一直在发骚扰信息
骗子
有不守市场惯例和狭隘的金钱至上主义之嫌
坑钱!
Horrible Paid App
SVIP
On 14/01/2026, after spoke to the customer service team,l discovered that my account had been accessed from three different locations within the same day, which is clearly unauthorized activity. Furthermore, the account information has been altered and is no longer fully under my control. I immediately contacted your support team, provided proof of payment and ownership, and requested that my account details be restored to the information I provided, with all unauthorized bindings removed.
Despite providing clear evidence and explaining that the current account information is not mine, your team informed me that they are unable to make the necessary corrections. I find this response unacceptable. As the operator of this app, you have a responsibility to address clear account anomalies, especially when a user has provided verification. The inability to restore a compromised account raises serious concerns about your platform’s security protocols and commitment to user protection.
I therefore demand that you:
1. Immediately investigate the unauthorized access to my account.
2. Restore my account to its correct state using the information I have provided.
3. Remove any unauthorized bindings or changes made without my consent.
4. Provide a clear explanation of why this was not resolved earlier and what steps you will take to prevent such issues in the future.
购买的SVIP账号绑定登录信息被篡改了,现在无法登录,客服却说处理不了!哪怕提供了购买记录!反正就是不能把信息修改回来!自己花钱买的服务,却被篡改绑定到别人名下,我自己却不能使用。做为app开发者不核实,不维护消费者的权益,你这是欺诈,不履行承诺提供的服务!这样的售后服务太让人失望!
已是會員付費了年無法使用
Missing region
not able to login with phone number
無法下載
Hearing loss
将会员资料外泄 骚扰电话
They sell your number
驗證碼收不到
一直顯示網路異常登不進去
变了
Response from developer
感谢亲爱的同学对虫虫钢琴的支持~
烂
會有收不到驗證碼的問題,但過幾天有修好了,所以來改評分,啊希望工程人員能改善搜尋速度,有時候找個譜要跑比較久~
识别和乐谱的速率节奏都有问题,误人子弟
**^-^**
Response from developer
感谢亲爱的同学对虫虫钢琴的支持~问题已修复

