有不守市场惯例和狭隘的金钱至上主义之嫌
罕见的无免费试用期，显得挣钱心过切。且有些歌曲的资源对海外同胞是不是应当有一定优惠甚至限时免费，以更好地提升祖国的国际影响力，助力宣传国家形象？
坑钱！
我去年269买了永久会员，今年就直接变一年的了？！这个价格怎么也不可能是一年的吧？也没有任何地方可以联系客服，这什么霸王app
Horrible Paid App
Can't see any sheet music without paying for their pushed d@%# subscription. AVOID this app
SVIP
I am writing to formally complain about a serious security issue with my account on your platform, as well as the unsatisfactory response I have received from your support team.
On 14/01/2026, after spoke to the customer service team,l discovered that my account had been accessed from three different locations within the same day, which is clearly unauthorized activity. Furthermore, the account information has been altered and is no longer fully under my control. I immediately contacted your support team, provided proof of payment and ownership, and requested that my account details be restored to the information I provided, with all unauthorized bindings removed.
Despite providing clear evidence and explaining that the current account information is not mine, your team informed me that they are unable to make the necessary corrections. I find this response unacceptable. As the operator of this app, you have a responsibility to address clear account anomalies, especially when a user has provided verification. The inability to restore a compromised account raises serious concerns about your platform’s security protocols and commitment to user protection.
I therefore demand that you:
1. Immediately investigate the unauthorized access to my account.
2. Restore my account to its correct state using the information I have provided.
3. Remove any unauthorized bindings or changes made without my consent.
4. Provide a clear explanation of why this was not resolved earlier and what steps you will take to prevent such issues in the future.
购买的SVIP账号绑定登录信息被篡改了，现在无法登录，客服却说处理不了！哪怕提供了购买记录！反正就是不能把信息修改回来！自己花钱买的服务，却被篡改绑定到别人名下，我自己却不能使用。做为app开发者不核实，不维护消费者的权益，你这是欺诈，不履行承诺提供的服务！这样的售后服务太让人失望！
On 14/01/2026, after spoke to the customer service team,l discovered that my account had been accessed from three different locations within the same day, which is clearly unauthorized activity. Furthermore, the account information has been altered and is no longer fully under my control. I immediately contacted your support team, provided proof of payment and ownership, and requested that my account details be restored to the information I provided, with all unauthorized bindings removed.
Despite providing clear evidence and explaining that the current account information is not mine, your team informed me that they are unable to make the necessary corrections. I find this response unacceptable. As the operator of this app, you have a responsibility to address clear account anomalies, especially when a user has provided verification. The inability to restore a compromised account raises serious concerns about your platform’s security protocols and commitment to user protection.
I therefore demand that you:
1. Immediately investigate the unauthorized access to my account.
2. Restore my account to its correct state using the information I have provided.
3. Remove any unauthorized bindings or changes made without my consent.
4. Provide a clear explanation of why this was not resolved earlier and what steps you will take to prevent such issues in the future.
购买的SVIP账号绑定登录信息被篡改了，现在无法登录，客服却说处理不了！哪怕提供了购买记录！反正就是不能把信息修改回来！自己花钱买的服务，却被篡改绑定到别人名下，我自己却不能使用。做为app开发者不核实，不维护消费者的权益，你这是欺诈，不履行承诺提供的服务！这样的售后服务太让人失望！
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已是會員付費了年無法使用
之前已經加入會員並連續包年了 卻無法使用 只剩搜尋功能和預覽 要繼續看全部琴譜都連結到廣告要人升級ssvip 感覺真的是詐騙 已經按退訂 但是還剩八個月也不能退錢 感覺被騙了 每次打開這個app感覺就是在浪費時間 奉勸各位網友 大陸的app不要下載使用
Missing region
Can’t find Singapore region code to enter mobile number
not able to login with phone number
I cannot get the phone verification number, so cannot login. Any alternative way for me to login to the system?
無法下載
剛剛買了VIP 結果下載了幾首後卻無法再繼續下載琴譜 一直顯示有誤 我都訂閱了耶
Hearing loss
I played it 10 times but it still can’t out what note I’m playing……
将会员资料外泄 骚扰电话
这个app非常恐怖 他会监视你的一举一动。 我点了会员资讯想看价钱如何，可是我没有下单。 马上就收到中国的骚扰电话，甚至还找到我的微信询问我有什么疑虑为什么不购买会员。 吓到我马上注销账号。
They sell your number
The app forces signing up using phone number and you’ll start receiving scam calls endlessly within minutes
驗證碼收不到
驗證碼都收不到，也不讓我用google 登入，我就想好好看個譜那麼難嗎💢
一直顯示網路異常登不進去
原本用的好好的直到今天偶然打開就登不進去了
变了
垃圾软件现在逼氪 以前都能免费看铺子的 部分收费 现在直接强制收 而且很多铺面在网上都是有免费版本的 我为什么要来你这交智商税
Response from developer
感谢亲爱的同学对虫虫钢琴的支持~
烂
不介意付费买谱，但是马来西亚号根本注册不了 太烂了
會有收不到驗證碼的問題，但過幾天有修好了，所以來改評分，啊希望工程人員能改善搜尋速度，有時候找個譜要跑比較久～
收不到驗證碼等一千年了。
识别和乐谱的速率节奏都有问题，误人子弟
这个用过的都知道
**^-^**
有一天开起来就黑屏，然后给我整成初始状态…？我之前收藏的那些歌谱算什么？有点无语了…
Response from developer
感谢亲爱的同学对虫虫钢琴的支持~问题已修复
最近一直會被登出。無法再次登入
客服⋯⋯已讀不回⋯
騙錢的會員制
從去年信箱制會員不能登錄後，改用電話加驗證碼，但會員要重買，我買了過2個多月要登錄又清空我會員，爛死了跟客服反應都沒人理，詐騙集團
