iCodeJr Intercom

iCodeJr Intercom is the shared inbox for the team at iCodejr Academy. Parents and customers message iCodejr's business numbers. Intercom brings those conversations together so the team can read and answer them from the office or from their phones, and nobody misses a message. EVERY CONVERSATION IN ONE PLACE - One list of the conversations you work on, across the company's numbers - Unread counts, and the number of chats waiting for you on the app's icon - Search by name ANSWER FROM YOUR PHONE - Reply with text, photos, files and voice notes - React to a message, quote it in your reply, or forward it to another conversation - Start a new conversation with a phone number WORK AS A TEAM - Notes inside a conversation that only the team sees, with mentions - See who on the team replied - Mark a conversation done when it's dealt with NEVER MISS A CUSTOMER - A notification the moment a customer writes, with the app open or closed FOR ICODEJR STAFF ONLY Accounts are created by an iCodejr administrator; there is no sign-up. Staff sign in with their email and password, or with their iCodejr Microsoft account.