国家医保服务平台 Reviews: Is It Legit?

Name: 国家医保服务平台
Rating: 1.40157 (127 reviews)

国家医保服务平台

National Healthcare Security Administration

🏥 Medical

Customer Experience

Positive experience11.1% of reviews

Neutral3.3% of reviews

Negative experience85.6% of reviews

~ Based on 90 written reviews from the US App Store.

What users say about 国家医保服务平台

Reviews of 国家医保服务平台 are mostly negative: the Medical app is rated 1.4/5 from 127 App Store ratings. What users like most: convenient for family accounts, electronic vouchers are convenient. Top complaints: registration issues (phone number, ID), frequent and mandatory face recognition. Summarized from real user reviews.

Positive things

👍Convenient for family accounts
👍Electronic vouchers are convenient
👍Online application for cross-provincial medical treatment
👍Good user interface (mentioned once)
👍Improved over time (mentioned once)

Negative things

🐛Registration issues (phone number, ID)
🐛Frequent and mandatory face recognition
🐛Poor user experience and design
🐛App crashes and freezes
🐛Difficult to use for elderly and children
🐛Inconsistent functionality
🐛High demand for personal information
🐛Unclear error messages
🐛Outdated interface
🐛Inability to use with certain phone numbers (e.g., family sub-cards)
🐛Lack of customer support
🐛Mandatory app updates
🐛Location permission requests
🐛Inability to paste into fields
🐛Inability to use with certain IDs (e.g., Hong Kong, Macau, Taiwan resident permits)
🐛Inconvenient password reset process
🐛Medical insurance not usable at hospitals
🐛QR codes not supported at pharmacies
🐛Login issues after updates
🐛App is slow and laggy
🐛Inability to add family members on iOS (mentioned once)
🐛Security concerns with phone number registration
🐛Inability to use with number portability phones (no SMS verification)
🐛App not automatically logging out

Is 国家医保服务平台 Safe?

国家医保服务平台 does not appear safe based on available data. AppsHunter Safety Score for 国家医保服务平台 is 34/100.

This assessment is based on 127 user ratings, with an App Store average of 1.4/5.

Safety Analysis

8.8% of ratings point to a safe experience

1.6% of ratings suggest some concerns

89.6% of ratings point to a risky experience

~ Based on 125 App Store ratings for 国家医保服务平台.

Is 国家医保服务平台 Legit?

国家医保服务平台 appears to be a legitimate app. AppsHunter Legitimacy Score for 国家医保服务平台 is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

医保钱包给我整无语了

6月时候医保钱包还能点进去给家人转账，好嘛，现在入口关闭了，外省家属共济来的几千块跟冻结了一样，转又转不出去，用又用不了，我特么无语了。地方医保说没辙。

来来个萝卜丝鲜肉大烧饼

20 days ago

希望能尽快更新和完善微信端的“国家医保服务平台”小程序，增加“医保钱包”功能入口。

希望能尽快更新和完善微信端的“国家医保服务平台”小程序，增加“医保钱包”功能入口。

目前，国家医保服务平台 App 和支付宝小程序都能找到“医保钱包”，唯独微信小程序中没有看到相关入口，使用起来很不方便。

尤其是对于老年用户来说，他们平时主要使用微信，对其他 App 或支付宝的操作并不熟悉。如果为了使用“医保钱包”，还需要切换到其他平台，无疑增加了操作难度和使用门槛。

希望能够充分考虑老年群体的实际使用习惯，尽快实现微信小程序与 App、支付宝小程序的功能同步，让医保服务更加便捷、统一，真正做到便民、利民。

腾腾讯高级会员

23 days ago

实名认证报 init fail 错误

bug 太多，国家出钱就作出这样的软件？建议严查腐败问题

我我爱祖国啊！

3 months ago

fw软件

不知道哪个有问题的开发的软件，注册不上。说我手机号不是我自己的。真垃圾

Lludgsk

4 months ago

真的非常烂

评分不能给0分吗，已经人脸了，还要手机注册干啥呢？名字是服务平台，改为为难平台吧。拿着纳税人的钱，没见给纳税人方便

NNIlcaIl

4 months ago

70岁以上就不要强制刷脸登录了

70岁以上还需要老人刷脸登录，实在很不方便，本来子女就可以替老人异地或者是不在身边就可以操作，帮助老人查询信息，还非要刷脸登录，那还需要输入手机号，密码有什么意义吗？手机本身不就是实名认证吗？退一步讲，就算是去世了，也需要查询老人的过往信息。那还需要刷脸登录才能用吗？不太明白这种设计逻辑。简单事情复杂办不应该是国家app的设计初衷

瓶瓶子里的⭐

5 months ago

奇葩

这垃圾这么多年就连个已累计缴费年限都没法查到

Ffakechinatelcom

7 months ago

App 功能无法使用哪里反馈啊

得了癌症需要申请门诊慢特病，但进入“地方专区”》上海市》“异地门诊慢特病备案专栏”后，无法下载“病种待遇认定申请表”，也无法上传“异地门诊慢特病备案（职保）”，致电上海医保管不了，说是国家医保服务平台软件问题，APP上也没有反馈渠道，只好在这里留言了，望能尽快解决，得了重病需要报销，人又在老家就医不在上海无法线下办理

YYinziiii

8 months ago