensive solid-mahogany wood guitar.
The only thing that I will do differently is to place a regular Hygrometer inside my guitar case instead of the Humiditrak Bluetooth device.
This app is completely broken!!!
Today is 7/20/21. And I am deeply disheartened / disappointed with this so-called “functional” app, e.g., the app won’t let me update most of its settings; for instance, it won’t let me update my “PURCHASE DATE” field within the “Details” section (using its built-in “Add Date” function!!! Moreover, it won’t even let me update any of the Temperate or Humidity Min or Max values, etc.
Anyway, my plan is to RETURN this Humiditrak Bluetooth device to the store for a REFUND. Jeez, I’m so glad I decided to purchase the Humiditrak separately from the Humidipak, which I will continue to use because it’s such a great two-way guitar humidification system, especially for my very expensive solid-mahogany wood guitar.
The only thing that I will do differently is to place a regular Hygrometer inside my guitar case instead of the Humiditrak Bluetooth device.
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