ICICI Does not care
Is it some type of bureaucracy why no one is paying attention to this app after so many people giving feedback. I use other trading apps and it is so easy and seamless. The login itself is a pain and why can’t we just have a thumb print with dual authentication that makes it easy to login. I would have loved to use ICICI but just because of your app I trade with different provider. It’s a shame how ICICI is so far behind in this. I am now planning to move away all my accounts cause it’s getting very hard to operate with ICICI.
Show more
Not able to login to app
Im not able to login to app installed on iPhone. My login credentials are working fine on the web but not on this app in my phone. Does this app has any limitations on count of password length. Also the customer service for ICICI Securities is the worst I have ever seen. They always keep transferring to some departments and make us more frustrated.
Show more
White screen
I was just updated the app. But after successfully installed it was not open & only white screen display. Parallel I was updated 3 more app. All 3 r opened normally.
Useless
App has everything which is not needed and missing what is needed.
Very poor
The app is very difficult to navigate. Not intuitive at all.
Need lot of improvement- worst interface
ICICI direct app need improvement for navigation & user experience. It so complex to navigate around links and multiple account and also hangs.
Please remove this application from store
Having used the applications from Fidelity and Merrill, the person who designed this has no clue of user journeys. For NROs with 4 separate accounts, there is no way to easily change accounts. The portfolios can’t be seen with all accounts together. Instead of changing accounts every time, its so dumb that a simple drop down would have made life easier for NRI profiled accounts. After charging 1.25% for each transaction, the services are so poor. Waiting for the day to move on another platform
Show more
This is a crAPP !
We are living in 2021 and this useless app is still stuck with single device registration mode. If someone has iPhone and iPad you can not use this app on both the devices. What a shame ! Looks like ICICI is moving in the reverse direction from the technology innovation perspective !
Very bad navigation
App is very difficult to navigate and not user friendly. I would request you to look at the apps like Robinhood as an example for making it real simple for common users to use the app. It feels like you have tried to dump everything from the desktop version into the mobile app. Mobile app shouldn’t be a comparison to the desktop website and it should be designed altogether differently. I haven’t come across a single app so far which is like this one filled with so much content in one screen. By the way your feedback section in the app doesn’t work, I was originally attempting to submit the feedback privately through the feedback menu (out of 100 different menu items that you have)
Show more
Works fine
Seems to be working as expected.
Worst app
No Face ID recognization... not even easy to use... if u back .. need to login again... worst app... will change my trading account to some other service ...
Hangs frequently
Does not open during the day blank white screen
Pls improve
Pls improve
Great work, it’s well improved now.
I was always unhappy with the earlier version, however this new version finally put ICICI in the right spot.
Keep up the good work!
Keep up the good work!
High Risk involved using this App
Apple Inc., please delete this app from App Store, rating is low, by keeping this app, App Store value will go down.
Useless Developer and this people are not main broker. High risk involved trading in this app because it never works.
Useless Developer and this people are not main broker. High risk involved trading in this app because it never works.
Customer Experience Redesign Needed
While this app is rich in content and features it has a very poor user interaction experience design. The developer needs to hire a best in class user experience interface team to redesign the screens and eliminate some of the bugs that appear on screens like being unable to delete some stocks from the tracker summary. Unreliable app in an industry which demands high reliability and performance.
Show more
Third class interface
ICICI direct interface should be best but ours too old school n not smart - please compare this app with E*TRADE - you’ll realize how backward and non agile ICICI direct app is - apology for hard feedback but it can 50 times better than what it is
Worst app -Does not even start after new update
In a world where mobile first is the go to strategy of every company, this vision of mobile experience from icici is a so unbelievably amateurish.
Please take down this app and save yourself some embarrassment
Please take down this app and save yourself some embarrassment
Worst App
Worst App! Not happy with it at all! Developers must do some more study to improve it!
Doesn’t open.
Not sure if someone from the icici app team will look into this issue. The app never opened for me like how others have complained in their reviews. Got annoyed and deleted the app.
Worst app
Worst app. Super slow and hangs all the time
