What We Love
- 👍 Convenient for travel
- 👍 Can be used for both bus and subway
- 👍 Easy to top up at home
- 👍 Integrates with Apple Pay/Watch
- 👍 No need to carry physical cards
Room to Improve
- 🐛 Frequent app crashes/freezing
- 🐛 Inability to connect/login
- 🐛 Verification code not received
- 🐛 Payment/recharge failures
- 🐛 Incorrect charges/double charging
- 🐛 Poor user interface/experience
- 🐛 Issues with foreign users/non-Chinese phone numbers
- 🐛 Slow loading times
- 🐛 Unresponsive customer support
- 🐛 Cards disappearing from app
- 🐛 VPN detection causing crashes
- 🐛 Forced updates
- 🐛 Privacy concerns (ID binding)
- 🐛 Inconsistent functionality on buses
- 🐛 Difficulties with refunds
- 🐛 Lack of basic features (e.g., transaction history)
- 🐛 Issues with facial recognition
- 🐛 Card fees for digital cards
- 🐛 Inability to bind existing physical cards
- 🐛 App not working on specific iOS versions
