Awful
Most times it can’t find the thermostats.
5 years of complaints… no response from Lennox
I just spent an insane amount of money to replace my HVAC system with Lennox iComfort being assured it had HomeKit Suport. Well, for the first year, you couldn’t even download this app because the link would pull up “Not available in your country.” (I’m in California, arguably a third-world country at this point… but I digress.)
Scrolling through these reviews, I am appalled to see that the same complaint has not been corrected for four years: ZERO SUPPORT FOR ZONES.
I also wasted my time emailing Lennox.. never got a response. If you click on “App Build” it will launch your email to send to a specifically named person at Lennox: darick.barnes (at) lennoxind (dot) com. But he never replies. Like, not once in 5 years. My guess is - he doesn’t work there anymore and no one thought to auto-forward his emails to whomever the next person was assigned to respond to technical inquiries.
So disappointed. Crappy product at a very premium price.
Scrolling through these reviews, I am appalled to see that the same complaint has not been corrected for four years: ZERO SUPPORT FOR ZONES.
I also wasted my time emailing Lennox.. never got a response. If you click on “App Build” it will launch your email to send to a specifically named person at Lennox: darick.barnes (at) lennoxind (dot) com. But he never replies. Like, not once in 5 years. My guess is - he doesn’t work there anymore and no one thought to auto-forward his emails to whomever the next person was assigned to respond to technical inquiries.
So disappointed. Crappy product at a very premium price.
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Serves no purpose
Serves no purpose for my S30. This app has not been updated in years it seems. No zone support. Guess I will stick with the Lennox iComfort app for now. Alexa even supports zone control. It’s absurd this one doesn’t.
4 years of complaints, no response from Lennox
I just spent an insane amount of money to replace my HVAC system with Lennox iComfort being assured it had HomeKit Suport. Well, for the first year, you couldn’t even download this app because the link would pull up “Not available in your country.” (I’m in California, arguably a third-world country at this point… but I digress.)
Scrolling through these reviews, I am appalled to see that the same complaint has not been corrected for four years: ZERO SUPPORT FOR ZONES.
I also wasted my time emailing Lennox.. never got a response. The email link goes to a specifically named person at Lennox, my guess is - he doesn’t work there anymore and no one thought to auto-forward his emails to whomever the next person was assigned to respond to technical inquiries.
So disappointed.
Scrolling through these reviews, I am appalled to see that the same complaint has not been corrected for four years: ZERO SUPPORT FOR ZONES.
I also wasted my time emailing Lennox.. never got a response. The email link goes to a specifically named person at Lennox, my guess is - he doesn’t work there anymore and no one thought to auto-forward his emails to whomever the next person was assigned to respond to technical inquiries.
So disappointed.
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HomeKit not working now
IT ERASED MY ENTITE HOME SETTINGS THROUGH APPLE, all my devices are gone now. This APP absolutely SUUCKS!!!!!!!!Can’t even get HomeKit to work with thermostat now….it’s “updating” then “no response”. Have to use the other app now. I can get it to successful connect to HomeKit, but won’t go past the “updating” and “no response”. Thanks piece of crap developers, congratulations, I usually don’t write reviews. Can’t get the thermostat to work with Siri and home app even though I deleted the app. Useless now.
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