Update
The new update has a glitch that causes the ringtone to automatically go back to default regardless of how many times I change it
Great
Works well. Customer support is fast and helpful. Been using for years. I like it better than active911.
App sux
App sux.
Cool but..
.. need to come out with a Mac version
Great App!
IaR is a great app, I can’t imagine not having it!
Decent app
Decent app with my dep however it would be better if they added a feature in which emergency notification for IAR can announce the actual radio audio or read the incident as a notification tone, I really hate having to pull out my phone, press a few buttons and actually get to hearing or reading the incident.
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Fantastic
Just Fantastic
Terrible UI, good functionality
Great functionality, but the UI is about as bad as it gets. It’s difficult to navigate and takes way too many taps to get anywhere, especially in an emergency when seconds count. The menu is way too long and items aren’t logically organized. IaR really needs a professional UX designer that takes feedback from users. Not to mention IaR’s support folks are about as arrogant and condescending as they come. If our entire county wasn’t using IaR, I’d ditch it as soon as possible.
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Great App.
With the recent update took away the respond now feature on the responding now screen. Contacted tech support and there was an immediate fix for that problem. Fast support and great service and features! Keep up the good work!!
Firefighters best app friend
Best app to use to see who’s responding, and who’s on duty, I’ve noticed on the new update that the respond now and incident icons are not available in the my agency screen, I’ve had to go to like the menu which is different and difficult to see what the incident is but other wise great app
Slow to receive calls
App is good when it works. It often times takes me minutes to receive a call after others have received theirs, if I receive on at all. Not adequate when our job, every minute counts, especially when someone’s life lies on the other end of me receiving the call in time.
Needs to be able to upload.
It's a good app. But it really needs to have the ability to upload pictures and documents to a secure cloud of some sort. This does not. It also need to make the area of reporting incidents to be able to have more info like times of first apparatus on scene and more.
Live audio
Live audio stopped working since last update
Slow
New phone, good data plan. Slow app, takes forever to load hydrants
Functional…but ..
Works well on iOS just not Mac. Please bring out a Mac version.
Alert tones
Love the app. Just wish for some better alert tones!!!
Apple/Andriod CarPlay
Great app. Love the integrations with all platforms. Would love to see integration into CarPlay with calls and ability to notify if responding to avoid distractive driving.
Updates
The new version is slower and harder to navigate than the previous version from 2024. Wish they’d let us switch back to that.
Cluttered
Interface is super poor compared to Rover. Pretty disappointed our county switched over to IAR. Hard to see the board for members responding and OOS. Very cluttered and messy app. Notifications come in quick however
So far behind
So far behind where it could be. You look at Active 911, the old Rover Mobile and it lacks so much. It’s got some nice features but overall this transition from rover to this is terrible. This app is not emergency user friendly and needs adjusted.
