番茄商城-Hello Tomato

番茄商城-Hello Tomato

by TOMATO E-COMMERCE INC.

2 ratings
52 reviews

Archived App (Last seen on 17 Jun 2025)

This is an archived listing of the app previously available on the App Store.

Although the app is no longer distributed by Apple, you can still view its description, screenshots, version history, ratings, and metadata for reference.

Details

  • Released
  • Updated
  • May 29, 2019
  • May 24, 2025

Features

番茄商城-Hello Tomato screenshot #1 for iPhone
番茄商城-Hello Tomato screenshot #2 for iPhone
番茄商城-Hello Tomato screenshot #3 for iPhone
iphone
ipad
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About

A comprehensive e-commerce platform serving the Chinese community in Canada. It offers a wide range of products from various Asian countries, ensuring quality and competitive prices. Enjoy convenient shopping with multiple payment options and fast, reliable delivery.

Wide selection of Asian products
Quality and low prices
Multiple payment options
24-hour delivery
Order tracking
Product reviews and returns
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What's New in 番茄商城

3.5.9

May 24, 2025

修复了一些问题

User reviews

购物车无法正常加载

App界面变了,我以为会更好用。结果是购物车根本加载不出来,1秒显示加入购物车的商品后就变成一直是空白页。此外,番茄的货源越来越局限了!以前常卖的商品全都不在补货。袁鲜全线产品没了,火锅底料种类少得可怜。双汇也没了。感觉这样下去,很快就会面临老客户大幅流失。

没按照约定时间发货 跟客服讲也不回复

真的很无语 高中的时候就开始用 现在上大学了还在用 原来就是冲着发货准时来的 结果现在发货不准时 已经推迟一天了 问客服什么情况 客服就是完全已读不回的状态 太搞笑了I'm really speechless. I started using it when I was in high school and I'm still using it now when I'm in university. I originally use this application for the on-time delivery, but now the delivery is not on time. It's been delayed for a day. I asked the customer service what's going on, but the customer service just read it but didn't reply. It's so funny.
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Never add funds

Please never add funds into the account, as you will not be able to completely deplete your funds. I have $47 credits in my account, I need to purchase exactly $47 after taxes, tips and fees to be able to use up these credits. If I spend $50, I am not allowed to first use these credits then use other forms to pay the remaining balance.

Add more credits you ask? The lowest denomination is $50.

It will be an infinite loop.
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非常失望

从12月到1月份试着下单了几次。 不得不说品质不稳定, 特别是购买的水果, 一次是柚子一个甜一个干了。 另外客服也很难联系上, 链接到微信上也很难沟通。 最让我震惊的是, 买了几个泡面, 一个1月份买的2月28号就过期, 一个1月中旬买的,月底就过期了。这是实在太离谱了!

充值后余额用不了

之前充了一些钱,剩了十几块钱。再次购物结算的时候竟然用不了余额,因为一共$170多,直接显示余额不足,用不了。只有继续往里面充值才能继续用里面的钱。而且不能把里面的钱退回去。网购了这么久,这样的情况还真是第一次见。你们这样,谁还敢充值购物了。赶紧改!!!

FAQ

What kind of products does Hello Tomato offer?

Hello Tomato offers tens of thousands of products including food and beverages, beauty products, nutritional supplements, and electrical appliances and general merchandise. These items are sourced from China, Japan, Korea, Southeast Asia, and other regions. The platform is continuously expanding its product categories to cover various aspects of daily life.

What are the payment methods accepted by Hello Tomato?

Hello Tomato supports a variety of payment methods to ensure convenience for its users. These include credit cards, PayPal, WeChat Pay, and Alipay. This diverse range of options aims to cater to the preferences of its customer base.

How fast is the delivery service?

The platform boasts its own logistics and delivery system, promising a 24-hour delivery service. This commitment to fast delivery aims to provide a convenient and efficient shopping experience for customers across Canada.

What features are available in the Hello Tomato mobile app?

The mobile app provides a comprehensive shopping experience with features such as product search and browsing, reading reviews, purchasing items, online payment, order inquiries, logistics tracking, sharing orders, and handling returns and exchanges. These functionalities are designed to create a simple and enjoyable shopping journey.

Is Hello Tomato available outside of Canada?

Based on the description, Hello Tomato is specifically a comprehensive e-commerce platform serving Chinese individuals in Canada. It focuses on providing a convenient shopping experience for residents within Canada, with services like 24-hour delivery tailored to the Canadian market.