Connection issues with new Hymer BMCT
Collected new Hymer but dealer was unable to connect phone to Hymer control panel. Tried several times using QR code supplied without success. However Hymer technical support (Christian) has been excellent and they have discovered root cause of issue and are relaying info to UK dealer to fix /replace control unit. Well done and thank-you Hymer.
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Frozen
frozen. Unusable.
Awful app
Forgets custom scenarios. The app does not update the status when you start it and doesn’t work if you use manual control panel in van as well. Sometime won’t load unless you have an internet connection, which often you don’t in many locations.
Frustrating
I’ve had nothing but problems with this system. Currently showing battery at 100% and 22days 18hrs 7m duration and not changing even after a day of use. Can’t trust it. Bluetooth not connecting with van now. Every time I use it there seems to be a different problem. They seem out of their depth here.
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App
What rubbish this is, had it connected to two phones i13and i15 half of the lighting features suddenly disappeared, have now been trying reconnect for-the last 10 days. Your uk dealer Erwin Hymer Travel World are next to a waste of space never return a call for help, you can’t communicate with anyone that’s supposed to know anything. Hymer your a joke of a company.
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