This app provides on-demand repair services for phones, computers, and home appliances. It offers fast, professional, and transparent repair solutions with certified engineers and high-quality parts. Schedule appointments online for convenient doorstep service.
3.4.24
August 1, 2026
优化服务内容
极客修 offers repair services for a wide range of devices including mobile phones, laptops (including Apple iPads and MacBooks), smart devices like robots and treadmills, and various home appliances such as TVs, washing machines, air conditioners, and more.
极客修 boasts rapid service, with a 3-minute response time for customer service and a goal of having an engineer arrive at your location within 60 minutes. Repairs are often completed on-site within 30 minutes.
Yes, 极客修 emphasizes transparent and upfront pricing. Fees are settled based on the actual fault, with unified quotations provided. If an assessment is needed, the engineer will present a repair plan and quote for your approval.
Yes, downloading the app can unlock exclusive benefits, including a 100 yuan discount coupon and VIP service with a dedicated customer representative for repairs.
极客修 reports a very high user satisfaction rate, with a customer review rate of up to 99.9%, indicating strong positive sentiment among its over 10 million served customers.
Absolutely. 极客修 records the entire repair process and makes these videos available for users to view and query through their official website, ensuring security and peace of mind.
极客修 adheres to a '6S' service standard, which includes being smiling, sincere, professional, fast, safe, and规范 (standardized/规范).
极客修 has established repair centers in over 140 cities across China, providing doorstep repair services in major cities like Beijing, Guangzhou, Shanghai, Shenzhen, Chongqing, and Chengdu, among others.
