Hustle User Reviews

Top reviews

Awesome!!!

With Hustle I can message 250+ members of our organization in less than 60 seconds!! Way helpful when I need to get a message sent out to everyone. Literally you just have to push the send button.

Simple

Have to use it. It crashes randomly and regularly. I’ll go read responses and it gives me oopes not loading page. So I have to close the app and reopen. Other then that it does what it suppose to do.

Can’t create account

I just downloaded the app, which goes straight to a login screen, but it has no option to create an account so I can’t login.

Calls forwarded to my personal voicemail inbox

This app is slow and clunky. Several other apps and web apps make texting easier and faster. Also it’s not cool that this app forwards calls to my personal voicemail inbox. I used this app for volunteering on with a political candidate. I felt concerned and stopped sending messages because several people tried calling me multiple times for who knows what reason. This service should accept calls in-platform, allow users to disable incoming calls, or block them completely.
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Love this app but it lags sometimes

I love this app ! It helps get members within my local informed but sometimes the messages doesn’t come through on app verses desktop..

False Alarms

Drives me nuts that Hustle will give me 4 or 5 beeps / push notifications and then when I open the app, there are no new messages. NONE. (This isn’t about workflows, the workflows are open and active.) Or maybe there will be one new message. But certainly not 4 or 5! I don’t know if it’s beeping me for no reason OR am I just missing/ losing the responses that are arriving? After three days of this 4:1 ratio I’m going nuts.
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Useful but glitchy

If you’re sending a bunch of texts at a time, you can’t just hit “send” over and over in rapid succession or it will take you into the body of the text and make changes. So you have to do it slowly which is annoying and inefficient. It also is not good at flagging all the responses as new/unresponded to. I have to dig through my conversations to make sure that I replied to everyone which is a lot when you’re texting thousands of people. It’s also irritating that when you hit “reply to messages” it inexplicably makes you swipe left before going into the texts—why???
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Bogus App don’t down Load it !

Down loaded and then wouldn't allow me to open it.

Very important tool

I wish we can have this tool to communicate with all the members on the facilities for all the stewards

So easy to use!

Great for quick and easy texting at scale!

Very Intuitive

This is a great app for outreach at high volume!!

I just wish there was an app for the backend edits for any on the fly issues that may happen when I’m not near a computer.

Otherwise, super smooth & high quality app! I recommend!!

Response from developer

Hello and thank you for your review! We'd love to know about your "backend edits" feature request. Would you mind filling out more details in this quick survey? https://forms.gle/kRJsYrT6pvMFRJ9k7 Also, goals can be "paused" in the event you need to make some changes before resuming work. You can learn more about this feature here: https://help.hustle.com/hc/en-us/articles/360006988373-How-do-I-stop-goals- Thank you for using Hustle!

Ok need work

This is a good app for volunteering but it has a few issues. It is not very smooth, takes a while to load, and lags a bit. Sometimes I have to close the app and then open it back up to get it to work. Also I wish they would add a search feature for the available scripts. The place I am volunteering with has like 30 or more different available scripts. So when I am sending mass texts to like 1,000+ people and have to quickly respond it takes a while to scroll through all of the scripts and find the right one. There should be a search option to find certain scripts using keywords or something.
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Response from developer

Hello and thank you for your feedback! As for the "search available scripts" feature request, I've raised it with our team and we'll bring it up our next planning meeting! As for the lagging issues: are you still experiencing this? Would you be willing to schedule a demo so we can improve your experience? If so, please fill out this survey so we can contact you: https://forms.gle/kRJsYrT6pvMFRJ9k7 Thank you for using Hustle!

Good but Some Flaws

The systems in this app are really clean and let me access voters really easy! Unfortunately, there are some issues. When I leave one workflow, it sometimes gets rid of all of my other workflows and I need to restart the app. Also, I would love automatic refresh for the messages!

Response from developer

Hello and thank you for your review! Can you confirm that the other workflows have not been completed by other agents in your group using Hustle? If that's not the case, we'd love to know more about the issue by filling out this survey: https://forms.gle/kRJsYrT6pvMFRJ9k7 It'll help us get to the bottom of the bug faster. Thank you for using Hustle!

Update is glitchy

Worked better before. My workflows and conversations keep disappearing and I have to shut down the app and re-open to continue. Very time consuming compared to before.

No Notifications Reduces Overall Rating

Y’all have to figure out the notifications, it’s a big issue. Otherwise you would get 5 stars from me.

Must reset it every day

I get “error. tap to retry” every day when I open this app. I have to turn off the phone to get it to reset, then enter my username and password.
It is also clumsy in displaying response messages. My phone shows them but it takes several cycles for Hustle to get them to me. Lots of bugs in this app.
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Pure Garbage

No help phone number. This program is awful.

Awesome

Great tool to help communication!

New update has issues

Since the latest update, when texting back replies, Hustle times out. This happens in the middle of my response and then I’m unable to recover the text. Frustrating.

Don’t waste your money

You won’t be charged for wrong numbers, they said. False. Get your numbers ahead of time. You’ll pay for landlines and wrong numbers.
You’ll be able to engage your audience, they claim. False. You will not be able to sort or export data to filter the audience you’d like to engage.
The support is via email only and will take days if not weeks. It is a full time job. You’ll want a refund (you’ll never get it) but then you’ll want a salary since you now work for Hustle in a fruitless attempt to optimize this technology.
You’d literally spend less time texting all 7K contacts from your personal phone number.
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