Latest Update Issue, No Support
After the latest update, I am unable to view the owner’s manual 😔
The app support link here takes me to the website 🤦🏻 and the app doesn’t have option to report bugs 🤷🏻
The app support link here takes me to the website 🤦🏻 and the app doesn’t have option to report bugs 🤷🏻
Something wrong with the app
Im not able to see my service history and invoices.
App is not working
It’s not adding my vehicle, and I can’t go through my bills and service
Great
It is good for documents less app
App does not work post update
The Husqvarna app is not usable. My service centre (Ktm pimple Saudagar service) does not show up in the menu to when trying to book a service via the app. This is the most basic thing required from an after sales service app. Also after the update the app crashes and does not load. Need to uninstall and reinstall and login for the app to load. This needs work and is not a great experience.
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Loading problem
After my first service of bike done. Whenever i try to open service option of the app it keeps loading
Need improvement
Need improvement as not all dealers or service center are listed.
Mandatory to use the app but doesn’t work
“My Service” page on the app gets stuck on loading everytime it is opened. Therefore the “requires service” indicator on the motorcycle is permanently on and requires you to hit “back/exit” every time you turn on the ignition.
Poor application
Not working all the time, unable to register service
Stone Age
Whenever i open this app i feel like i have traveled back in time To Stone age it feels like that this app has been designed by a kid who was sitting in his room and drinking bottled milk. it’s nothing more than a wastage of my phone storage. Thank you.
App not working | white screen
App is not opening, it is stuck on white screen while starting it no matter how much I wait the app does not load up. Please fix this issue
App not opening at all
I would give a 0 ! Worst app ever! App is not at all oepning! I am not able to schedule my free service and the coupons are available only in the app !
My Service is not Opening
The App goes blank after opening My Service. It shows nothing and even Back option doesn’t work after clicking My Service. The main purpose of this app is for servicing and thats not being fulfilled.
Not a helpful app
app usage is not thought through - no back button. I’d put in bike details but data got wiped and now I’m unable to input data again.
Childish app
A company of Husqvarna stature has such a childish app. The app supports basic read only information and still the developer thought back button is a huge feature and decided to skip it
Can’t find a back button in the app !
No back button !
Where is the option to go back home
Every time I have to quit and restart
White text on white background, really?
White text on white background, really?
Response from developer
This is definitely not the experience we want you to have. Please write us at info@ktmindia.com with the details. Our team will reach out to you at the earliest.
Very bad!
I am not able to locate the dealer in my city Mysore. With this issue, I’m not able to get coupons in the app, not able to track my services. Kindly fix the issue.
Service booking and service history not supported
Company has done away with physical coupons , then atleast the app should show service history
Sad experience with Husqvarna
SERIOUS SAFETY HAZARD
I Purchased your premium bike HUSQVARNA SVARTPILEN 250 on 9th Oct 20 @ Bangalore. While driving I faced following hazard ( only after around 100 kms of city driving)-
I. While driving Motorcycle, the link rod between GEAR SHIFT LEVER & ENGINE suddenly came out due to coming out of the screw of engine side and gear shifting became inoperative. I was driving the vehicle on 3rd gear that time. Due to this sudden failure I narrowly escaped the Accident.
II. I also observed that GEAR SHIFT LEVER was fouling/rubbing with engine body.
MY OBSERVATIONS-
In your Design, there is no provision of LOCK NUT/ NYLOC NUT / CLINCH NUT/ LOCKING CIRCLIP to take care of coming out of the link rod. Also there is no proper space to take care of fouling of link with body. In my opinion these issue need a DESIGN MODIFICATION by the competent authority at your end.
HELP RENDERED BY YOUR SERVICE TEAM -
I reached to your local team. They retightened the same screw after applying some adhesive. And assembled some spacer to avoid fouling as MAKE -SHIFT -ARRANGEMENT. I am sure this countermeasure is not as per your Service Manual.
MY COMMENTS & EXPECTATIONS BEING A NEW CUSTOMER & BRAND NEW PURCHASE-
• MAKE- SHIFT -ARRANGEMENT is not acceptable. Defective part ,causing fouling needs immediate replacement.
• After Design review of this Safety Issue , same should be implemented in my mobike also.
• PRESENTLY I AM NOT A SATISFIED CUSTOMER. NEEDS YOUR PROPER ATTENTION & UNDERSTANDING & ALSO LOOK FOR THE ASSURANCE FROM YOUR COMPANY THAT THIS VEHICLE IS SAFE TO DRIVE.
Looking for your immediate countermeasures. With Gratitude
Chintan Saxena
I Purchased your premium bike HUSQVARNA SVARTPILEN 250 on 9th Oct 20 @ Bangalore. While driving I faced following hazard ( only after around 100 kms of city driving)-
I. While driving Motorcycle, the link rod between GEAR SHIFT LEVER & ENGINE suddenly came out due to coming out of the screw of engine side and gear shifting became inoperative. I was driving the vehicle on 3rd gear that time. Due to this sudden failure I narrowly escaped the Accident.
II. I also observed that GEAR SHIFT LEVER was fouling/rubbing with engine body.
MY OBSERVATIONS-
In your Design, there is no provision of LOCK NUT/ NYLOC NUT / CLINCH NUT/ LOCKING CIRCLIP to take care of coming out of the link rod. Also there is no proper space to take care of fouling of link with body. In my opinion these issue need a DESIGN MODIFICATION by the competent authority at your end.
HELP RENDERED BY YOUR SERVICE TEAM -
I reached to your local team. They retightened the same screw after applying some adhesive. And assembled some spacer to avoid fouling as MAKE -SHIFT -ARRANGEMENT. I am sure this countermeasure is not as per your Service Manual.
MY COMMENTS & EXPECTATIONS BEING A NEW CUSTOMER & BRAND NEW PURCHASE-
• MAKE- SHIFT -ARRANGEMENT is not acceptable. Defective part ,causing fouling needs immediate replacement.
• After Design review of this Safety Issue , same should be implemented in my mobike also.
• PRESENTLY I AM NOT A SATISFIED CUSTOMER. NEEDS YOUR PROPER ATTENTION & UNDERSTANDING & ALSO LOOK FOR THE ASSURANCE FROM YOUR COMPANY THAT THIS VEHICLE IS SAFE TO DRIVE.
Looking for your immediate countermeasures. With Gratitude
Chintan Saxena
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