Crashes frequently
Have this and the fire app both crash regularly, also misleading with the AI features. You have to buy tokens. Won’t be renewing after the 12 month.
Greedy
This app is great but the billing is extortionate. I’ve had this app since it was free now they want £130 a year just to use it. If you don’t pay you can’t access any of your certs. After 15years of using this app I’m going to have to look for another or start my own app. It’s just pure greed how this company is operating. They have taken so much money over the years and it seems to just get more and more expensive.
Show more
ICertifi
Can’t fault it for what I want
Easy to use Software
Fantastic software and easy to use
They’ve never sorted out the bugs
I used ICertifi for years. It was always buggy. i once lost a whole day’s test results once and had to recheck the entire installation due to it not saving properly. They add new features, but never fix the old faults and then introduce new faults. You used to be able to click a SPARE button when filling in circuit details, which added N/A into all the boxes and was a big time saver, but that just disappeared and it’s never returned.
Want to give them feedback? Create a separate account in order to communicate with them, provide your feedback, then find yourself banned because they “didn’t like your tone” they don’t even have the stones to just add an email address so you can contact them easily. You have to set up a different account that they can then ban you if they don’t like what you have to say.
It’s obviously been designed without the input of jobbing electricians because if they did, it would make a lot more sense and be less awful. Shame because the final certificate output eventually looks professional, but the workings behind the software has too many bugs and they just keep introducing new ones. They should have used genuine sparks for Beta testing before rolling out updates but they clearly don’t. And now they’ve added some BS AI features (at extra cost of course) but they haven’t bothered addressing previous issues. I’d love to tell them what doesn’t work but I’m banned.
I reckon I used this for 10 years (it was handy for use with an iPad) but Ive now cancelled my subscription. I’ll find something else that works properly and a company that can take constructive feedback without wetting the bed because you’ve had the gall to tell them it needs more work.
Want to give them feedback? Create a separate account in order to communicate with them, provide your feedback, then find yourself banned because they “didn’t like your tone” they don’t even have the stones to just add an email address so you can contact them easily. You have to set up a different account that they can then ban you if they don’t like what you have to say.
It’s obviously been designed without the input of jobbing electricians because if they did, it would make a lot more sense and be less awful. Shame because the final certificate output eventually looks professional, but the workings behind the software has too many bugs and they just keep introducing new ones. They should have used genuine sparks for Beta testing before rolling out updates but they clearly don’t. And now they’ve added some BS AI features (at extra cost of course) but they haven’t bothered addressing previous issues. I’d love to tell them what doesn’t work but I’m banned.
I reckon I used this for 10 years (it was handy for use with an iPad) but Ive now cancelled my subscription. I’ll find something else that works properly and a company that can take constructive feedback without wetting the bed because you’ve had the gall to tell them it needs more work.
Show more
