ΑΒ User Reviews
Customer Experience
~ Based on 65 written reviews from the US App Store.
What users say
Summarized from real user reviews of ΑΒ. Based on 235 reviews and a 4.5/5 average, it highlights the 6 positives and 53 negatives reviewers mention most about this Food & Drink app.
Positive things
- 👍User-friendly app
- 🚀Convenient and fast ordering
- 👍Well-developed app
- 👍Great resource for online grocery shopping
- 👍Excellent products, great service
- 👍Really fast and easy to order online
Negative things
- 🐛Primitive filters and search
- 🐛Stock and delivery slots change fast
- 🐛Awful search functionality
- 🐛Difficult to find products
- 🐛Glitches while searching
- 🐛Slow to navigate
- 🐛Irrelevant alternatives
- 🐛Dropdown list not good
- 🐛Lost slot while ordering
- 🐛Delays in correspondence
- 🐛App logged off, cannot login
- 🐛Wrong and missing products
- 🐛Registration requires Greek phone number
- 🐛Cannot register without Greek number
- 🐛Won't accept non-Greek phone number
- 🐛No language selection works
- 🐛Lists have stopped loading
- 🐛No back button on create account page
- 🐛Missing items not notified
- 🐛Card payment doesn't work online
- 🐛AB card removed from Apple Wallet
- 🐛Forgot password not working
- 🐛Credit card payments don't work
- 🐛Online payments crash
- 🐛Slow to view products
- 🐛Frustrating payment process
- 🐛Awful service, missed deliveries
- 🐛AB Pass not scannable from Apple Wallet
- 🐛App is slow
- 🐛Cannot submit complaints
- 🐛Menus are off
- 🐛Extremely low quality app
- 🐛Cannot process online card payment
- 🐛Problems processing payment
- 🐛Online card payment impossible
- 🐛Slow and non-intuitive navigation
- 🐛Too many clicks for favorites
- 🐛Missing products from online store
- 🐛Popular products out of stock
- 🐛Adding card to wallet impossible
- 🐛Cannot add AB Plus card to Apple Wallet
- 🐛Search tool needs development
- 🐛Poor browsing
- 🐛Search engine poor
- 🐛App has many bugs and malfunctions
- 🐛App is not working
- 🐛Shockingly expensive products
- 🐛Password reset malfunction
- 🐛Lacks basic eshop functionality
- 🐛Cannot read product descriptions
- 🐛Cannot see product pictures
- 🐛Doesn't let you log in
- 🐛Unreliable, unknown errors, cannot checkout
Is ΑΒ Safe?
ΑΒ appears safe based on user ratings. AppsHunter Safety Score for ΑΒ is 88/100.
This assessment is based on 235 user ratings, with an App Store average of 4.5/5.
Safety Analysis
~ Based on 235 App Store ratings for ΑΒ.
Is ΑΒ Legit?
ΑΒ appears legitimate, with a few gaps. AppsHunter Legitimacy Score for ΑΒ is 78/100.
Based on 78 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
Εύκολος τρόπος παραγγελίας αλλα είναι απαράδεκτο να μην μπορούν να στείλουν τα προιοντα οπωροπωλείου και να βγάζει στο τέλος οτι δεν υπάρχουν.
While the app is good the filters are very primitive and the search many times doesn’t show all the available products! Many times the stock of the products and the delivery slots change very fast, one time almost all the fruits and vegetables I had in my basket went out of stock in a couple of minutes!
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Very difficult to find products! Search is not working properly
We’ve used the home delivery service multiple times and were surprisingly satisfied. The app is updated regularly and is quite user friendly
The app is nice and convenient but there is no option to tip the driver online.
Serious Glitches while searching products. Could be much more intuitive.
There is a bug in the application. When I tried to check out, the application was bringing me back to a page of a product I ordered. I had to exit the application and return to my card in order to be able to check out.
It is to slow, difficult to navigate between my list and add another time, alternatives are irrelevant and when you search an item the drop down list is not good
Lost the slot as I was placing the order
With the new interface there are huge delays in corresponding when changing a page especially in the shopping list created.
The ab app updated logged off the account, does not allow login back.
However I think that the AB plus card should be available to add in the wallet app. Competition already has this feature.
The application is ridiculous and full of bugs. You always send the wrong orders: wrong and always missing products. You never go wrong by adding something. It's not a casuality. Never again your customer
I’ve tried to register multiple times but there’s 2 verification steps for some reason. First via email, second via phone but the app only accepts Greek phone numbers. Shouldn’t require users to use a phone for text verification, but if you are then be sure any phone number can be used.
Cannot register if you don’t have a Greek mobile phone number
When I loaded the app it opens in English but it will not accept my phone number. It only allows Greek numbers and I cannot skip this step. I tried entering random numbers but that didn't work either. I already gave my email address; you don’t need my phone number also.
When I loaded the app it opens in English but it will not accept my phone number. It only allows Greek numbers and I cannot skip this step. I tried entering random numbers but that didn't work either.
Are there any cameras at your store because I was suspected by the guy at the meat section as a thief because I go to AB twice a day to shop. I have a serious health problem and I cannot carry a lot of groceries, at the same time. So, I go twice a day to get more items, so I can carry them little by little. I don’t have a car right now. So, being that he seems twice a day at the store, he thinks I go there to steal. I don’t need to steal. I’m a senior citizen with a very good income. I’ve worked over 40 years in the USA and have enough money for all my needs. I feel I have been very disrespected at your store.
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There is an option to select English as the default language, but it does not work. All is in Greek, which I don’t speak. Why would a language option even be offered if it doesn’t work?
Lists have stopped loading in the app
