iCouncil Reviews: Is It Legit?

Customer Experience

Positive experience18.2% of reviews
Neutral9.1% of reviews
Negative experience72.7% of reviews

~ Based on 11 written reviews from the US App Store.

Is iCouncil Safe?

Not enough ratings yet to assess iCouncil.

Is iCouncil Legit?

iCouncil appears to be a legitimate app. AppsHunter Legitimacy Score for iCouncil is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Useless

Im attempting to submit a photo of a blocked street drain to innerwest council in sydney! Ive taken a photo and every-time that i attempt to submit the photo, this app just keeps going back to the size of the attached photo!

Absolute garbage.

Light text on a light background??? Ridiculous. Clunky, unintuitive, horrible user interface. The report/email template is over encumbered.

Response from developer

Hi TMAN2.0, The light text on a light background issue has been fixed in the latest iCouncil release. Thank you for reporting this issue via your review. Regards, TechnologyOne Support

Doesnt work

Tried reporting a problem but the screen to add notes you cant see what is written as the font is white. Then after all that it just sends the council an email,

Response from developer

Hi McGregor77, The issue where the text in the Notes field appeared white when reporting a problem has been fixed in the latest iCouncil release. Thank you for reporting this issue via your review. Regards, TechnologyOne Support

Works great

Very easy to use

Was great. Doesn’t work anymore.

App crashes when you try to upload a report and the camera comes up black when selected. Tried to report to developer but their website seems unhelpful and no obvious place to report issues. Offered crowd assistance or something but I really can’t be bothered to try and find an answer for the broken app. Hopefully they’ll see this and fix it. Was great and I used it lots.
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Crashes when attempt to upload

This app crashes without notification when trying to upload.

Must use default mail app to submit

I see another user posted re this issue two years ago and the developers have not fixed it. Can’t submit anything on this app unless you use the default email account on your phone. I use gmail and I went through the whole process only to have the report fail because of this issue.

Must use iPhone default Mail app

This seemed like a great app, but when I tried to submit a problem report for the first time I found out that the app requires you to use the default iPhone Mail app. There is no way to submit a report unless you have configured the Mail app. I assume many people, like me, have chosen not to use the default Mail app for their own reasons, so why doesn't the iCouncil app without it?
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Great App!

Awesome App, does exactly what you want it to do. Will be able to help councils look after their assets by enlisting the help of its citizens. Great idea

Not the best app in this category

This app made me select from a list instead of just working it out from my gps location (much too time consuming). I found NeatStreets to be the best app in the category after testing them all.

Only works with one council

What happens if you want to contact more than one council