my own experience
This app encourages users to purchase gift cards, but my experience was extremely frustrating. I had already activated the gift card before I went shopping. When I tried to use it at the store, the cashier told me that they do not accept this type of card and I was not even given the opportunity to scan the QR code.
I contacted customer service and asked for a refund, but instead of helping me, they insisted that I try to use the card again. They told me that once the card has been activated, the money cannot be refunded.
What makes this even more frustrating is that I have purchased other types of gift cards through this app before, and those balances could be refunded to my app account. So why is this card treated differently?
If you want to give your money to this app ，I would strongly recommend being very careful before purchasing gift cards through this app.
I contacted customer service and asked for a refund, but instead of helping me, they insisted that I try to use the card again. They told me that once the card has been activated, the money cannot be refunded.
What makes this even more frustrating is that I have purchased other types of gift cards through this app before, and those balances could be refunded to my app account. So why is this card treated differently?
If you want to give your money to this app ，I would strongly recommend being very careful before purchasing gift cards through this app.
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Don’t use it
It took me more than 10 mins in the cashier to activate the gift card
Fed up……don’t buy this app
Can’t get into my account and I’m getting no help
Don’t use this app
Honestly I would tell everyone too avoid this app they would do anything too take your i put some money on my account top up and was told too wait for 5 days too have my top up but instead 5 days my money was held up for 8 days and after my top up final shows up i was unable too make purchase and was told my payment method exceeded the limit and until date they won’t let me get my money out
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Fed up
Can’t get into my account and I’m getting no help
