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خدمات المرضى

خدمات المرضى

Health & Fitness

389 ratings
60 reviews
💪 Health & Fitness
🏥 Medical

Archived App (Last seen on 21 May 2026)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

Released
February 1, 2016
Updated
November 24, 2025

Features

Developer

National Guard Health Affair (NGHA)
✨Promote your app ✨
خدمات المرضى screenshot #1 for iPhone
خدمات المرضى screenshot #2 for iPhone
خدمات المرضى screenshot #3 for iPhone
خدمات المرضى screenshot #4 for iPhone
خدمات المرضى screenshot #5 for iPhone
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📌Ready
Reviews summary↘︎
⭐60
Reviews↘︎
❓4 answered
FAQ↘︎
📦w/o updates
Updates frequency↘︎
🖼️Get Icon
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About

Access your medical information anytime, anywhere. View records, book appointments, check test results, and manage medications. Track your health metrics like weight and blood pressure, integrated with Apple Health.

✓Access medical records
✓Book appointments
✓View test results
✓Manage medication
✓Track health metrics
✓Integrates with Apple Health
Show original description

What users say about خدمات المرضى

Reviews of خدمات المرضى are mostly negative: the Medical app is rated 2.9/5 from 389 App Store ratings. What users like most: excellent staff support and customer service, convenient access to medical records and appointments. Top complaints: frequent app crashes and freezing, no available appointments despite claims. Summarized from real user reviews.

Positive things

  • 👨‍⚕️Excellent staff support and customer service
  • 📱Convenient access to medical records and appointments
  • ✅Functional core features for health management
  • 🎯Good intention and initiative by healthcare provider

Negative things

  • 🐛Frequent app crashes and freezing
  • ❌No available appointments despite claims
  • ⏰Limited appointment booking window (same day only)
  • 🔐Weak security measures
  • 📱Outdated and unattractive user interface
  • 🌐Poor language support (Arabic/English switching issues)
  • 📲Verification codes frequently don't arrive on time
  • ⚠️Incompatible with jailbroken devices
  • 🔄Confusing medication refill request system
  • ❌Missing dental appointment booking feature
  • 🚫Restricted access for certain user categories
  • 📋Unclear messaging about treatment eligibility
See all reviews

What's New in خدمات المرضى

9.1.0

November 24, 2025

Bug fixes and general enhancements.

User reviews

Most RecentHighest RatedLowest Rated

سلامات

عدلو برنامجكم ولا بلاش عسا ماشر ؟؟ وجععع حدثوه شوفو له حل
فاف الروقي

شكر خاص

للأخت / فوزية الشهيب
ربي يسعدها دنيا واخرة خرجوني من المستشفى بعد ماكلمتني دكتورة الله يستر عليها عن اوراقي ومراجعتي وطلع كل اللي قالته خطأ وبفضل الله ثم الدكتورة فوزية انجزت لي كل المهام. وتعبت كثير لين خلصت لي كل أموري ..الله يكثر من أمثالها.
AHApp hik

مشكلته يعلق احياناً

يحتاج تطوير زيادة ممتاز
ووسنتين

Revamp is needed

The app works as intended, BUT it looks outdated and need a complete interface rework to keep up with 2030 vision
•♛•ΞHΔßż.! ♛

تطبيق سيئ

حتى انه رافض اني ارسل الشكوى رغم اني معبي جميع البيانات شوفو حل في كل مره احدث نفس الشي ما يتغير اتمنى التواصل معي في اقرب وقت ممكن
ددح💖
See 55 more reviews

Developer apps

MNGHA-EMPLOYEE
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by National Guard Health Affair (NGHA)

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بينهم
بينهم

by National Guard Health Affair (NGHA)

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(5)

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Malafi | ملفي
Malafi | ملفي

الرعاية الصحيحة... في وقتها

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See developer apps

User experience

🐞

Reported Bugs

12 issues

App crashes after entering verification code

Bug

Verification SMS messages delayed or not received

Bug

App hangs and becomes unresponsive

Bug

Cannot change doctor selection

Bug

Dependent list not displaying correctly

Bug

Appointment eligibility error messages unclear

Bug

Medication prescription date display incorrect

Bug

App only functional during specific hours (2 PM - 7 PM)

Bug

Login failures after recent updates

Bug

Arabic language switching not working properly

Bug

Dependent menu difficult to access

Bug

Jailbreak detection prevents app use even after jailbreak removal

Bug
✨

Requested Features

12 requests

Biometric login (fingerprint/face recognition)

Feature

Extended appointment booking for future weeks/months

Feature

Dental appointment scheduling

Feature

Notification system for test results

Feature

Controlled medication refill requests

Feature

User-selectable pharmacy location for prescriptions

Feature

Improved medical report printing functionality

Feature

Insurance approval request feature

Feature

Better appointment time display and selection

Feature

24/7 app availability (not restricted to specific hours)

Feature

Modernized UI design aligned with 2030 vision

Feature

Dependent account management improvements

Feature

FAQ

What can I do with the Patient Care app?

The app allows you to access your medical records, book and manage appointments, view your visit history, examine test results, and review your medication information. You can also request medication refills and track your health metrics.

Is the Patient Care app free to use?

Yes, the Patient Care app is provided by the Ministry of National Guard Health Affairs and is free for patients to download and use. There are no in-app purchases or advertisements.

What health information can I track?

You can track various health metrics on the 'My Health' screen, including your exercises, weight, blood sugar, and blood pressure. This feature is integrated with the Apple Health app for seamless data synchronization.

Who is the Patient Care app for?

This app is designed for patients of the Ministry of National Guard Health Affairs. It provides them with convenient and secure access to their personal health information and healthcare services.