IAA Buyer Salvage Auctions User Reviews

What users say

Top reviews

Not for Canada

Not for canada

Not work in Canada

CA NA DA CANADA

Nice

Easy login and hassle free

No warning ?

I was just browsing and thinking maybe let me press buy to see how it works and I will cancel being new and not receiving a single there is no back out option warning nothing from this app I gave it maybe 3 days I opened the app and Im being charged a renege fee of 1000$ it would help a lot if there was a warning before purchasing something also the payment methods are so confusing
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Not for canada useless

Not for canada

Great Auction

I love the app and the company IAAI Auctions…

Search bar / filters

Filters especially the “buy now” rarely ever actually filters by “buy now” only.

Engine sounds

The ability to listen to the sound of an engine running removed as of 2/25. Not cool. You suppose to spend thousands and hope engine sounds good?

No more running Videos?

My app isn’t showing Engine running videos anymore, but it was just this morning? What happened?!?

Auto dealer

Don’t like the fact they took off the video of the motor that is a huge mistake want to hear the car before I buy !!

It’s so slow and it freezes more often on iPhone

IAA Software developers should do something. This app is so slow and it freezes more often on iPhone. They should do something about it. I went ahead and upgraded my iPhone and that didn’t help. My friends also have the same experience. Those on Android are enjoying good speed and performance.

App is outdated

It’s slow , constantly crashing, can’t see if you won pre bids after pre bid time ends. Can’t see auction results or final bid amounts. IAA charges high fees and their app is out of date compared to to Auction sites. Horrible.

Update issue.

Lags constantly

2 factor authentication problem.

have to try over and over to receive the code.

Storage fees

You guys needs to stop charging people storage fees on Saturday and Sunday while you guys are closed doesn’t make no sense.

Waste of $200

Wasted $200 on a membership everything is overpriced and even if you win the vehicle the likelihood of it getting approved is quite low and most likely be postponed to another auction for it to be sold for more plus their is way to many fees internet fee, environmental fee, service fee, buyer fee

Ridiculous

This is the most ridiculous app I have ever come across. The most user friendly information is hidden and the most irrelevant information to the end user is displayed up front.

I was highest bidder and they dint offer the car to me got sold on buy now to someone else

I dislike how hard it is to navigate now it used to be easy now they made it to complicated. I also dislike that when ever am the higher bidder and is on pending offer they don’t ask me to buy the car first instead they put it on buy now and by the time I get a alert it’s sold.

Sorting

A lot can be said:
First remark: Can’t sort items by distance?

Update

When you share a link it takes you to google instead of the app and it tells you to download the app, even though I already have the app