優照護 | 更多居家照護的選擇

優照護 | 更多居家照護的選擇

by 優護平台股份有限公司

48 ratings
62 reviews
Free

Details

  • Released
  • Updated
  • June 8, 2016
  • September 6, 2026

Features

優照護 | 更多居家照護的選擇 screenshot #1 for iPhone
優照護 | 更多居家照護的選擇 screenshot #2 for iPhone
優照護 | 更多居家照護的選擇 screenshot #3 for iPhone
優照護 | 更多居家照護的選擇 screenshot #4 for iPhone
優照護 | 更多居家照護的選擇 screenshot #5 for iPhone
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About

This platform connects families with certified, local caregivers for in-home care needs. Book services for as little as three hours, with same-day or next-day availability. Securely communicate and pay through the app for convenient and reliable support.

✓Search by time, location, and service type
✓View caregiver profiles and reviews
✓In-app messaging for communication
✓Secure credit card payments
✓GPS-tracked check-in/check-out
✓Integrated scheduling
✓Caregiver rating system
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What users say

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What's New in 優照護 | 更多居家照護的選擇

10.9.1

September 6, 2026

v10.9.1 更新相關套件 隨時歡迎您給我們建議與反饋。將任何問題與建議電郵到 techsupport@ucarer.com.tw

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User reviews

系統用意很好 但功能很差

之前反應好多次 也寫信給開發團隊 訊息通知不連貫 打開來卻看不見新訊息 一定要返回到前一頁再進去 現在好了 連打字都困難 打字在問問裡面 我連自己打什麼都看不到 更不用說貼上了 根本貼不上去
然後照片也不是完整的照片 一定會被截圖 結果就是 一張照片我要分兩次傳送
再來就是 訊息有字數限制的話 在限制到的時候 就該阻止使用者繼續打字 或告知 字數超過多少限制 顯示紅色字 且不讓你送出
不然我每次長篇大論打完 送出去才發現 字被截斷了 還我又要重打一堆

我只能用一顆星來逼PM看評論了

通知訊息點進去 沒有新訊息

每次收到問問的通知 點進去都看不到最新的訊息 要先離開問問 再點進去才看得到 可以早點修bug嗎 超困擾

要如何退出會員

一直發訊息好煩

推推~

很實用的平台,可以隨時找到看護服務,媒合即時還能事先查看評價跟費用,對上班族來說真的很方便😭👍🏻

app功能不符合需求

app的訊息通知 無法即時更新
還要跳出去首頁 再重新進訊息 才看得見
無法傳送影片 訊息不支援表情符號

最重要的是
app居然預期一個使用者 只會有一個被照顧者
也就是說我填了媽媽的資訊 就不能再填爸爸的資訊
每次要切換 全部的資料都要重發

另外就是 針對不同的照顧需求
需要描述的內容也不一樣

每次因為找的服務不一樣
需求就全部都要重打
更不用說換被照顧者的話 連姓名基本資料都要重打

Developer apps

User experience

🐞

Reported Bugs

4 issues

Notifications do not show new messages immediately

Bug

Need to exit and re-enter messages to see updates

Bug

Cannot send videos in messages

Bug

Messages do not support emojis

Bug
✨

Requested Features

8 requests

Improve real-time message updates

Feature

Allow video and emoji support in messages

Feature

Support multiple care recipients with easier switching

Feature

Allow caregivers to accept short-term requests

Feature

Expand caregiver database in all regions

Feature

Offer international payment options

Feature

Improve balance between client and service provider needs

Feature

Provide more options for different care needs without re-entering all data

Feature

FAQ

What is 優照護?

優照護 is Taiwan's first in-home care platform that connects users with certified, local caregivers. It aims to provide convenient and reliable solutions for various caregiving needs, allowing for bookings as short as three hours with same-day or next-day availability.

How do I find and book a caregiver?

You can search for caregivers based on time, location, service category, and specific tasks. The app allows you to view caregiver profiles, including photos, experience, and self-introductions, before sending a booking request. After booking, you can communicate with the caregiver through the app's 'Ask' feature before confirming payment.

What are the costs associated with 優照護?

The app facilitates secure credit card payments, eliminating the need for cash. While the app itself is free to use, specific service costs will vary depending on the caregiver and the duration of care. Users must complete credit card verification before searching and booking to ensure transaction security.

What are the service areas and minimum booking times?

The service is available in Taipei, New Taipei, Keelung, Taoyuan, Hsinchu, Taichung, Changhua, Tainan, and Kaohsiung. The minimum service time for caregivers is 3 hours, while nurses, physical therapists, occupational therapists, and art therapists have a minimum of 1 hour. A single caregiver can serve a maximum of 18 hours consecutively.

How does the app ensure safety and privacy?

The platform uses SSL secure encryption to protect user and credit card information. Caregiver check-in and check-out are tracked via GPS, with automatic notifications sent through the app to inform you of their status. A rating system is also in place for users to review and see feedback on caregivers.