Archived App
This is an archived listing of the app previously available on the App Store.Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.
About
Empower field workers with instant expertise and decision-making capabilities. This native app provides seamless access to solutions, cases, and tasks, even offline. It offers a configurable platform for superior field service delivery.
What's New in IBM Case Manager Mobile
1.0.0.11
February 28, 2020
Now supporting ICN 3.0.6 and CPE 5.5.X
Developer apps
FAQ
What are the requirements for IBM Case Manager Mobile?
IBM Case Manager Mobile requires IBM Case Manager server V5.2.1 or later. Specific package details and production use should be discussed with an IBM representative.
Can IBM Case Manager Mobile be used offline?
Yes, IBM Case Manager Mobile offers offline support, allowing field workers to access solutions, cases, and tasks without a constant internet connection.
How is IBM Case Manager Mobile updated?
The latest version, 1.0.0.11, was last updated on February 28, 2020. Users should check for newer versions for the most current features and fixes.
What devices support IBM Case Manager Mobile?
IBM Case Manager Mobile is supported on iPhone, iPad, and iPod devices, offering a native experience across Apple platforms.
Is IBM Case Manager Mobile free to use?
The mobile application itself is available for free. However, its functionality is dependent on the IBM Case Manager server, which may have associated licensing costs.
What is the age rating for IBM Case Manager Mobile?
IBM Case Manager Mobile has an age rating of 4+, making it suitable for a broad audience of business users.
How does IBM Case Manager Mobile help field workers?
It transforms field workers into experts by providing instant access to solutions, cases, and tasks, enabling immediate decision-making and superior service delivery.
Can the appearance of IBM Case Manager Mobile be customized?
Yes, the app includes configurable behaviors such as branding and theming, allowing for customization without the need for custom coding.
