Needs Work
The pictures that the teachers send do not show up. All they do is load up, but never show up. Upsetting because the pictures help me get through the day and I love to know what the kids are doing and learning in class.
Teacher forced to use this terrible app
Hello, you'd get 0 stars from me if I could. I'm forced to use this terrible app. When it was first introduced to our poor hostaged schools by the terrible corporate overlords (I'm looking at YOU Learning Jungle schools) who had purchased them (the schools) we were all rightfully concerned about how this app was going to hinder our daily lives at work, take time and attention away from the children in our care and if the app was even necessary. Years into using it now, and I can confidently say- it has done all those things and it isn't necessary. When I worked at another center I didn't mind using brightwheel as much, it was more intuitive, less glitchy and less irritating to use overall. You can only select one photo at a time for moments, and that normally takes forever to get it to select the photos. The observations don't have the option to simply say "no" cause some kids absolutely aren't doing those things and that's okay. Y'all act like it's a bad thing. Some glitch has happened for the past few months now where if you click on the time for potties and things like that you can only scroll to the right time now, you can no longer type the time in as would be most convenient. It's glitchy, sometimes takes forever to refresh or reload, it takes so long to use most times it absolutely takes time and attention away from the kids in our care. I genuinely just hate this app and wouldn't recommend it to absolutely anyone- just like I'd never recommend the company I work for to anyone. If this is your app that you made- I hope you take my review personally. I honestly hope it hurts your feelings so you're motivated to fix it or scrap the whole thing entirely and try again. Absolutely ridiculous app
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Awful App
This app has been awful for years now. Hoped it would eventually get better, but there’s been zero effort to improve it. Developer clearly does not care about the awful performance. I’m unfortunately stuck using it as my kid’s daycare gives me no other option.
Update to “Five Stars, Only So Support Might Finally Notice and Respond To Me.”
Now my wife got logged out and can’t log back in either. So now neither of us can get updates on our child at daycare. I’m starting to the the company has abandoned the app and perusing other business ventures.
Worst daycare app ever
This app is so annoying and the worst app ever it glitches so bad that it takes like two hours to finally put all the information in for each kid. I’ll finish a kid and do another one and when I go back all the information I did on the previous kid is deleted and this happens multiple times. And yes, everything will say it is synced and it will still delete. I don’t have time to fool around with this app even as a parent the app has similar issues it’s glitches. It’s very slow and just to look at my bill It takes about 10 minutes due to loading. The main thing that’s frustrating is there’s no way that we can contact parents through the app. a lot of other daycare centers have that feature on their app. We’re not allowed to have the parents phone numbers so a lot of times when we need to get in contact with a parent we have to stop what we’re doing and call for admin and sometimes admin is busy. It is very inconvenient for everyone. Because we weren’t able to get in contact with the parents sometimes kids are out of diapers don’t have extra clothes when needed so we just have to figure something out. Which can frustrate the parent when coming to pick their kid up.
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