Hypercare User Reviews

Hypercare-Messaging & On-Call
📊 Productivity
🏥 Medical

Top reviews

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Abusive

Continued alerts
New frustrated playerNew frustrated player

Response from developer

Hi there, we’re really sorry to hear about the continued alerts. We’d like to look into this and help resolve it as soon as possible. Please contact our 24/7 support team at +1 (877)-379-3533, and we’ll make sure you get the assistance you need.

Unreliable

Buggy and unreliable with most recent update. Missed stat messages.
Brit at Heart2Brit at Heart2

Response from developer

Hi Brit, I’m really sorry to hear that the app hasn’t been working smoothly for you. Please give us a quick call at +1 (877)-379-3533. Our 24/7 support team will be happy to help troubleshoot and make sure your notifications work reliably again.

Amazing app!

Works great, game changer
LittlerhinotronLittlerhinotron

Excellent for patient care

An incredibly efficient tool. Every hospital needs it. It’s great for communicating with the team and expediting patient care
ZazralaZazrala

No notification sound

Sometimes the notification sound does not come through.

Ringer set to max.
iOS updated.
All notification settings set to on

Any suggestions??
CokomodoCokomodo

Response from developer

Hi! Can you give us a call? It should be making notification sound. We have 24/7 support here- +1 (877)-379-3533. It might be that your focus mode is on, or something else in terms of sound from other applications interrupted our notification sound.

Horrible Program

Continues to lose my settings and changes to available resulting in calls through the night. It like it’s some sort of punishment for crimes I didn’t commit!
Bil232323Bil232323

Sharing videos

Is is gonna support sharing videos anytime soon
ahmaaliahmaali

Response from developer

Hey Ahmaali, it already does support sending videos but it's limited to a certain size. We do plan to optimize the video and compress it to allow for longer videos to be sent. Feel free to try it out if you need help give us a call here: +1 (877)-379-3533

Hypercare

Intuitive simple secure messaging- very efficient -great for family MD and specialist urgent communication
TO fam MDTO fam MD

Amazing App

I use this everyday at work and it’s one of my most used apps. It works like a charm and as most of my hospital uses the app I can easily connect with colleagues and share patient data securely. Highly recommend.
Tom BossaedTom Bossaed

Rapid response!

Great communication tool for confidential patient care. Excellent customer support.
jamaicawitchjamaicawitch

Game changer!!

The app is so easy to use. It was easy to get my whole team onboarded and everyone loves it!
JaneLH123456JaneLH123456

Got the problem fixed......

Struggled with a EULA loop that would not let me get into using the app(which I’ve been already using for a year!!).....a live chat with Branden and his CTO solved the problem (I finally suggested perhaps a dump and reload of my iPhone app would work.....it did!!)....patient and responsive help appreciated.....M
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Moveover CTO!Moveover CTO!

Great app!!!

Application is great and it enables care coordinations between organizations
MRT at mshMRT at msh

The best application

I love the locating and priority features in the application ❤️❤️. You guys have done a Fantastic job.
sruthi karumudisruthi karumudi

Very good app for messaging

Very good app for team collaboration messaging
Blaraf1010Blaraf1010

Game changer for my team

I started using Hypercare with my clinical team last month and I've had an amazing time with it so far! Hypercare has made it so much easier to manage my team. I don't ever want to go back to pagers.
Andrewl05Andrewl05

Broken - can't create an account

Can't create an account on the app - won't let me enter an organization. Also not letting me create an account online
WhereintheworldmegWhereintheworldmeg

Response from developer

Hey Whereintheworldmeg, I'm sorry to hear that. We fixed the issue to allow users to find organizations much easier now preventing confusion. Love for you to check back our new versions. If this is still persisting, feel free to message us at support@hypercare.com!

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