Terrible software update
Every since this “software update”, i-gate keeps on logging me out
I Gate Access
Is it possible to add and register multiple cars for one unit to avoid having to send quotes everyday
Can’t scan code
Camera for the app is no longer working, the back camera for scanning the qr code for entry and exit and the front camera for face recognition picture.
Very slow
This app is very slow, takes about 20 to pop up the screen for booking. It is always blank. Very poor
response
response
Delivery option changed not working as before
Delivery booking option is not working like before cannot make booking for uber or sixty sixty keeps asking for number from contacts unusable
Apple watch app
Hi, could we please have an app watch apple watch app
Not working
App can't loh in anymore
Facial photo
Does not matter how crips the quality or how close or far you tale the photo it keeps on failing to accept the facial photo. The app is not the best and needs to be fixed.
Share gate entry/exit notifications
It would be nice to be able to share the entry/exit notification with trusted members of your household. Sometimes a delivery code is shared from the phone not at home.
Be Easy on them folks
Honestly, the app can be problematic but it works and when it doesn’t , the developers attend to it immediately. Give it time and patience but I appreciate the work they do. lol I say this because I’m learning to code and build apps and wow! It’s work! And when I see them be hands on with the debugging and all I HAVE TO GIVE THEM PROPS!
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The system is just so poor, especially for iPhones.
Poor system in general. By the time you get to the gate, it refuses to open. Even with all requirements met and stuff
Registration doesn't work
A simple registration of your number doesn't work, this app is useless
Unable to send pin for days
Unable to send pin for days
iGate simply does not work
My complex uses this access APP to grant entry and exit to visitors and contractors.
For a while now I have not been able to load codes from my contacts. This is incredibly annoying as I have to go back and forth between iGate and contact. I now can only grant access by select cellphone as if the person visiting is not known.
Second issue is codes expire after single use leaving visitors and contractors stranded.
Central Development should look for another supplier. I give this app zero.
For a while now I have not been able to load codes from my contacts. This is incredibly annoying as I have to go back and forth between iGate and contact. I now can only grant access by select cellphone as if the person visiting is not known.
Second issue is codes expire after single use leaving visitors and contractors stranded.
Central Development should look for another supplier. I give this app zero.
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SMS verification not working
I’ve been using I-gate for two years and this is the first time I have had issues getting an OTP via sms verification. I can receive other smses but not the OTP from i-gate.
Removed End Date for Home Deliveries
They removed the end date feature for Home Deliveries. This is so unfortunate as deliveries can happen over several days. Bring it back and I will alter my rating accordingly.
No response from support
Shocking to say the least
Allow app to use more than one property
Is it not possible for the developer to allow the app to use more than one property as each and everytime you need to create a code at another property you must logout and login with another property
Leonie
Every morning when I exit the other gate open. I then have to wait until it closes before I can activate it again. A waste of my time.
Reliable and Easy to use
I’ve found the app to be very useful. From the navigation itself it quiet easy to use and understand. Haven’t had issues making use of the app and can share a code with any visitor. I also like that it keeps track of the history of codes that have been generated, when they were generated and who used the code
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