Missing Varied States
Add PA
Broken Site
2 weeks on- still broken
Broken Site
Super Easy and Simple
The dispensary called me shortly after to confirm everything, and I got my order pretty quick after that. I even got text updates with an ETA, which i really appreciate. Very simple and smooth process. I’ll definitely be using Hytiva again!
App is fast and smooth
Response from developer
Thank you so much for your feedback! We're excited to hear that you find the app straightforward and easy to use. Making the process of ordering and learning about cannabis seamless is exactly what we strive for. Your support means a lot, and we’re here to keep enhancing your experience!
Big Step Forward
Response from developer
Thank you so much for your thoughtful review! We’re excited to hear that you’re loving the new updates and finding the app easier to navigate. Our team works hard to make sure your experience is seamless and enjoyable, so your feedback means the world to us. We’re especially glad you appreciate the push notifications and the enhanced search feature. Your continued support motivates us to keep improving, and we’re excited to bring even more great features your way!
Great photos
Response from developer
Thanks so much for the kind words! We’re stoked you love the strain images and find the app easy to use. Your feedback keeps us inspired to do more!
Strain Library
Response from developer
Thank you so much for your amazing review! We're thrilled to hear that you love the app and find the videos helpful. It means a lot to us that you consider our content so informative. Your support keeps us motivated to continue delivering the best experience possible!
Fast!
Response from developer
We really appreciate your feedback! It's awesome to hear that you're enjoying the speed and user-friendly design of the app. We're glad you love exploring the strains as well! Thanks for sharing your experience—it truly motivates us to keep improving.
Awesome app
Response from developer
Thank you for the great feedback! We strive to make our app user-friendly and packed with useful information, so it's awesome to hear that you’re enjoying it!
Strain Libary
Response from developer
Thanks for the great review and the attention to our strain library. We have put a decade of work into building the most thorough, accurate library of high quality imagery and data. And we still add to it daily. We are always looking for more ways to make our app and our content better so your comments mean the world to us.
Push Notifications!
Response from developer
Thank you for the awesome review! And to answer your request about rewards, yes we are working hard to integrate any rewards programs stores give us access to as well as our own rewards that we offer stores. We hope to have more updates on that feature soon!
Devalued Customer
The app itself does not contain any messages or information about delivery, so it’s USELESS. Also, I’m not able to login to hytiva’s website on an ipad no matter which browser I use. It’s just and endless loop of FAILED LOGINS. Safari does not work. Edge does not work. Firefox does not work. No login.
The only way to get info about a delivery is to logon to hytiva’s website on my computer, which is inconvenient and a giant step backwards, and constantly refresh the page.
My dispensary might as well send me delivery messages through telekinesis as both the app and website are useless ways of making me jump through hoops for absolutely nothing.
Terrible app
Hitya , Arizona
Worst app experience ever?
Response from developer
Hi there! Recently the telephone carriers decided to ban all cannabis related text messaging and after years of allowing Hytiva blocked us as well. We are now only able to send an initial text with a link to a page for you to receive and communicate about your order. We are in progress on a version of the app with full push notifications once that is approved by Apple and allowed as well. We know it is not ideal but an unfortunate issue in the cannabis industry. Regarding sale pricing, we work with the stores so that even if they forget to enter their promotions your order should still be updated with sale pricing once placed in their point of sale system. We do require that the stores always give the same pricing on products as in store for sales that arent specific to pickup, delivery, etc. We would be very grateful if you could contact us at contact@hytiva.com so we may work with you to solve any issues and make it right. We appreciate your feedback but want to show you that we always work to solve problems when they happen. We hope you have a wonderful day and that we get the opportunity to earn your business again despite these challenges.
Great app! .. 1 suggestion though
Response from developer
Hi there and thank you so much for the kind words! We want you to know that we hear you and we haven’t forgotten. Our strain search is coming to the mobile app as well after some UI love. Please always feel welcome to let us know what makes the best experience for you!
Easy to use!
Response from developer
Thanks for incredible compliment. We have worked for a long time to make sure our first release was stable, fast, and easy to use. Now we have a lot more features planned, but will always stay focused on keeping the app easy, fast, and clean. We hope you continue to be as excited about the new features we have coming and welcome you to reach out to us if you ever have an issue.
AMAZING APP
Dave S.
Response from developer
Thanks for noticing our hard work! We will keep up the focus on a professional image and simple interface throughout the app. We want an app that any legal consumer can use and feel comfortable with. We feel this can make a big difference in removing the stigma that surrounds the cannabis industry, while inviting everyone that can benefit from our work.
